Frequently Asked Questions

There’s a lot to take in. Let The Wizard demystify it for you.

Popular FAQs

  • Will I get to choose my own plan?

    Yes, you can choose your own plan. Our smart technology filters through 100s of plans for you in seconds to find top-trending deals, which, in turn, gives you access to the best electricity plans and eliminates the hassle of finding and comparing electricity plans yourself.

  • Are you an electricity provider or a comparison site?

    Power Wizard is neither. Our number one priority is you, our member!
    Our mission is to protect you from electricity providers taking advantage of you with their gimmicky plans and hidden fees. We are transparent and unbiased, and because we aren’t compensated by any of the electricity providers, you can rest assured that the electricity plans we select for you are with your best interests in mind.

  • What sets us apart from our competitors is that we offer so much more!

    To start with, our monthly membership cost is lower. Once we’ve selected the best plan for you and enrolled you with your new provider, we don’t stop there. We continuously monitor the market to ensure you’re always on the best plan.

    How do you know we do this? We send you an email each month to let you know whether or not you’re still on the best plan. If we find you a plan that we estimate could save you over $100 annually, taking into account your Early Termination Fee, we will notify you and give you the option to switch. We will of course handle the switch for you!

    We also send you a savings report each month to let you know just how much you’re saving with Power Wizard. Plus, when it’s time for your plan renewal, we manage that too!

Joining Power Wizard

  • I'd like to join, but I have an early termination fee (ETF). What can I do?

    You can still join! Select your new electricity plan start date within the 14-day grace period prior to your current contract end date to avoid an Early Termination Fee (ETF) from your current provider. Power Wizard unfortunately does not pay your ETF.

    Sometimes the benefit of enrolling in a better plan and lower rate selected by Power Wizard is worth paying your ETF to enjoy electricity bill savings right away.

  • How long does it take to become a member and what do I need?

    The membership enrollment takes 5 minutes or less. All you need is your Social Security Number and credit card details!

  • When I join Power Wizard, do I choose my own plan?

    Yes, you can choose your own plan. Our smart technology filters through 100s of plans for you in seconds to find top-trending deals, which, in turn, gives you access to the best electricity plans and eliminates the hassle of finding and comparing electricity plans yourself.

  • How long after signing up will I be enrolled in a new plan and what happens to my current bill?

    Power Wizard immediately begins reviewing plans in your local area and can have your enrollment completed within 24-72 hours. If you have provided all your personal information upfront, and don’t have any issues with payment history lookups or deposit requirements, Power Wizard can have your enrollment scheduled in less than an hour.

  • How do I pay for my Power Wizard membership and electricity bill?

    When you sign up to become a member, you provide your credit card information, which is used to pay for your membership.

Now that I’m a Power Wizard member...

  • What do I get with a Power Wizard membership?

    We offer 2 types of products. Whether you prefer a small one-time payment or would rather have our energy experts enroll and manage your plan for an annual fee, we have what you need to ensure you never have to overpay for electricity ever again.

    Our 14-Day Access plan for $14.99 is the perfect solution for those who want to gain limited-time access to our smart technology that finds you the best plans in seconds. Pay once to receive access for 14 days.

    • Budget-friendly, one-time fee reveals the electricity provider’s name and plan details tailored just for you
    • Best electricity plans on the market delivered instantly
    • 14-Day Access to our smart technology that searches and compares 100s of electricity plans, allowing time to weigh your options
    • Maintain full control over your electricity plan by handling the enrollment yourself.

    Let us take the hassle out of enrollment with our popular $89 VIP Membership option that gets you up and running, ensuring a seamless and easy transition.

    • You pick the best plan and we handle the enrollment of your new plan, saving you time and hassle
    • Best electricity plans on the market delivered instantly
    • Ongoing monitoring of electricity plans on your behalf to ensure that you are always getting the best rate.
    • We notify you when your current contract is coming to an end and will find you the next customized plan
    • Never roll out of another contract again.
    • We protect you against hidden fees, gimmicky plans and price spikes.
  • What does the Power Wizard My Account page give me access to?

    Your personal Power Wizard dashboard is your “Go To” place for all data related to your electricity service, as well as your Power Wizard membership. Your dashboard will provide you with up-to-date information on your current plan and rate, your usage, and of course, your savings. It also provides a handy location to keep all of your profile information up-to-date, as well as access to promotions from Power Wizard such as our Refer-A-Friend program.

  • How long is my membership to Power Wizard?

    Your Power Wizard VIP Gold membership is as long as you want that security and guarantee that you’re not overpaying for electricity – we hope that’s forever! We monitor the market on your behalf and ensure you’re always on the best, low fixed-rate plan for you.

    Your VIP Gold membership will auto-renew unless you contact us to cancel. There are no cancellation fees to end your membership.

  • What does my Power Wizard membership cost?

    We offer 2 types of products. Whether you prefer a small one-time payment or would rather have our energy experts enroll and manage your plan for an annual fee, we have what you need to ensure you never have to overpay for electricity ever again.

    Our 14-day Access plan for $14.99 is the perfect solution for those who want to gain limited-time access to our smart technology that finds you the best plans in seconds. Pay once to receive access for 14 days.

    • Budget-friendly, one-time fee reveals the electricity provider’s name and plan details tailored just for you
    • Best electricity plans on the market delivered instantly
    • 14-day access to our smart technology that searches and compares 100s of electricity plans, allowing time to weigh your options
    • Maintain full control over your electricity plan by handling the enrollment yourself.

    Let us take the hassle out of enrollment with our popular $89 VIP Membership option that gets you up and running, ensuring a seamless and easy transition.

