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Green Mountain Energy Texas: About, Rates, Locations, Customer Service, and More

It’s your housewarming party. You’re chatting with a friend about your energy bill when they tell you that they are paying half as much per month. And it is for renewable energy. Whether your electricity provider is Green Mountain Energy or one of the other 130+ options, this is a scenario no one wants to live through.

So how do you wake up from this nightmare? 

Use Power Wizard’s Shopping Tool for electricity!

Our Shopping Tool gives people the power to find the lowest price for electricity in minutes without going through the hassle of comparative shopping. 

 

What is Green Mountain Energy?

Green Mountain Energy is one of the many Retail Electric Providers (REPs) in Texas.

They serve markets:

• AEP Texas (AEP TCC & AEP TNC)
• CenterPoint
• Oncor
• TNMP

Before we explain more information, let’s go back to the fact that there are dozens of energy companies in Texas.

Why are there so many electricity companies in Texas? And how does Green Mountain Energy fit into everything?

There are dozens of REPs in Texas because of deregulated electricity. In 2002, the state of Texas officially deregulated electricity.

What does this mean for Green Mountain Energy?

It means that they’re a private electricity company not regulated by the government, has the opportunity to sell electricity directly to consumers in Texas.

While electricity in Texas is deregulated, certain energy markets are also deregulated in Texas, such as natural gas.

Does Green Mountain Energy provide gas?

At this time, Green Mountain Energy is a Retail Electric Provider and only provides electricity to consumers in Texas.

What makes Green Mountain Energy different than all the other REPs?

What makes them different from the dozens of other electricity companies that service residents in Texas?

1. They only operate in specific ZIP codes in Texas.
2. They have created unique, specific, and personalized electricity plans that are specific to only them.
3. They have a marketing team that uses specific tactics to try to get individuals like you to sign up.

So, are they really that different from other electricity companies?

Honestly, Green Mountain Energy isn’t that different. They have slightly different plans and different marketing strategies than other electricity companies, but for the most part, they operate in a similar fashion.

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How To Change Electric Companies In Texas?

Are you currently using Green Mountain Energy for your electricity needs? Or maybe you’re moving to Texas and are considering them to supply energy to your new house? Or maybe you’re using a different electricity company but are thinking about switching to Green Mountain Energy?

If you’re considering switching electricity companies in Texas you might be worried about the time, effort, and frustration that it will take to switch.

You might be thinking:

“I’m going to need to spend hours researching and analyzing different electricity plans to make sure I switch to the right company.”

If you’re thinking that, you’re wrong.

Switching electricity companies in Texas doesn’t have to take hours. It doesn’t have to be frustrating. And it doesn’t have to be confusing.

You can easily and simply switch electricity companies in Texas. Here’s how:

There are two ways that you can switch REPs:

1. You can switch REPs manually. This way is time-consuming, frustrating, and inefficient.
2. You can switch REPs by using Power Wizard’s unbiased algorithm.

When you utilize Power Wizard’s easy-to-use algorithm, this is what your experience will look like:

• First, you enter some relevant information into the Shopping Tool: your zip code, your home’s size, your home’s age, your historical usage, your current bill, and more.
• After we get to know your energy needs, our algorithm will run your data through every single available plan to find the one that’s best for you.
• We take into consideration your cancellation fees and other fees from your current plan.
• Power Wizard then helps you seamlessly switch plans and get electricity to your home or apartment as quickly as possible.
• You can then forget about electricity while our algorithm runs 24/7, always keeping an eye out to see if there’s a better plan for you.

If you’re still wondering, “How to cancel Green Mountain energy?” use the Shopping Tool below and our team can help.

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Green Mountain Energy Rates

Green Mountain Energy has many different electricity plans. Each of these electricity plans has different rates.

Why does this matter to you?

If you go to Green Mountain Energy’s website today and check out all the rates, and then go back to their website 6 months from now, the rates will likely be very different.

You’re probably thinking:

“Of course the rates will be different. Prices for all products or services change over time.”

Here’s why it matters to you:

If you chose a Green Mountain Energy plan today, how can you be sure that the plan that you chose will be the best plan for you in six months from now?

