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Reliant Energy Texas: About, Rates, Locations, Customer Service, and More

Are you exhausted by all the details and complexities of the Texas electricity market? 

With over 130 different providers, including Reliant Energy, competing for your business, it can be so hard for ordinary people to cut through the jargon and find the deal that’s best for them. 

That’s Why There’s Power Wizard!

Our easy-to-use service was designed by industry experts to do the shopping for you. Get peace of mind by never having to worry about finding a good electricity plan again. 

 

What is Reliant Energy?

Reliant Energy is one of the many Retail Electric Providers (REPs) in Texas.

They service most of the deregulated cities in Texas, such as Houston, Corpus Christi, and Fort Worth.

But, Reliant is just one REP in Texas. And there are dozens of electricity companies in Texas.

Why are there so many electricity companies in Texas?

Since 2002, many Texas cities have been operating on something called deregulated electricity. It sounds complicated, but it doesn’t have to be.

Here’s what deregulated electricity is in the simplest terms:

Instead of having one local, highly government-regulated, or government-owned electric utility company providing electricity to you, private companies have entered the market.

This means that you have options when you are shopping for electricity in Texas.

You can choose whichever REP you want to work with. And Reliant Energy is one of those electricity companies that you can choose.

What makes Reliant Energy different than all the other REPs?**

Reliant Energy is different than the other REPs due to a couple of specific reasons:

The first reason is that they operate in certain cities in Texas. REPs do not have to service every deregulated city in Texas. They can choose which cities to operate in. And Reliant Energy has chosen specific cities.

The second reason is that they have specific, customized electricity plans. Reliant Energy’s electricity plans are going to be slightly (or very) different from the other REPs and their plans.

The third reason is that Reliant Energy uses its own marketing strategies to try to get you to sign up. Their marketing tactics are likely different from the other REPs in the market.

Here’s how they’re different at the most basic level:

While they sell electricity just like all the other REPs, they just do it a little differently. Their plans are a little different. Their terms of service are a little. And they differ in some other ways that they operate.

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How To Change Electric Companies In Texas?

Are you currently using Reliant Energy? Or maybe you’re thinking about switching plans and buying a Reliant Energy plan?

If you’re playing with the idea of switching REPs, you’re probably thinking:

“Switching electricity companies is probably a huge hassle and isn’t worth my time and frustration.”

The thing is…. Switching REPs doesn’t have to be that hard.

Many people just like you think that switching plans will feel more like pulling teeth than saving money.

But, it doesn’t have to take hours to switch plans. It doesn’t have to be frustrating or painful.

There are two ways that you can switch REPs:

1. You can switch REPs manually. This is the process that feels like pulling teeth.
2. You can switch REPs by using Power Wizard’s unbiased algorithm. This is the process that doesn’t feel like pulling teeth.

When you use Power Wizard’s easy-to-use algorithm to switch electricity plans, this is how it’ll work:

• First, you enter some relevant information for our algorithm to analyze. Data like your zip code, home’s size, and more.
• After our algorithm understands your exact energy needs, it’ll run your data against every single plan in the market until it finds the best plan for your energy needs.
• Our algorithm will even take into consideration your current plan’s cancellation fees to make sure you’re actually saving money when switching.
• Power Wizard then makes switching plans easy. It’s a seamless process to sign up for the new plan and get electricity to your home.
• After you switch plans, Power Wizard keeps working for you. You can forget about electricity while our algorithm runs 24/7, always on the lookout for a better plan.

If you’re still wondering, “How to cancel Reliant Energy service?” use the Shopping Tool below, and our team can help.

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Reliant Energy Rates

Here’s the first thing you need to know about Reliant Energy’s electricity rates that’s very important:

They’re constantly changing.

You might be thinking, “Of course, they’re constantly changing. For most things I buy, the prices change over time.”

But, have you thought about why these price fluctuations are so important?

1. Other websites you look at might not have up-to-date rates for Reliant Energy.
2. If you choose to buy a Reliant Energy plan today, that might not be the best plan for you 6 months from now.

Before we get to the Reliant Energy electricity rates:

Here at Power Wizard, our algorithm has the most up-to-date rates. While the rates you see below on this page might not be up-to-date, our back-end algorithm is always checking the prices.

At Power Wizard, we understand that the electricity plan you buy today might not be the best plan for your usage 6 months from now. There are hundreds of electricity plans on the market. There’s a small chance that the plan you choose today will be the best plan for you in a year or two from now. That’s why we constantly monitor your specific plan and usage and notify you when a better plan comes on the market.

