/*!/wp-content/themes/genesis-child-v2/css/specialized-template.css*/.provider-dashboard-search{padding-bottom:5px}.provider-search-wrapper{background:#EBF3F5;border-radius:12px;padding:40px 20px;text-align:center;margin-bottom:32px}.provider-search-header{padding-bottom:24px}.provider-search-title{color:#0A0A0A;font-size:20px;font-weight:600;margin:0 0 8px;line-height:32px;letter-spacing:-.6px}.provider-search-subtitle{color:#2C353F;text-align:center;font-size:16px;font-weight:400;line-height:24px;margin:0 0 24px}.provider-search-box{position:relative;max-width:580px;margin:0 auto}.provider-search-icon{position:absolute;left:14px;top:50%;transform:translateY(-50%);display:flex;align-items:center;pointer-events:none;z-index:1}.provider-search-input{width:100%;padding:14px 16px 14px 44px;border:1.5px solid #1A7A8A;border-radius:8px;font-size:15px;color:#274552;background:#fff;outline:none;box-sizing:border-box}.provider-search-input::placeholder{color:#9EADB3}.provider-search-dropdown{display:none;position:absolute;top:calc(100% + 4px);left:0;right:0;background:#fff;border:1px solid #E5E5E5;border-radius:8px;list-style:none;margin:0;padding:6px 0;z-index:100;max-height:420px;overflow-y:auto;text-align:left;box-shadow:0 4px 4px 0 rgba(0,0,0,.25);margin-top:-4px;border-top-left-radius:0;border-top-right-radius:0}.provider-search-dropdown.open{display:block}.provider-search-dropdown li{padding:10px 16px;font-size:14px;color:#274552;cursor:pointer;border-bottom:#E5E5E5 1px solid}.provider-search-dropdown li:last-child{border-bottom:none;background:#fff}.provider-search-dropdown li:hover,.provider-search-dropdown li.highlighted{background:#f6fafb;color:#1A7A8A}.provider-search-dropdown .pw-dd-name{color:#0A0A0A;font-size:16px;font-style:normal;font-weight:510;line-height:24px;letter-spacing:-.32px}.provider-search-dropdown .pw-dd-trend--stable{background:#F5F5F5;color:#737373}.provider-search-dropdown .pw-dd-trend--worsening{color:#E63946;background-color:#F5F5F5}.provider-search-dropdown .pw-dd-trend--improving{background:rgba(64,119,163,.1);color:#4077A3}.provider-search-dropdown .pw-dd-count{font-size:14px;color:#737373}.provider-search-dropdown .pw-dd-stars{font-size:20px}.provider-dashboard .pw-nc-text{font-size:18px;color:#59656D;max-width:95%}.provider-dashboard .pw-nc-breakdown{border:1px #E5E7EB dashed}.provider-dashboard .pw-nc-breakdown-text{font-size:16px;color:#59656D}.provider-dashboard .pw-nc-breakdown-title{font-size:18px}.provider-dashboard .pw-nc-month-item{margin:0 5px}.provider-dashboard .pw-nc-month-item span{color:#59656D}.sources-info{margin-bottom:15px;color:#59656D;font-size:14px;font-weight:400;line-height:22px}.sources-info strong{color:#274552;;font-weight:500}.sources-info a{color:#2D788D;font-size:14px;font-weight:600;line-height:20px}.city-banner-content p{max-width:590px}.provider-dashboard{margin-bottom:5px}.provider-header{margin-bottom:24px}.provider-header h2{font-size:24px;font-weight:700;margin:0 0 8px;color:#111827}.provider-rating{display:flex;align-items:center;gap:8px;margin-bottom:8px}.provider-rating .stars{color:#FBBF24;font-size:18px;letter-spacing:2px}.provider-rating .rating-text{color:#6B7280;font-size:14px}.provider-summary{color:#6B7280;font-size:14px;margin:0;padding-top:10px}.stats-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:16px;margin-bottom:24px}.stat-card{display:flex;align-items:center;gap:12px;padding:20px 16px;border:1px solid #E5E7EB;border-radius:10px;background:#fff}.stat-icon{width:40px;height:40px;display:flex;align-items:center;justify-content:center;border-radius:8px;flex-shrink:0}.stat-icon svg{width:20px;height:20px}.icon-rating{background:rgba(234,86,53,.1);color:#EA5635}.icon-complaints{background:#F5F5F5;color:#737373}.icon-trend{background:#F3F4F6;color:#6B7280}.stat-content{display:flex;flex-direction:column}.stat-label{font-size:12px;color:#6B7280;margin-bottom:2px;line-height:normal}.stat-value{font-size:18px;font-weight:700;color:#111827;line-height:normal}.charts-row{display:grid;grid-template-columns:repeat(2,1fr);gap:16px;margin-bottom:24px}.chart-card,.breakdown-card{border:1px