Not only that, but there are dozens of Retail Electric Providers in Texas. So how can you be sure that your plan will still be the best plan for you in 6 months from now when compared against every other REP?

To find the most up-to-date electricity rates, look at the table below.

 

You might be thinking, “Why not just go to Green Mountain Energy’s website and buy directly from them?”*

Sure, you can do this. But if you do, there’s a good chance that you’ll overspend on your electricity bill each month.

Why could buying directly from their site cause you to overspend?

Think about it:

Green Mountain Energy is just one electricity company out of dozens. When you go to their website, they only have their plans listed. With hundreds, if not thousands, of other plans available to you from different REPs, how can you be sure that they’re the right company for you?

It gets even more problematic:

Green Mountain Energy’s website doesn’t factor in your specific energy needs. They don’t analyze your home’s size, your historical usage, your home’s age, and other relevant factors that could impact your bill.

They expect you to calculate all that complex information by yourself.

Instead of risking overspending, you can shop for electricity in Texas with peace of mind.

Here at Power Wizard, our unbiased algorithm runs 24/7 to help you find the best plan based on your needs.

We don’t have a favorite REP. We don’t only look at Green Mountain Energy’s plans. We take your home’s size, energy usage, and more into account and compare it with the potentially hundreds of plans.

The result? The best plan for you.

How long does it take? Less than 5 minutes.

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Green Mountain Energy Reviews

Here’s what you don’t want when you choose an electricity company in Texas:

• You don’t want to worry about your power going out.
• You don’t want to worry about getting surprise charges on your electricity bill.
• You don’t want to wait on hold for over an hour whenever you need to get in touch with your electricity company.
• You don’t want a confusing online experience when you try to log into your customer portal.

At the end of the day, here’s what you want:

• You want electricity flowing to your home without any problems.
• You want your electricity bill each month to match your expectations.
• If you need to get in touch with your electricity company, you want it to be easy. And you want them to be friendly.
• You want easy access to your online portal where you can manage your usage, update your payment, and more.

How can you find out if Green Mountain Energy, or the electricity company that’s best for your specific usage, will meet your expectations and provide good service?

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You can read online reviews.

When you look at online reviews for Green Mountain Energy, you get to see what real people, just like you, are saying about them.

When you read reviews for any company, you have a glimpse into what your experience might look like.

Be cautious when reading online reviews, though:

People usually leave online reviews when they’ve had a terrible experience or an amazing experience. Few people leave online reviews when they’ve had a neutral experience.

Let’s say someone has a neutral experience with Green Mountain Energy:

They get electricity to their home within 24 hours of signing up. Their first electricity bill looks similar to the price they were expecting to pay. When using the company’s online website, it’s pretty easy to navigate.

Do you think they’ll leave an online review? Probably not.

Now, think about someone who had a really terrible experience with Green Mountain Energy.

After signing up for Green Mountain Energy, it takes more than 4 days to get their electricity turned on. When trying to get a hold of the company to let them know of this problem, they have to wait on hold for 45 minutes. Once they do talk with someone, that person is impatient and rude.

Do you think they’ll leave an online review? Yes.

The reviews that you see might not actually be representing Green Mountain Energy properly.

Here’s some data about online reviews for electricity companies that you should consider:

Electricity companies, like Green Mountain Energy, usually ask for an online review within the first couple of days of a new client’s experience. These reviews might not be representative of a person’s entire experience with Green Mountain Energy.

Here are some links to read Green Mountain Energy reviews and ratings:

• You can read customer reviews and ratings about Green Mountain Energy on Yelp. You can read customer complaints about Green Mountain Energy and other REPs by going to the Public Utility Commission of Texas.

Green Mountain Energy Plans

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Green Mountain Energy has dozens of electricity plans that you can choose from.

But why do they have so many different electricity plans? Wouldn’t it be much simpler for electricity consumers to only have one option?

Residents of Texas have unique electricity needs. And Green Mountain Energy is aware of this.

Someone who lives on a 70-acre property outside of Dallas with a 6000 square foot home, would need a different energy plan than someone who lives in a studio apartment in Downtown Dallas.

Those two people will use different amounts of energy at different times of the day.

This company has different plans for different people’s lifestyles. They might have a plan for prepaid electricity in Texas or a plan that requires no deposit.