You might be thinking, “Why not just go to Reliant Energy’s website and buy directly from them?”

You can definitely buy directly from Reliant Energy’s website. There’s just a chance that you’ll overspend by hundreds of dollars.

Why?

First, Reliant Energy’s website doesn’t factor in your specific electricity requirements.

They don’t analyze your historical electricity usage, your home’s age, your home’s size, and other important factors that are likely to impact your electric bill each month.

Second, Reliant Energy only sells their own plans.

Let’s say you live in Houston.

Reliant Energy sells electricity to your zip code in Houston. But, there are dozens of other electricity companies that also sell electricity to your zip code.

How can you be sure that Reliant Energy is the right provider for you based on your home’s size, age, energy usage, and more?

Instead of potentially overspending, there’s a better way to shop for electricity.

Power Wizard, our unbiased algorithm, runs 24/7 to help you find the best plan based on your needs.

We don’t just look at Reliant Energy’s plans. We look at every available plan for your zip code. Then, we don’t choose favorites. We match you with the best electricity plan based on your specific needs.

What’s the best part about using our Shopping Tool? Well, there are actually two things:

1. You get the best plan.
2. It only takes about five minutes.

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Reliant Energy Reviews

Here’s what you don’t want when it comes to your electricity provider:

• You don’t want your power to constantly go out.
• If you have questions, you don’t want to spend 45 minutes on hold.
• When trying to pay bills online, you want their website to be easy to navigate and to load quickly.

You’re not asking for anything crazy. You just want good customer service.

Why are electricity company reviews important?

When you start reading real online reviews for Reliant energy, you get to read a couple of really cool things:

• Real customers share their positive experiences from working with Reliant Energy. They often share detailed reports and examples.
• Real customers share their negative experiences from working with Reliant Energy. They often share detailed reports and examples. By reading these, you have a glimpse into what working with Reliant Energy might look like.

You can also run into some trouble when reading reviews online:

Just sit back and think about why someone would leave an online review.

Let’s say you choose Reliant Energy, and you have a very neutral experience. Nothing great. Nothing bad.

Are you going to run to your laptop and write a detailed online review sharing how our experience was… fine? Probably not.

Now, think about if you had a really terrible experience when working with Reliant Energy.

Let’s say you get all signed up, and your electricity doesn’t turn on. A full day passes, and still no electricity. You try to get ahold of them, but their online “chat” feature isn’t working. So, you give them a call and then wait on hold for 37 minutes. Once you finally get on the phone with someone, they don’t treat you very well.

Will you be more inclined to leave a negative online review? Probably.

As you’re reading online reviews, realize that they might not be accurately depicting Reliant Energy.

Below, read some data about why and how people leave online reviews for electricity companies like Reliant Energy:

Here’s how electricity companies like Reliant Energy ask for reviews from their customers.

First, they often ask for online reviews during the first few days of a new client’s experience. When a customer leaves a review for Reliant Energy after just 48 hours of being a client, they aren’t properly representing a client’s full experience.

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Second, some electricity companies are relentless when asking for online reviews. Some may even try to reward customers for leaving an online review.

If you’re still wondering, “Is Reliant Energy good?” you can read all their reviews below.

Here are some links to read Reliant Energy reviews and ratings:

• You can read customer reviews and ratings about Reliant Energy on Yelp.
• You can read customer complaints about Reliant Energy and other REPs by going to the Public Utility Commission of Texas.

Reliant Energy Plans

Reliant Energy has dozens of electricity plans that you can choose from.

Why does Reliant have so many plans? Wouldn’t it make things so much easier if they only had a couple of plans?

Here’s why Reliant Energy has so many plans:

If you live in a cozy, 475 square foot studio apartment in downtown Dallas, you’ll have much different energy needs than someone living in a 5,200 square foot home outside of Corpus Christi.

The answer is pretty straightforward:

Reliant Energy has different electricity plans to support different people’s lifestyles.

Here are some of the plans that Reliant Energy has right now:

• Truly Free Weekends Plan
• Clear Flex Plan
• Texans Plan
• Digital Discount 6 Plan
• And much more

So, what is the best Reliant Energy plan?

It depends.

The best plan for you is likely not the best plan for your neighbor. Not only that, but Reliant Energy’s plans and rates are constantly changing. So the best Reliant Energy plan for you today might not be the best plan for you a year from now.

What is the average billing from Reliant Energy?