    • You pick the best plan and we handle the enrollment of your new plan, saving you time and hassle
    • Best electricity plans on the market delivered instantly
    • Ongoing monitoring of electricity plans on your behalf to ensure that you are always getting the best rate.
    • We notify you when your current contract is coming to an end and will find you the next customized plan
    • Never roll out of another contract again.
    • We protect you against hidden fees, gimmicky plans, and price spikes.
  • Can I cancel my membership if I’m not happy?

    Yes, simply call us to cancel so we can verify and provide guidance on what happens next.

    However, keep in mind that by canceling your membership we will no longer be able to monitor the market for you, send you savings reports, or handle your renewal when your contract expires.

    Part of our service includes making sure you avoid those outrageous month-to-month electricity rates you could automatically roll onto when your current contract expires. Before you know it, your electricity rate could double! Not with Power Wizard.

    Since we know when your current contract ends, we are already on the hunt to find you your next great plan. We’ll handle that enrollment, too. Just set it, and forget it!

About electricity plans

  • What happens to my current energy plan after I become a Power Wizard member?

    You don’t have to do a thing. When Power Wizard enrolls you with your new electricity supplier, your current supplier contract will automatically end so there will be a seamless switch to your new supplier.

  • How do I know I am always on the best plan possible?

    One of the services Power Wizard provides its members is regularly monitoring the electricity market to ensure our members are always on the best electricity plan, and that they never have to worry about overpaying for electricity.

    After your initial enrollment, Power Wizard may recommend you switch to a new electricity plan in the middle of your contract as part of our Best Plan feature. We will include the amount of the ETF as part of the overall savings estimate. You can weigh the total value of Power Wizard’s new recommendation before switching. We won’t switch you to a new plan without your permission.

  • What length of term plans are you choosing for me?

    It depends on what rates the current market is offering. But rest assured, we always choose a fixed-rate plan to protect you from the nasty surprises of variable-rate plans.

    Electricity contract term lengths vary and can be as short as 3 months or as long as 3 years. Most often the contract terms we select are between 6 and 12 months. We may also enroll you into a 24- to 36-month plan if this plan is showing to be the lowest rate at that moment in time, and too good to be left alone!

    If you’re concerned about moving out of your home before your contract term expires, there’s no need to be. You can often transfer your current electricity plan to your new address. Early termination fees do not apply when you move out of your home to a new address. We do, however, need you to call us so we can handle the process on your behalf.

  • What if I don’t want the plan Power Wizard chooses for me?

    If the plan Power Wizard selected doesn’t suit you, let our Customer Care team know as soon as possible, and we will set you up with a new provider.

  • How often will my energy plan change?

    Power Wizard’s service provides you with the options of the best plan.

    For our Gold VIP Members, we actively monitor energy market rates. If we find a better energy plan, we will notify you of your options. However, we won’t switch you to a new plan mid-contract without your permission.

    If Power Wizard makes the recommendation to switch plans during the term of your current contract, causing an Early Termination Fee (ETF), it will include the amount of the ETF as part of its overall savings recommendation, so you can weigh the total value of the new proposal before switching.

  • Does Power Wizard manage my electricity plan renewal?

    We sure do! We know when your electricity contract ends and save you time by handling the plan renewal for you. Rest assured we’re always keeping an eye on the market to find your next great plan. Our strategy is to compare the renewal offer from your current provider against other plans in the market to place you on the best option.

About Power Wizard

  • Does Power Wizard service businesses?

    Unfortunately Power Wizard does not service businesses or commercial properties. Our tools and technology are highly tuned to meet the needs of a residential customer. Our modeling technology focuses on energy usage based on the age, construction, and equipment of a home or apartment.

  • Are you an electricity provider or a comparison site?

    Power Wizard is neither. Our number one priority is you, our member!
    Our mission is to protect you from electricity providers taking advantage of you with their gimmicky plans and hidden fees. We are transparent and unbiased, and because we aren’t compensated by any of the electricity providers, you can rest assured that the electricity plans we select for you are with your best interests in mind.

  • How are you different from an electricity provider or comparison site?

    Power Wizard is not a comparison site or a retail electricity provider (REP). Traditional comparison sites have the providers’ interests in mind, while they quietly make money off of business partnerships and referrals.

    Power Wizard is changing the market by being totally unbiased and transparent. Power Wizard doesn’t give preferential treatment to business partners, and does one simple thing – looks for the best plan for you, no matter who the provider may be.

  • Is Power Wizard affiliated with a Retail Electricity Provider?

    Power Wizard is an advocate for energy consumers and believes in always providing our members with complete transparency. Power Wizard is owned by NextEra Energy Resources, LLC (together with its affiliated entities, “NextEra Energy Resources”), which is a clean energy leader and one of the largest wholesale generators of electric power in the U.S., with approximately 21,000 megawatts of net generating capacity, primarily in 36 states and Canada as of year-end 2018. NextEra Energy Resources, together with its affiliated entities, is the world’s largest generator of renewable energy from the wind and sun, and a world leader in battery storage. In addition, NextEra Energy Resources provides retail energy products and services to residential and business customers throughout North America under the Gexa Energy, NextEra Energy Services and Frontier Utilities brands.

    Power Wizard’s service is completely unbiased, harnessing the power of our proprietary technology to find our members the best electricity plan based on their energy usage. Finding our members the best electricity plan, no matter who the retail electricity provider is, is our sole commitment. Though NextEra and its affiliates provide some shared services for Power Wizard, rest assured all customer and electricity plan information is kept separate, independent and confidential from affiliated companies except where necessary to fulfill customer requests, such as having Power Wizard select a retail electric provider plan.

    In some cases, we may select an electricity plan from one of our affiliated retail brands, because it’s the best electricity plan for our member at that time. However, if our member is unsatisfied with their placement, we are happy to switch them to the next best electricity plan from a different retail electricity provider at their request.

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