Frontier Utilities Plans: Electricity Rates, Reviews & Service Options

Explore the top Frontier Utilities plans to find the right one for your Texas home.

Written by Christine Orlando | Reviewed By Alfred Poindexter
Last updated July 3, 2025

Enter your ZIP code to see plans in your area

Frontier Utilities is a retail electricity provider known for affordable rates, flexible billing options, and a 60-day happiness guarantee. They serve customers across deregulated areas of Texas, Pennsylvania, Ohio, and New Jersey with a focus on simplicity, value, and customer-friendly service.

Est. Year

2008

Service Areas

Deregulated cities in Texas, Pennsylvania, Ohio, and New Jersey

Plan Types

Fixed-Rate, Variable-Rate, Solar Buyback, Usage Credit, EV Charging, Free Weekends, Smart Thermostat

Customer Service Hours

Monday-Friday: 7 am-8 pm CST; Saturday: 8 am-5 pm CST

Frontier Utilities Electricity Rates

Frontier Utilities electricity rates can change depending on where you live in Texas and how much power you use, so make sure you read each plan’s Electricity Facts Label (EFL) for details before signing up. Need help deciding which plan is right for you? Enter your ZIP code into Power Wizard’s comparison tool to explore Frontier Utilities rates for your area.

Plan NamePrice/kWhMonthly Bill Estimate*Term LengthAvailability
Frontier Saver Plus 129.8¢$9812 monthsCheckout
Frontier Saver Plus 129.8¢$9812 monthsCheckout
Frontier Saver Plus 129.8¢$9812 monthsCheckout
Frontier Saver Plus 129.8¢$9812 monthsCheckout
Frontier Saver Plus 249.9¢$9924 monthsCheckout
Frontier Saver Plus 249.9¢$9924 monthsCheckout
Frontier Saver Value Plus 1215.4¢$15412 monthsCheckout
Frontier Budget Saver 1216.1¢$16112 monthsCheckout
Frontier Budget Saver 2416.4¢$16424 monthsCheckout
Light Saver 12+16.5¢$16512 monthsCheckout
Frontier 3617.9¢$17936 monthsCheckout
Platinum 24+18.3¢$18324 monthsCheckout
Platinum 12+18.4¢$18412 monthsCheckout
Frontier Saver Value 1219.6¢$19612 monthsCheckout
Frontier Free Weekends Preferred 1219.8¢$19812 monthsCheckout
Frontier Free Weekends Preferred 1219.8¢$19812 monthsCheckout
Frontier Saver Deluxe 1219.8¢$19812 monthsCheckout
Frontier Saver Premier 1220.1¢$20112 monthsCheckout
Frontier Saver Premier 2420.1¢$20124 monthsCheckout
* Updated on 07/02/2025, 10:28:37 PM CDT for ZIP Code 77002. Pricing and plan offerings are subject to change. Monthly bill estimates are based on 1000 kWh usage. Actual bills may vary based on usage patterns and additional fees.

About Frontier Utilities

Founded in 2008 and based in Houston, Frontier Utilities has been helping customers find electricity plans that fit their budgets and lifestyles for over 15 years. They offer flexible billing options and a wide range of plans, whether you’re looking for price stability, flexibility, or energy from renewable sources. For piece of mind, they offer a “60-Day Happiness Guarantee” that gives customers the freedom to switch to a new eligible plan without incurring any penalties.

Frontier Utilities plans are available in all deregulated areas of Texas, including those served by Oncor, CenterPoint, and AEP, as well as in Pennsylvania, Ohio, and New Jersey. With a focus on simplicity and customer care, Frontier aims to make it easy to power your home without the confusion.

Frontier Utilities Review Breakdown

Frontier Utilities reviews on Google are mostly positive, with customers highlighting low rates, simple plans, and helpful customer service. Customers especially like how simple the enrollment process is, and have given Frontier Utilities a 4.7 rating on Google from over 15,000 reviews. When Power Wizard reviews electricity providers, we focus on what matters most to customers: service quality, online accessibility, and plan options.

Overall PowerWizard Score Rating Scale (1-5)
Overall Score 4.92
Customer Service 4.75
Online Accessibility 5
Plan Options 5
* Ratings are based on a scale of 1 through 5, with 5 being the highest. These scores are determined by Power Wizard’s comprehensive evaluation of customer feedback, industry data, and our own expert analysis. Learn more.

