TXU Energy and Champion Energy are among the most trusted retail electricity providers (REPs) in deregulated areas of Texas. They’re both known for competitive rates and reliable service, but their plans, pricing structures, and customer features are very different. Let’s take a look at what each REP offers and what to consider before signing up.
Power Wizard’s Energy experts have put together a quick side-by-side comparison of TXU Energy and Champion Energy to help guide your decision.
| Feature | TXU Energy | Champion Energy | Verdict / Notes |
|---|---|---|---|
| Overall Rating | 4.92 / 5 | 4.28 / 5 | TXU Energy leads in overall satisfaction |
| Plan Variety | Fixed, Time-of-Use, Solar Buyback, EV, Bill Credit, Variable, Business | Fixed, Green, TOU, EV Charging, Business | TXU offers broader consumer options |
| Customer Service | 24/7 availability | 24/7 availability | Both well-rated |
| Green Energy Options | GreenUp add-on (100% renewable) | 100% wind plan (24-mo term) | Champion is stronger for fully renewable energy |
| Business Plans | Yes – custom plans | Yes – tailored fixed, block, hybrid pricing | Comparable B2B support |
| Best For | Homeowners wanting predictability & 24/7 help | Customers preferring simple, transparent billing | Depends on preferences |
TXU Energy has deep Texas roots that trace back to 1882 through the original Dallas Electric Company. Founded in its current form in 2002, it is now the state’s largest retail electricity provider, serving more than 1.7 million customers across deregulated areas. With over a century of experience behind its name, TXU has built a reputation for customer centric and forward-thinking energy solutions.
TXU Energy offers one of the widest selections of plans in Texas. Customers can choose from:
TXU Energy prioritizes convenience and transparency. Customers can access 24/7 support through phone or live chat, track energy use with an easy-to-navigate mobile app, and take advantage of a 60-day satisfaction guarantee (new residential customers only).
TXU Energy goes beyond electricity service with features that help customers save and stay protected, including:
Champion Energy is known for putting customers first. The company earns high ratings for transparent billing, clear communication, and plans with no hidden fees (no base charge or minimum usage penalties). Customers can access weekly usage reports, manage accounts through a user-friendly mobile app, and rely on responsive, 24/7 service that’s rated 4.5/5 by Power Wizard.
Champion Energy offers a variety of plans designed to fit different needs and lifestyles:
Champion Energy does not offer a satisfaction guarantee period.
TXU Energy and Champion Energy each offer plans designed to fit different lifestyles, budgets, and energy goals. From fixed-rate stability to renewable energy options and flexible time-of-use plans, the differences come down to how each company structures its features and rewards. The table below breaks down their main plan types to help you see which provider offers the best fit for your household.
| Plan Type | Best for TXU Energy | Best for Champion Energy | Key Takeaway |
|---|---|---|---|
| Fixed-Rate | Long-term stability + plan variety | Simple billing + senior discounts | Choose TXU for plan diversity, Champion for simplicity |
| Time-of-Use | Multiple Free Night/Season options | Free Weekend plan | Match your lifestyle to off-peak windows |
| Solar Buyback / Green Energy | “GreenUp” add-on & Solar Buyback | 100% wind plan | TXU offers green energy options on all plans; Champion offers solar buyback on most plans |
| Bill Credit | Saver’s Choice and Solar Saver plans | Not offered | TXU rewards high-usage customers |
| Variable Rate / Flexible | Flex Forward (no ETF) | Not offered | TXU is better for short-term flexibility |
| Business Plans | Custom plans | Block, index, and hybrid plans | Both strong – depends on service model preferences |
Always read each plan’s Electricity Facts Label (EFL) before enrolling. This shows all the important details of the electricity plan, including rate structures.
Want to compare more electricity providers? Enter your ZIP code into Power Wizard’s smart comparison tool to instantly view the REPs in your area and find the one that meets your energy needs.
Electricity rates in Texas vary by ZIP code, usage level, plan type, and more, so neither provider is always cheaper. TXU Energy offers a wider variety of plans, while Champion Energy is often recognized for its transparent pricing and straightforward billing. The best value depends on your specific energy habits and location.
Champion Energy stands out for its 100% wind-powered plans that make renewable energy participation simple. They also offer indexed solar buyback on most plans. TXU Energy supports sustainability through its GreenUp option, which allows you to upgrade any plan to 100% renewable energy without changing your contract. Which REP offers the “best” green energy plans depends on your needs and preferences.
Yes. TXU Energy offers Free Nights plans that reward off-peak usage. Champion Energy’s Free Weekend plan gives customers free electricity from Friday at midnight through Sunday night.
Both companies are known for strong customer support, but they excel in different ways. TXU Energy offers 24/7 assistance by phone or chat, while Champion Energy earns high marks for transparent communication and consistently positive customer reviews.
Most fixed-rate plans from either provider include an early termination fee (ETF) if you cancel before the contract ends. Always review the Electricity Facts Label (EFL) for the specific fees and terms before signing up.
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