So, what is the best Green Mountain energy plan?

The answer to that question depends on where you live, how big your home is, your electricity usage, and more.

What are some of the Green Mountain Energy plans?

• Pollution Free™ e-Plus 36
• Pollution Free™ with Google Nest E 24
• SolarSPARC™ 10% 12
• Renewable Rewards® 24
• And more

As we mentioned above, their plans and rates are constantly changing. They might have a prepaid electricity plan with free nights and weekends today, but that plan might not exist two years from now.

Green Mountain Energy Business Plans

Do you have a business in Texas and need electricity?

Green Mountain Energy has business plans that can help power your office space or commercial property.

Each business is different. And each business will have different energy needs. When deciding on an electricity plan for your commercial property, think about the following.

• Zip code.
• Historical usage as a business.
• Age (to evaluate energy-efficiency).
• And much more.

After gathering this data, you can then choose the best available electricity plan for your ZIP code. This plan may be with Green Mountain Energy, or it may not.

How can you find the best business electricity plan?

You can manually go through their website, and all of the other electricity companies’ websites in Texas, and compare their rates and plans against your specific electricity needs.

This manual process is time-consuming, frustrating, and confusing.

Instead of spending frustrating, tireless hours manually searching through all the available plans, you can use Power Wizard’s unbiased algorithm to do all the work for you.

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Green Mountain Energy Energy Customer Service

If you’re looking to get in touch with Green Mountain Energy’s customer service team, please give them a call directly. Their customer service phone number is (866) 785-4668.

They’re open during standard business hours in the United States. If you have billing questions, service questions, or other questions, you can give them a call.

If you’re having an electricity-related emergency, please dial 911 and get help immediately.

Green Mountain Energy Login

Green Mountain Energy, just like many other REPs in Texas, has a customer portal. If you’re a customer, then you should have a username and password.

Green Mountain Energy’s portal will likely allow you to see the following items:

• Plan information
• Previous billing information
• Upcoming bills that you need to pay
• Your signed contract
• FAQs
• Help center Live chat
• And more

To log in to your Green Mountain Energy MyAccount, you’ll have to go to their website.

Green Mountain Energy Pay Bill

Most REPs allow you to pay your bill through a couple of different ways:

• Pay your bill through their website: Most REPs allow you to log in to your billing portal and add a credit card for automatic payments. It usually allows you to manually make individual payments as well.
• Pay your bill over the phone: Most REPs allow you to call a toll-free number that will connect you to their billing department. From there, you can securely pay over the phone.
• Pay your bill by mail: Most REPs allow you to pay your electricity bills by mail. When paying via mail, you’re usually required to pay by check. They usually do not allow you to pay in cash. REPs will also supply you with the proper mailing address so that you can feel confident your payment will get to the right place.
• Pay your bill in person: Some REPs allow you to pay your bill in person. This is the least common form of payment since it’s more work for both the REP and the electricity consumer.

To find out if you can pay for your bill using these methods, please visit the billing area of their website or call their customer service team.

If you are dealing with a financially unstable situation, they might allow you more time to pay your electricity bill. To learn more, give them a call.

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Green Mountain Energy App

Do they have a mobile app for residents in Texas? Yes.

Here’s what the Green Mountain Energy app allows you to do:

• Easily sign in using your fingerprint
• Change your payment methods
• Monitor your electricity bills
• Keep an eye on your electricity usage
• And more

How do you get the app on your phone?

You can get the Green Mountain Energy mobile app by going to their website.

How does Green Mountain Energy work?

According to their website, here is how they operate:

“In traditional monopoly utility markets, Green Mountain partners with utilities who want to offer renewable energy products to their customers.

Outside of these areas, Green Mountain offers renewable energy certificates (RECs) and carbon offset products to help reduce the environmental impact of everyday activities like electricity use, driving and flying.”

Green Mountain Energy Locations in Texas:

AEP Texas

For residents living in Texas who get their electricity from the utility company AEP Texas

CenterPoint

For residents living in Texas who get their electricity from the utility company CenterPoint

Oncor

For residents living in Texas who get their electricity from the utility company Oncor

TNMP

For residents living in Texas who get their electricity from the utility company TNMP

Real Time Electricity Rates – Texas