Power Wizard is an independent electricity marketplace offering clear and unbiased information. The companies featured do not influence our editorial process, even when we showcase their products. Check our editorial process and how we make money.
Brilliant Energy is no longer operating as a Retail Electric Provider (REP) in Texas.
Brilliant Energy was a Houston-based retail electric provider (REP) that launched in 2007.
Before leaving the Texas electricity market, the company served residential and commercial customers across deregulated areas of the state. Like other retail electric providers in Texas, Brilliant Energy purchased electricity through wholesale markets and sold electricity plans directly to consumers.
Brilliant Energy stood out for its involvement in local community and animal welfare efforts. The company supported animal shelters and nonprofit organizations through food drives, pet photo contests, and partnerships with groups such as the Spay-Neuter Assistance Program, Inc.
One of its more distinctive offerings was the Brilliant PetLovers Electricity Plan. Through that program, a portion of the proceeds were donated to local animal shelters at no extra cost to participating customers.
Brilliant Energy also ran customer referral programs and seasonal promotions that rewarded customers while supporting community engagement initiatives.
Brilliant Energy no longer offered electricity plans in Texas.
Below is a list of active retail electric providers currently available through the Power Wizard site.
| Plan Name | ¢/kWh | Est. Bill | Term | Rating |
|---|---|---|---|---|
| Express Energy - Flash Value 12 | 7.2¢ | $72.00 | 12 mos. | 4.7 |
| 4Change Energy - Maxx Saver Value 12 | 7.2¢ | $72.00 | 12 mos. | 4.9 |
| APG&E - SimpleSaver 12 | 7.3¢ | $73.00 | 12 mos. | 4.8 |
| Companion Energy - Companion Savings + Benefits 12 | 7.3¢ | $73.00 | 12 mos. | 4.3 |
| Frontier Utilities - Frontier Saver Plus 12 | 7.3¢ | $73.00 | 12 mos. | 4.8 |
| Gexa Energy - Gexa Eco Saver Plus 12 | 7.3¢ | $73.00 | 12 mos. | 5 |
| Energy Texas - The Lone Saver Plus 12 | 7.4¢ | $73.70 | 12 mos. | 4.7 |
| Rhythm Energy - Rhythm Max Saver 12 | 7.4¢ | $73.70 | 12 mos. | 4.8 |
| Chariot Energy - GridPlus 13 | 7.5¢ | $75.00 | 13 mos. | 4.4 |
| Octopus Energy - Octopus Lite 12 | 8.8¢ | $88.20 | 12 mos. | 4.1 |
Reading customer reviews was one way consumers evaluated electricity providers before choosing a plan. While reviews often reflected either very positive or very negative experiences, they could still provide useful insight into customer service, billing practices, and overall satisfaction.
Before Brilliant Energy left the Texas market, customers could find reviews and ratings through sources such as:
Consumers researching the company’s history may still find archived reviews, ratings, and complaints on those platforms.
Brilliant Energy primarily offered fixed-rate electricity plans for residential customers.
Customers could choose from contract terms that included:
Pricing varied depending on the length of the contract.
Customers who canceled service before the end of their agreement could have been charged a $200 early termination fee (ETF).
If a customer did not renew their contract when it expired, the account was automatically transferred to a month-to-month variable-rate plan.
Brilliant Energy offered several programs designed to help customers manage their electricity bills.
Brilliant Energy also provided electricity service for commercial customers throughout Texas. Although detailed information about its business plans was limited, the company offered commercial electricity solutions tailored to the needs of individual businesses.
When comparing business electricity plans, companies were generally encouraged to consider factors such as:
While Brilliant Energy was operating, customers could contact the company by phone, email, fax, or through its online account portal.
Customer service representatives assisted with:
Customers could also access account information and manage certain services online.
For power outages, customers were directed to contact their local Transmission and Distribution Utility (TDU). Emergency situations were referred to 911.
