Just call your current energy provider to talk to them directly. Remember, your retail supplier handles billing and customer service for your energy needs, while the Utility company takes care of delivering the energy, maintaining the service, and fixing any outages.
Use energy-efficient appliances, switch to LED light bulbs, and ensure your home is properly insulated to reduce heating and cooling costs.
Consider shifting energy usage to off-peak hours if your plan offers time-of-use rates.
Many providers also offer energy-saving tips and tools to help you monitor and reduce your consumption. To learn more about to how lower your electricity bill, visit the Power Lab.
Many energy providers offer apps or web sites for tracking your energy use. Additionally, some offer thorough data on your usage trends, which can help you identify areas and times where you can save energy.
If your power goes out, you should contact your local Transmission and Distribution Utility (TDU), not your retail electricity provider. Your TDU is responsible for maintaining power lines and restoring service during outages. The contact information for your TDU can be found on your electricity bill or below.
ONCOR
1-888-313-4747
CenterPoint
1-800-332-7143
AEP North Texas
1-866-223-8508
AEP Central
1-866-223-8508
Texas-New Mexico Power Company
1-888-866-7456
Choosing a new energy provider won’t change how energy is delivered to your home. Your utility company takes care of all the energy transmission and distribution, so switching providers won’t affect the delivery reliability. The new provider will only handle your billing for the energy you use.
Some utilities may charge fees to start up or read your meter, so always check the facts label when switching or signing up with a new provider.
If you switch providers before your contract ends, you might have to pay an Early Termination Fee (ETF). But you can always switch within 14 days before your contract ends without a penalty.
An early termination fee is a charge you pay if you cancel or switch your electricity plan before its specified end date.
We’ve done our best to provide you with a seamless shopping experience, where the available plans can be filtered and organized based on your selected preferences. If you feel overwhelmed by the number of options, simply use the filters at the top of the plans page to refine your search and focus on the plans that best suit your needs. Alternatively, give us a call at 855-475-8315 and our team can help you find a plan that works for you.
With fixed pricing, you can sign a contract that locks in your electricity rate for a specific amount of time, typically between three and sixty months and what we usually recommend (depending on your choice)! Month-to-month pricing, sometimes referred to as variable pricing, is subject to change in response to changes in the energy markets. A variable plan does not include a contract. You have no control over your pricing, which is set by the energy provider that offers the variable plan and may increase, decrease, or remain the same.
Power Wizards marketplace allows you to search for a variety of features including lowest rate, star-ratings, EV-charging, solar buyback plans and more.
The PUC in Texas states you have a 3 day grace period from the moment you enroll to switch energy providers without being subject to an Early Termination Fee (ETF). Your ETF will be in your Electricity Facts Label provided when you sign up for a plan and will state the amount you may be charged.
If you’re planning to move, you have two options. If you’re on a great plan and you’re not looking to switch providers, simply call your current provider and ask them to transfer your plan. Moving is also a great opportunity to get out of an electricity plan contract and avoiding paying an ETF.
We’re happy to help – Contact us now at a variety of options.
Power Wizard makes money by receiving a referral fee from the energy provider when you enroll in one of their plans through our service. This allows us to provide our service to you at no additional cost.
If you enrolled on a Gold VIP plan prior to November 2025, no need to worry! You are still being serviced the same way you were before. To learn more about the Gold VIP services and how to login to your account, visit powerwizard.com/gold-vip.
Yes, simply give us a call at 855-475-8315 to cancel so we can verify and provide guidance on what happens next.