Plans Offered by Frontier Utilities

No two households are the same, and their electricity plans shouldn’t be either. Frontier Utilities plans are built to fit different lifestyles. Just remember to check each plan’s Electricity Facts Label (EFL) before enrolling to get a deeper understanding of rates and terms.

Fixed-Rate Frontier Utilities Plans

Fixed-rate plans lock in your electricity price for the length of your contract, usually 12, 24, or 36 months. That means your rate won’t change for the term of your contract, no matter what the market is doing. These plans are great if you want predictability, especially during extreme weather when rates tend to spike.

Pros:

  • Same rate every month, regardless of energy market changes
  • Easier to budget for electricity
  • Typically, a lower risk of surprise charges or bill swings

Cons:

  • Early termination fees if you cancel before your contract ends
  • Less flexibility if you want to switch plans mid-term
  • May cost more than variable or prepaid plans during off-peak seasons

Variable-Rate Frontier Utilities Plans

Variable-rate plans can change monthly based on the market, which means your bill could increase or decrease depending on energy prices. These plans are usually month-to-month, so that you can cancel or switch at any time. They’re best for short-term needs or people who don’t mind some price fluctuation.

Pros:

  • No long-term contract
  • Easy to cancel or switch providers
  • Can save money when rates are low

Cons:

  • Monthly rates can spike without warning
  • Harder to budget for electricity
  • Not ideal during peak usage seasons

Solar Buyback Plans

Solar buyback plans let you earn bill credits for the excess energy your home solar panels generate and send back to the grid. These plans are great if you’re looking to offset your electricity costs and maximize your solar investment.

Pros:

  • Earn credits for unused solar energy
  • Can reduce or eliminate electricity bills
  • Supports renewable energy use

Cons:

  • Requires upfront investment in solar panels
  • Credit rates vary by provider and may not match retail rates
  • Plan terms can be complex and hard to compare

EV Charging Plans

EV charging plans are designed for electric vehicle owners who want to save money when charging at home. Frontier Utilities offers free nighttime charging from 11 pm to 5 am (CT) and EV charging and cost metrics in their mobile app.

Pros:

  • Lower rates for overnight charging
  • Tailored for EV drivers’ energy habits
  • Potential to lower overall energy costs

Cons:

  • May come with higher rates during peak hours
  • Requires flexible charging schedule to maximize savings
  • May not be ideal for homes without EVs or charging setups

Free Weekends Plans

Frontier Utilities offers time-of-use plans that include Free Weekends, meaning you pay nothing for electricity from 12 a.m. Saturday through 12 a.m. Monday (Central Time). This type of plan is ideal for households that can shift more of their energy use to the weekend to take full advantage of the free hours.

Pros:

  • Pay $0 for electricity every weekend
  • Great for weekend-heavy energy use like laundry, cleaning, or charging devices
  • Encourages smarter, more strategic energy habits

Cons:

  • Weekday rates are often higher to balance the free weekend offer
  • Not ideal if your highest usage happens during the week
  • Requires planning to truly maximize the weekend benefit

Bill Credit Plans

Bill credit plans give you a monthly credit when your electricity usage meets or exceeds a set threshold. It’s a reward-style plan that can pay off if your household has consistent, higher energy use.

Pros:

  • Easy way to earn monthly savings
  • Encourages consistent usage patterns
  • Often available with no long-term commitment

Cons:

  • Credits only apply if usage hits a minimum
  • May encourage unnecessary energy use
  • Not ideal for small households or low energy users

Smart Thermostat

Frontier Utilities offers electricity plans that come with up to two free Sensi Touch smart thermostats, giving you more control over your home’s temperature and energy use. These thermostats let you adjust settings remotely from your phone and help you manage heating and cooling more efficiently. It’s a great option if you want built-in tech perks alongside your electricity plan.

Pros:

  • Includes up to two free Sensi Touch smart thermostats
  • Remote control and scheduling via smartphone
  • Can help reduce energy costs with more efficient temperature management

Cons:

  • Requires a Wi-Fi connection and a compatible HVAC system
  • Only ideal for single-family homes
  • Most savings depend on how actively you use the smart features

Frontier Utilites vs Top Energy Companies in Texas

Curious how Frontier stacks up against other big-name providers? Power Wizard’s experts have compared them for you below.

