Green Energy Exchange: About, Rates, Customer Service, and More

A look at Green Energy Exchange’s electricity plans, rates, customer service, and time in the Texas electricity market.

Written by Ken Weilbacher | Reviewed By Alfred Poindexter
Last updated

Power Wizard is an independent electricity marketplace offering clear and unbiased information. The companies featured do not influence our editorial process, even when we showcase their products. Check our editorial process and how we make money.

Green Energy Exchange is no longer operating as a Retail Electric Provider (REP) in Texas.

Est. Year

2019

Service Areas

Previously served residential and commercial customers throughout deregulated areas of Texas.

Plan Types

Fixed-Rate, Renewable Energy, Solar Plans

Customer Service Hours

N/A

What Was Green Energy Exchange?

Green Energy Exchange was a retail electric provider (REP) that served residential and commercial customers in deregulated areas of Texas.

The company also conducted business under the names ATG Energy, Green Direct, and Texas Power Outlet.

During its time in the Texas market, Green Energy Exchange focused on renewable electricity plans and marketed products designed for customers interested in supporting renewable energy resources.

What Made Green Energy Exchange Different From Other REPs?

Green Energy Exchange built its brand around renewable energy.

Rather than offering a mix of traditional and renewable plans, the company concentrated on electricity products supported by renewable energy resources. Its offerings were aimed at customers who wanted renewable energy options without installing their own generation equipment.

Among the products and services promoted by Green Energy Exchange were:

  • Renewable energy electricity plans
  • Fixed-rate contract options
  • Solar-focused electricity plans
  • Residential plans for different usage levels
  • Renewable energy solutions for business customers

According to company materials, its founder had prior experience working in the wind energy industry before launching the business.

Green Energy Exchange Rates

Green Energy Exchange no longer offers electricity plans in Texas.

Below you can see active retail electric providers currently available through the Power Wizard marketplace.

Plan Name¢/kWhEst. BillTermRating
Frontier Utilities - Frontier Saver Plus 127.3¢$73.0012 mos.4.8
Gexa Energy - Gexa Eco Saver Plus 127.3¢$73.0012 mos.5
Companion Energy - Companion Savings + Benefits 127.3¢$73.0012 mos.4.3
Express Energy - Flash Value 127.3¢$73.0012 mos.4.7
4Change Energy - Maxx Saver Value 127.3¢$73.0012 mos.4.9
APG&E - SimpleSaver 127.3¢$73.0012 mos.4.8
Energy Texas - The Lone Saver Plus 127.4¢$73.7012 mos.4.7
Rhythm Energy - Rhythm Max Saver 127.4¢$73.7012 mos.4.8
Chariot Energy - GridPlus 137.5¢$75.0013 mos.4.4
Octopus Energy - Octopus Lite 128.8¢$88.2012 mos.4.1
BKV Energy - Lantana 1213.2¢$132.0012 mos.4.8
Veteran Energy - Valor 1213.4¢$134.0012 mos.4.7
CleanSky Energy - Embrace Green 12 - New Customer Special13.5¢$135.0012 mos.3.6
Atlantex Power - Luminous 1214.1¢$141.3012 mos.3.8
Payless Power - 12 MONTH - PREPAID19.0¢$190.0012 mos.3.4
*Updated on 06/19/2026, 8:37:57 AM CDT for ZIP Code 77003. Pricing and plan offerings are subject to change. Monthly bill estimates are based on 1000 kWh usage. Actual bills may vary based on usage patterns and additional fees.

Green Energy Exchange Reviews

Customer reviews often provided a glimpse into billing experiences, customer service interactions, and overall satisfaction. As with most electricity providers, online feedback tended to come from customers with either very positive or very negative experiences.

Before Green Energy Exchange ceased operations in Texas, reviews and ratings could be found through:

  • Facebook
  • Public Utility Commission of Texas (PUCT)

Consumers researching the company’s history may still find archived reviews, ratings, and complaints through those sources.

Green Energy Exchange Plans

Green Energy Exchange offered several fixed-rate electricity plans supported by renewable energy resources.

Texas Green Autopay Plans

The company’s primary residential plans included:

  • Texas Green Autopay 12
  • Texas Green Autopay 18
  • Texas Green Autopay 24

These plans generally included:

  • Fixed-rate electricity pricing
  • Renewable energy support
  • Contract terms ranging from 12 to 24 months

As with most fixed-rate plans, customers who ended service before their contract expired could have been subject to an early termination fee (ETF), depending on the plan terms.

Solar Home Plan

The Solar Home plan was designed for households with solar panel systems.

Plan features included:

  • Fixed-rate electricity pricing
  • Renewable energy support
  • Features tailored to homes with solar installations

Green Energy Exchange Business Plans

Green Energy Exchange also offered renewable energy options for commercial customers.

Business plans were structured differently than residential offerings and were based on factors such as energy usage, facility requirements, and operational needs.

When evaluating electricity options, business customers often considered:

  • Building size
  • Historical electricity consumption
  • Building age
  • Energy efficiency measures

Green Energy Exchange Customer Service

While Green Energy Exchange operated in Texas, customers could contact the company for help with billing questions, account management, and service-related issues.

Support channels included:

  • Phone support
  • Online chat support
  • Email support

Customer service was generally available Monday through Friday from 8:00 a.m. to 5:00 p.m. Central Time.

For power outages, customers would have needed to contact their local Transmission and Distribution Utility (TDU), not the retail electric provider.

Green Energy Exchange Pay Bill

While Green Energy Exchange was active, customers had several ways to pay their electricity bills.

Payment options included:

  • Online payments through the My Account portal
  • Phone payments
  • Mail payments
  • Automatic payments (AutoPay)

Customers could also use the online account portal to manage account information and update payment preferences.

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