Again, the answer depends. It depends on each customer’s electricity usage and plan.

Reliant Energy Business Plans

Do you have a business in Texas and need electricity?

Reliant Energy has business plans that can help power your office space or commercial property.

You probably want to save as much money as possible when supplying electricity to your building. Therefore, you need to think about:

• Your building’s zip code.
• Your business’s historical electricity usage.
• The age of your building (to determine its energy efficiency)
• And more

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After you’ve figured out all of these details, you have two options:

1. You can manually search through every single business electricity plan in Texas. You can create complex mathematical equations to determine which plan’s rates and features will fit your business best.
2. You can forego the frustrating, tireless hours of searching and use Power Wizard’s unbiased algorithm to do all the work for you.

Reliant Energy Customer Service

If you’re looking to get in touch with Reliant Energy’s customer service team, please give them a call directly. Reliant Energy’s customer service phone number is 1 (866) 222-7100.

You can call them during standard business hours to ask billing questions, service-related questions, and more.

If you’re having an electricity-related emergency, please dial 911 and get help immediately.

Reliant Energy Login

Reliant Energy, just like many other REPs in Texas, has a customer portal.

If you’re a customer and want to log in to your portal, then you’ll need to use your assigned username and password. If you’ve forgotten it, simply go to the portal and click on “Forgot username or password.”

Reliant Energy’s portal will likely have some of the following features:

• Plan information
• Previous billing information
• Upcoming bills that you need to pay
• Your signed contract
• FAQs
• Help center Live chat
• And more

To log in to your Reliant Energy account, you’ll have to go to their website.

There’s also a Reliant Energy app for your phone. To download the app, go to Reliant’s website.

Reliant Energy Pay Bill

Most REPs allow you to pay your bill in a couple of different ways:

• Pay your bill through their website: Most REPs allow you to log in to your billing portal and add a credit card for automatic payments. It usually allows you to manually make individual payments as well.
• Pay your bill over the phone: Most REPs allow you to call a toll-free number that will connect you to their billing department. From there, you can securely pay over the phone.
• Pay your bill by mail: Most REPs allow you to pay your electricity bills by mail. When paying via mail, you’re usually required to pay by check. They usually do not allow you to pay in cash. REPs will also supply you with the proper mailing address so that you can feel confident your payment will get to the right place.
• Pay your bill in person: Some REPs allow you to pay your bill in person. This is the least common form of payment since it’s more work for both the REP and the electricity consumer.

To find out if you can pay for your Reliant Energy bill using these methods, please visit the billing area of their website or call their customer service team at 1 (866) 222-7100.

Reliant Energy might allow you more time to pay if you’re struggling financially.

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Locations for Reliant Energy

Reliant Energy services many areas throughout Texas. Here are just a couple of the cities that they serve.

Houston**

If you live in Houston and want to use Reliant Energy for your electricity needs, then you’ll first need to make sure that they supply electricity to your specific zip code.

If you’re looking for the best electricity plan in Houston, then only looking into Reliant Energy’s plans is likely a big mistake.

They might not have the best electricity plans for your usage, your home, and other important factors that might impact your electricity bill.

The only way you can be sure if Reliant Energy is right for you is if you compare their electricity rates to every other REP in Houston.

Use Power Wizard’s unbiased Shopping Tool below to search every available plan on the market. It’ll determine the best plan for you based on specific information about your home and usage.

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Dallas

If you live in Dallas and want to use Reliant Energy for your electricity needs, then you’ll first need to make sure that they supply electricity to your specific zip code.

If you’re looking for the best electricity plan in Dallas, then it makes sense to do this:

• Shop every available electricity plan in your area (not just through Reliant Energy)
• Compare all those rates and plans with your home’s energy usage.
• Choose the best plan based on your needs.

Use Power Wizard’s unbiased Shopping Tool below to search every available plan on the market. It’ll determine the best plan for you based on specific information about your home and usage.

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Corpus Christi**

If you live in Corpus Christi and want to use Reliant Energy for your electricity needs, then you’ll first need to make sure that they supply electricity to your specific zip code.

If you’re looking for the best electricity plan in Corpus Christi, then Reliant Energy might not actually be the best electricity company for you.

Before you can have complete confidence that Reliant Energy is the best REP for you, you’ll have to shop through every other available plan on the market.

Use Power Wizard’s unbiased Shopping Tool below to search every available plan on the market. It’ll determine the best plan for you based on specific information about your home and usage.

Real-Time Electricity Rates – Texas