Feature Frontier Utilities TXU Energy Reliant Energy
Overall Rating 4.92/5 4.92/5 4.25/5
Plan Types Fixed-rate, variable-rate, free weekends, solar buyback, EV charging, bill credit, smart thermostat Fixed-rate, variable-rate, and free nights/weekends Fixed-rate, variable-rate, renewable, and time-of-use
Top 12-month Plan Saver Value 12 Clear Deal 12 Basic Power 12
Best Feature Simple, low-rate plans and a 60-day happiness guarantee Innovative energy solutions and commitment to customer satisfaction Reliable customer service and a broad plan variety

* Data is based on provider information as of 6/01/2025. Plan availability and rates may vary by location. Enter your ZIP code to see current offers.

Frontier Utilities Service Areas

Frontier Utilities serves customers in deregulated parts of Texas, where customers can choose their retail electricity provider. However, they don’t operate in municipally owned utility zones. Not sure which zone you’re in? Use Power Wizard’s tool to confirm availability in your area.

Major TDUs and Areas Served

  • Oncor Electric Delivery: This service area covers North Texas, including Dallas, Fort Worth, Plano, Arlington, Waco, and Odessa.
  • CenterPoint Energy: This service area covers Greater Houston and surrounding areas, including Houston, Baytown, Galveston, Sugar Land, and Pasadena.
  • AEP Texas Central: This service area covers South Central Texas, including Corpus Christi, Laredo, McAllen, and Harlingen.
  • AEP Texas North:This service area covers West and Northwest Texas, including Abilene, San Angelo, and Alpine.
  • Texas-New Mexico Power (TNMP): This service area includes Lewisville, Texas City, Alvin, and Dickinson.
  • Lubbock Power and Light: Includes Lubbock, and parts of the surrounding areas.

Other States that Frontier Utilities Serves

  • Pennsylvania: Pennsylvania Power & Light (PPL), Metropolitan Edison, Philadelphia Electric Company (PECO), Penelec, West Penn Power, and Duquesne Light TDUs
  • Ohio: Duke, Dayton Power & Light, AEP Columbus Southern Power, AEP Ohio Power, First Energy, The Illuminating Company, First Energy Ohio Edison, and First Energy Toledo Edison TDUs
  • New Jersey: Atlantic City Electric, Jersey Central Power & Light (JCP&L), and Public Service Electric & Gas (PSE&G) TDUs
* Service areas may vary. Enter your ZIP code to check if Chariot Energy offers service at your specific address

Is Frontier Utilities the Right Provider For You?

Not sure if Frontier is a good match for your household? If you check any of these boxes, their plans might be right for you:

  • You want a low-rate fixed plan with straightforward pricing
  • You like the idea of prepaid electricity with no deposit or credit check
  • You’re looking for green energy options that don’t require solar panels
  • You live in a deregulated part of Texas (not in Austin or San Antonio)
  • You want bill credits that reward you for hitting certain usage levels

Before you make the switch, keep in mind that early termination fees may apply if you’re currently under contract. Always review your plan’s Electricity Facts Label (EFL) and contract terms.

Want to explore more options? Enter your Texas zip code into Power Wizard’s tool to compare electricity plans available in your area.

Frontier Utilities FAQs


Frontier Utilities’ customer service team can be contacted by phone at 1-866-926-8192 or by email at care@frontierutilities.com. Their team is available Monday through Friday from 7 a.m. to 6 p.m. CT and Saturday
from 8 a.m. to 5 p.m. CT.


Yes, Frontier Utilities has early termination fees that may apply if you cancel a fixed-rate plan. However, if you’re moving out of their service area and provide proof, the fee may be waived. Always check your
plan’s Electricity Facts Label (EFL) for the exact contract terms.​


Frontier Utilities typically runs a credit check for most electricity plans to determine whether a deposit is required. These are soft credit checks that do not impact your score.


Frontier Utilities does not offer 100% renewables plans, however, most of their plans include about 30% renewable energy.


No, Frontier Utilities is not the same as Gexa Energy. They are separate brands within the NextEra Energy family, one of the largest energy companies in the U.S. While they share a parent company, they operate
independently with different plan offerings and features.​


Frontier customers can pay their utility bills online through their account portals. They can also use QuickPay for one-time payments or visit an approved walk-up location to pay in cash.


Yes, if your new residential plan isn’t meeting your expectations, you can contact Frontier Utilities within 60 days of your service start date. They’ll allow you to switch to another eligible plan of your choice without any fees or penalties.

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