solid #E5E7EB;border-radius:10px;padding:20px;background:#fff}.chart-card h3,.breakdown-card h3{font-size:16px;font-weight:600;margin:0 0 2px;color:#111827;line-height:normal}.specialized-template .chart-subtitle{font-size:13px;color:#6B7280;margin:0 0 20px}.bar-chart{display:flex;align-items:flex-end;justify-content:space-between;height:200px;gap:8px;padding-bottom:15px;padding-left:20px;position:relative}.bar-chart::before,.bar-chart::after{position:absolute;left:0;font-size:11px;color:#9CA3AF;line-height:1}.bar-chart::before{content:attr(data-max);top:0}.bar-chart::after{content:"0";bottom:28px}.bar-item{flex:1;display:flex;flex-direction:column;align-items:center;justify-content:flex-end;height:100%;position:relative}.bar-fill{width:100%;max-width:50px;background:#E85A3C;border-radius:4px 4px 0 0;height:calc(var(--bar-value) * 100%);min-height:1px}.bar-label{position:absolute;bottom:-24px;font-size:12px;color:#6B7280;text-transform:uppercase}.donut-chart{display:flex;align-items:center;justify-content:center;height:160px}.donut-chart canvas{width:160px;height:160px}.breakdown-list{display:flex;flex-direction:column;gap:16px}.breakdown-item{display:grid;grid-template-columns:0 1fr auto;grid-template-rows:auto auto;align-items:center;gap:6px 0;position:relative}.breakdown-dot{width:10px;height:10px;border-radius:50%;flex-shrink:0;grid-row:1 / 3;margin-top:-10px}.breakdown-label{font-size:14px;color:#111827;grid-column:2;padding-left:20px}.breakdown-bar{grid-column:2;height:6px;background:#F3F4F6;border-radius:3px;overflow:hidden}.breakdown-fill{display:block;height:100%;border-radius:3px}.breakdown-count{font-size:14px;font-weight:600;color:#111827;text-align:right;white-space:nowrap;grid-column:3;grid-row:1 / 3;position:absolute;right:0;bottom:10px}.breakdown-count.muted{font-weight:300;color:#9CA3AF}.breakdown-dot.billing,.breakdown-fill.billing{background:#E85A3C}.breakdown-dot.customer-service,.breakdown-fill.customer-service{background:#5B9DB8}.breakdown-dot.service-transfer,.breakdown-fill.service-transfer{background:#2E6B7A}.breakdown-dot.disconnection,.breakdown-fill.disconnection{background:#1A3A4A}.breakdown-dot.contract,.breakdown-fill.contract{background:#D4C5A3}.sources-grid{display:grid;grid-template-columns:repeat(2,1fr);gap:16px;margin-bottom:24px}.source-card{display:flex;align-items:flex-start;gap:16px;padding:16px;background:#fff;border:1px solid #E5E7EB;border-radius:8px}.source-icon{flex-shrink:0;display:flex;align-items:center;justify-content:center;width:38px;height:38px;background:#E6F4F8;color:#2D788D;border-radius:6px}.source-icon svg{width:22px;height:22px}.source-text{margin:0;color:#111827;font-size:16px;line-height:1.5}.source-text strong{font-weight:600}.sources-note{color:#59656D;font-size:14px;line-height:1.6;margin:0}.complaint-ratings-layout{display:flex;align-items:center;gap:24px;margin-top:40px}.complaint-input-card{flex:0 0 350px;border:2px solid #E8A89C;border-radius:10px;background:#FFF5F4;padding:24px 20px;text-align:center}.city-content-row .complaint-input-card span{display:block;color:#D94F3D;font-size:12px;font-weight:700;letter-spacing:1px;text-transform:uppercase;margin-bottom:10px}.city-content-row .complaint-input-card h3{color:#274552;font-size:18px;font-weight:700;line-height:1.4;margin:0 0 10px}.city-content-row .complaint-input-card p:first-child{color:#EF5B4E;font-size:14px;line-height:1.6;margin:0;font-weight:600}.city-content-row .complaint-input-card p{color:#59656D;font-size:14px;line-height:1.6;margin:0}.complaint-plus-sign{flex:0 0 auto;font-size:40px;font-weight:300;color:#274552;line-height:1}.complaint-evaluate-card{flex:1;border:1px solid #DCE3E5;border-radius:10px;padding:20px 20px 24px 20px}.city-content-row .complaint-evaluate-title{color:#1A7A8A;font-size:13px;font-weight:700;letter-spacing:1px;text-transform:uppercase;margin:0 0 10px;padding-top:0;line-height:22px}.city-content-row .complaint-evaluate-list{list-style:none;padding:0;margin:0;display:grid;grid-template-columns:repeat(2,1fr);gap:10px 20px}.city-content-row .complaint-evaluate-list li{color:#274552;font-size:14px;font-weight:400;line-height:1.5;padding-left:22px;position:relative}.complaint-evaluate-list li::before{content:'\2713';position:absolute;left:0;color:#1A7A8A;font-weight:700}@media (max-width:767px){.complaint-ratings-layout{flex-direction:column;align-items:stretch}.complaint-input-card{flex:none}.complaint-plus-sign{text-align:center}.complaint-evaluate-list{grid-template-columns:1fr}.city-content-row .complaint-evaluate-list{grid-template-columns:inherit}.bar-fill{max-width:35px}}.city-content-row .rating-section-title{color:#274552;font-size:16px;font-style:normal;font-weight:700;line-height:24px}.city-content-row .rating-text{color:#274552;font-size:14px;font-weight:500;line-height:20px}.rating-main-block{border:1px solid #DCE3E5;border-radius:10px;padding:24px;margin-bottom:20px;margin-top:25px}.rating-group-row{border-bottom:1px #DCE3E5 solid;padding:10px 0;display:flex;justify-content:space-between}.rating-group-row:last-child{border-bottom:none}.rating-note{color:#59656D;font-size:14px;font-style:normal;font-weight:400;line-height:22.75px}.specialized-template .pros-cons-layout .thumbs-up{flex:inherit}.specialized-template .pros-cons-layout .thumbs-up ul{display:grid;grid-template-columns:repeat(2,1fr);gap:16px}.specialized-template .pros-cons-layout .thumbs-down{flex:inherit}.specialized-template .pros-cons-layout .thumbs-down ul{display:grid;grid-template-columns:repeat(2,1fr);gap:16px}.puct-complaint{color:#59656D;font-size:11.8px;font-weight:400;line-height:16px;padding-top:25px}.chart-description{color:#2C353F;font-size:16px;font-weight:400;line-height:24px}.rep-rating .rating{background-size:22px;height:18px;width:110px;margin-right:5px}.specialized-template .rep-rating .rating-active{background-size:22px}.specialized-template .rep-rating .rating-number{color:#737373;font-size:14px;font-style:normal;font-weight:400;line-height:20px;letter-spacing:-.154px}.overview-charts .chart-card:last-child{border-radius:11.2px;border:2px solid rgba(45,120,141,.3);background:rgba(224,242,247,.4)}.overviewchart-image{text-align:center;position:relative;height:220px}.overviewchart-image canvas{max-width:100%}.overview-charts .chart-card--monthly-volume .chart-subtitle{color:#6B7280}.overview-charts .chart-card--rating-distribution .chart-subtitle{color:#6B7280}.overview-charts .chart-card--complaint-distribution .chart-subtitle{color:#6B7280}@media (max-width:991px){.stats-grid{grid-template-columns:1fr}.charts-row{grid-template-columns:1fr}.sources-grid{grid-template-columns:1fr}}@media (max-width:767px){.specialized-template .pros-cons-layout .thumbs-up ul,.specialized-template .pros-cons-layout .thumbs-down ul{grid-template-columns:inherit}.rating-group-row{justify-content:inherit;flex-direction:column}.source-text{font-size:14px}}@media (max-width:575px){.stat-card{padding:12px}.stat-value{font-size:16px}.donut-chart canvas{width:140px;height:140px}.breakdown-item{grid-template-columns:16px 1fr auto;gap:4px 0}.breakdown-count{font-size:13px}}.pw-no-complaints-card{display:flex;flex-direction:column;align-items:center;justify-content:center;text-align:center;padding:48px 32px;background:#F0FAF4;border:1.5px solid #A7D7B4;border-radius:12px;margin-top:8px}.pw-no-complaints-icon{width:72px;height:72px;background:#D1F2DA;border-radius:50%;display:flex;align-items:center;justify-content:center;margin-bottom:20px;color:#1E7A3C}.pw-no-complaints-title{font-size:20px;font-weight:700;color:#1E7A3C;margin:0 0 12px}.pw-no-complaints-text{font-size:15px;color:#3D6B47;margin:0;max-width:480px;line-height:1.6}@media (max-width:600px){.pw-no-complaints-card{padding:32px 20px}}