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XOOM Energy is a Retail Electricity Provider (REP) serving deregulated areas across North America, including Texas. They offer residential, small-business, and large-commercial electricity plans.
In deregulated cities in Texas, XOOM Energy’s rates are influenced by ZIP code, season, utility delivery fees, and energy market conditions. Your usage level and plan structure can also impact what you pay each month. Always read the Electricity Facts Label (EFL) before enrolling to better understand what your electricity bill will look like.
Below are some of the electricity rates available in Power Wizard’s marketplace. Pop your ZIP code into our comparison tool to see what’s available in your area.
| Plan Name | ¢/kWh | Est. Bill | Term | Rating |
|---|---|---|---|---|
| APG&E - SimpleSaver 12 | 7.2¢ | $72.00 | 12 mos. | 4.8 |
| 4Change Energy - Maxx Saver Value 12 | 7.4¢ | $74.00 | 12 mos. | 4.9 |
| Frontier Utilities - Frontier Saver Plus 12 | 7.4¢ | $74.00 | 12 mos. | 4.8 |
| Express Energy - Flash Value 12 | 7.4¢ | $74.00 | 12 mos. | 4.7 |
| Gexa Energy - Gexa Eco Saver Plus 12 | 7.4¢ | $74.00 | 12 mos. | 5 |
| Companion Energy - Companion Savings + Benefits 12 | 7.4¢ | $74.00 | 12 mos. | 4.3 |
| Chariot Energy - GridPlus 15 | 7.5¢ | $75.00 | 15 mos. | 4.4 |
| Rhythm Energy - Rhythm Saver 14 | 7.9¢ | $79.30 | 14 mos. | 4.8 |
| Energy Texas - The Lone Saver 14 | 7.9¢ | $79.30 | 14 mos. | 4.7 |
| Octopus Energy - Octopus Lite 12 | 8.6¢ | $85.50 | 12 mos. | 4.1 |
XOOM Energy offers fixed-rate, variable-price, and renewable energy plans in Texas across various contract lengths.
This type of electricity plan offers a fixed energy charge, but the total bill/average price can still change due to TDU charges. XOOM Energy offers 12, 15, 18, 24, and 36-month contracts. Fixed-rate plans are ideal for most Texans because they’re more stable than many other options.
The energy charge on these plans may change monthly based on market conditions and other factors determined by XOOM Energy. Because of this, they are usually best for short-term power needs, such as realtors or builders who need electricity for home showings.
Renewable energy plans are typically supported by Renewable Energy Certificates (RECs), which, in simple terms, help verify that electricity was generated from qualifying renewable sources (like wind or solar) and added to the grid. With these plans, XOOM Energy generally purchases and retires RECs on your behalf based on the plan’s advertised renewable percentage (for example, a 50% renewable plan would retire RECs for 50% of your electricity usage, while a 100% renewable plan would retire RECs to match 100% of your usage). Always review the plan’s Electricity Facts Label (EFL) to confirm the renewable content and contract terms.
XOOM Energy is a REP headquartered in Princeton, New Jersey. It offers electricity services to multiple states, including deregulated towns in Texas. It has fixed-rate, variable-price (rate), and renewable electricity plans for residential, small business, and commercial customers. XOOM Energy also offers:
As an REP, XOOM Energy sells electricity plans, sets rates, and handles billing. If you live in a deregulated city, this is one of the companies you can choose to buy electricity from.
However, XOOM Energy isn’t the only company that plays a part in your electricity service. Your Transmission and Distribution Utility (TDU) owns and maintains the delivery infrastructure; the Electric Reliability Council of Texas (ERCOT) operates the grid and is responsible for getting electricity safely and reliably to your home. Your TDU cannot be chosen because it is assigned by location.
It’s important to note that your electricity bill will include regulated delivery charges (TDU or TDSP fees) from your TDU. These are applied to all bills within its service area, regardless of REP.
| Role | Organization | Responsibility | Customer Action |
|---|---|---|---|
| Retail Electric Provider (REP) | XOOM Energy | Creates electricity plans, sets contract terms, manages billing, and provides customer service | Compare plans, read the EFL, enroll, manage, or switch your plan |
| Transmission & Distribution Utility (TDU) | Oncor, CenterPoint Energy, AEP Texas North, AEP Texas Central, TNMP | Delivers electricity, maintains power lines, reads meters, and restores outages | Contact for power outages, downed lines, and restoration updates |
| Grid Operator | Electric Reliability Council of Texas (ERCOT) | Manages grid reliability and balances electricity supply and demand across the ERCOT region (most of Texas) | Not a billing contact, use REP or TDU for service issues |
Texas customer reviews of XOOM Energy tend to be mixed. Customers frequently raise concerns about billing clarity, pricing expectations, and contract terms, while others note competitive rates and satisfactory customer service.
Power Wizard has also reviewed and rated XOOM Energy to help Texans make the best electricity decision for their household.
| Overall PowerWizard Score | Rating Scale (1-5) |
|---|---|
| Overall Score | |
| Customer Service |  1 |
| Online Accessibility |  5 |
| Plan Options | 2.34 |
Want to know how XOOM Energy compares to other top Texas REPs before signing up? Check out the table below.
| Feature | Xoom Energy | 4Change Energy | Atlantex Power |
|---|---|---|---|
| Overall Rating | 2.78 | 4.92 | 3.78 |
| Plan Types | Fixed-rate, variable-price, and green energy | Fixed-rate, bill credit, perk-based | Fixed-rate, green energy, bill credit, time-of-use |
| Top 12-Month Plan | SureLock 12 Unbundled | Maxx Saver Select 12 | Luminous 12 |
| Best Feature | XOOM Xtras loyalty rewards program and Freedom2Connect program that pays up to $150 in ETFs for new customers | Great referral program, 60-day satisfaction guarantee, and donates to Texas charities | Straightforward, easy-to-understand plans and a 90-day satisfaction guarantee |
XOOM Energy also sells business electricity for small businesses and large commercial customers. Interested businesses can contact XOOM directly for plans tailored to their needs.
Need help securing the right electricity plan for your operations? Visit Power Wizard’s Business Electricity page and fill out the form to speak with an energy expert.
XOOM Energy serves most deregulated cities in Texas. To confirm availability in your area, enter your ZIP code into Power Wizard’s plan comparison tool.
Still unsure whether XOOM Energy is right for your Texas household? If any of the following match your situation, you may want to consider them.
To explore more Texas REPs in your area, enter your ZIP code into Power Wizard’s plan comparison tool now!
You can contact XOOM Energy Monday through Friday from 7 am to 10 pm CT and Saturdays from 9 am to 7 pm CT by calling 833-355-9666. You can also speak to a representative via chat Monday through Friday from 7:30 am to 4:30 pm CT.
Yes, XOOM Energy charges an ETF if you cancel or switch plans before your contract ends. The ETFs range from $150 to $395, depending on the contract length. These ETFs apply to fixed-term plans, but there are common rule-based exceptions, including switching near the end of the term (the last 14 days) or if you are moving.
No, XOOM Energy does not offer a satisfaction guarantee.
Yes, XOOM Energy runs a credit check for new customers. However, this is typically a soft credit check, which does not impact your credit score.
No, XOOM Energy does not have a referral program. However, customers can earn points, redeem them for gift cards or merchandise, or donate them to the charity Me to We through its XOOM Xtras loyalty rewards program.
Yes, XOOM Energy has electricity plans for small and large businesses in Texas. Businesses must contact XOOM for details.
