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Power of Texas Texas: About, Rates, Locations, Customer Service, and More

If you’re interested in learning more about electricity providers like Power of Texas, you’re probably shopping around for electricity. 

You may have already run into what has overwhelmed so many others before you. There are hundreds of possible electricity providers, each with its own plans, deals, and gimmicks.

Don’t Get Taken To The Cleaners!

With our service, you never have to worry about finding an affordable plan again. Let us cut through the industry noise and find you a great rate.

 

This guide will tell you everything you need to know, specifically if Power of Texas is going to be the best electricity company for your energy needs.

What is Power of Texas?

Power of Texas is one of the many REPs (Retail Electric Providers) located in the state of Texas.

While many REPs are located in Houston, Power of Texas is located in Dallas, Texas.

You know that there are dozens of REPs in the state of Texas, but why?

The Texas electricity market was deregulated back in 2002. This means that companies can sell their electricity plans to customers in areas that they service. Power of Texas is one of these electricity companies that is competing for your business around the state of Texas.

What Makes Power of Texas Different From All The Other REPs?

Power of Texas is different from other REPs in a few ways:

1. They have both fixed-rate and variable-rate plans
2. Power of Texas offers a “Quick Pay” option on their website
3. They are committed to missions that are making Texas a “greener” state
4. Offer perks like discounts through their hotel booking system

Power of Texas service areas, plans, and even Terms of Service are going to be slightly different from the other REPs in your area. Read on to find out the specifics.

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How To Switch Electric Companies In Texas?

There are a few reasons why you may need to change things about your electricity service in Texas:

• You are a current customer of Power of Texas, and you want a new REP
• You don’t like the REP that you are with and are considering switching to Power of Texas
• You are moving from a different area, and Power of Texas is available at your address
• Etc.

Consider this:

Tina already has a REP that she is not happy with.

Her coworker told her about Power of Texas and how her bill is much lower now than before with a different company.

So, Tina is considering switching to Power of Texas but doesn’t know how to make the change.

Many people think that switching REPs is complicated. However, it doesn’t have to be.

The truth of the matter is that there is a hard way and an easy way.

The “Good Luck, I Will See You In Two Weeks” Way

You can manually do the research to figure out which REP you would like to switch to, but there are a few factors to consider.

• What is your current bill average?
• What type of plan are you on now?
• What do you not like about this plan or REP
• Which of the 160 REPs service your area
• Which of their plans fits your energy needs better?

Unfortunately, there are so many variables to consider that manually researching the new options will be extremely time-consuming.

The “5 Minute But Get The Best Result” Way

Many things are becoming automated in our lives:

• Your microwave might have a sending button now to take the guesswork out of cooking a sweet potato
• Your car can tell you if someone is in your blind spot if you can’t see them
• Websites like Expedia will compare all the hotels available on the dates you want to get you the best deal for your criteria.

And now, Power Wizard can use their unbiased algorithm to give you the best REP and electricity plan that will fit your energy needs.

All you have to do is put a few relevant pieces of information into our Shopping Tool, and we will compare all the REPs and deals available to show you the overall best option for you.

Let’s look back at Tina’s situation.

She was excited about the possibility of a lower bill like her coworker. So she switched to Power of Texas, and BAM – she was hit with a bill much higher than with her previous REP.

Unfortunately, she didn’t take all the factors into consideration before making the switch.

• Tina has a family of 5, and her husband works from home
• Her coworker is single and only lives with her two dogs
• Tina didn’t take into account that her home was much older than her coworker’s and not as efficient

The plan type that Tina’s family had before was higher because she has a bigger family, but it fit her needs better.

Make sure that you can make a very informed decision before choosing an REP.

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How To Find The Best Electricity Plan In Texas

Most people set out to find the best electricity plan for their family.

You are probably trying to look for the cheapest options — without sacrificing the quality of the product or customer service.

But, what is going to vary is what “best” means for each person.

Just like the situation above with Tina, “best” for her was very different from “best” for her friend. And it ended up costing her extra money.

Don’t Overpay By Following Considering These 4 Critical Tips

If you are searching for an electricity plan manually, there are a few tips for how to avoid overpaying:

• Tip 1: Understand how much electricity you use per month: Every family is going to have a different average based on their own circumstances. Finding the amount that you use every month is critical to understanding what plan option will be the best for you.
• Tip 2: Find out the age of your home: Newer homes are more energy-efficient than older ones in most cases. But where does your home stand on the chart? In addition to the age, if you have insulation, energy-efficient windows, or solar panels, your electricity price will vary for those families that don’t have any of those options.
• Tip 3: Find out the square footage of your home: Larger homes take more electricity. So, your home’s size will have an impact on what plans will cause you to overpay on your energy bill.
• Tip 4: Don’t just look for the lowest price per kWh: The cheapest per kWh rate may actually cause you to incur a higher bill based on other factors like hidden fees, plans rules, and cancellation policies.

This is a hard decision. An Energy bill is something that most people will receive every month that they live in a home or apartment, and some plans have long contracts.

It can be a complicated choice, but there is an easy way to find out which plan will be the best for you by taking into consideration all of the individualized factors for your family.

Here at Power Wizard, we have a 100% unbiased algorithm that can help pinpoint which single electricity plan is the best for you. The best part is that you can find that answer in under 5 minutes.

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Power of Texas Rates

Power of Texas’s rates and plans are in constant fluctuation based on the current market. In fact, the rates can change up to every 15 minutes in some cases.

The rate for a plan offering a month-to-month contract might not (and probably won’t) be the same in the future.

You can, of course, go directly to Power of Texas’s website to purchase electricity. But, that may cause you to be overspending significantly on your electricity.

So, why is that?

Power of Texas is trying to sell you plans from Power of Texas.

Power of Texas’ website doesn’t consider the individualized factors that are unique to your situation. They might not take into account factors like:

• Your family’s usage history
• Your home’s size and age
• What type of plan fits your future life goals

Buying from Power of Texas could have other issues as well:

There are 160+ REPs in Texas currently. Each of those REPs can have dozens of plans.

So, of all those hundreds of plan options, how do you know that Power of Texas is the best plan for you?

That answer is simple. You don’t.

It is possible that you won the golden ticket and picked the best plan out of hundreds, but let’s be honest – the odds aren’t in your favor.

How can you find out if there is an REP that has a plan that would be better for your electricity needs?

The answer is Power Wizard’s Shopping Tool.

We work for you, not for any individual REP. This allows us to give you an unbiased answer that will show you the plan that will make sure that you will not be overpaying for electricity in your area.

We are able to electronically scan through all the plans in your zip code, not just the plans from Power of Texas, and present you with the best option.

Power of Texas Reviews

With so many REP options available in most cities around Texas, why settle for one with poor customer service?

Make sure that you read through the reviews for the electricity company that you are considering. You want to ensure that the REP has a good number of positive reviews.

Why is this even important?

Just like with an Amazon purchase, you want to make sure that current customers are having a good experience with the service and products. This can tell you a lot about a company.

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One thing to consider about reviews, though, is that there are only two main reasons why people leave reviews:

• The first reason is that they are very happy.
• The second reason is that they are very, very upset.

Think about the reason that you leave reviews. Do you normally leave reviews if you just have neutral experiences? Most people don’t.

Consider the Allen family, who is very unhappy with their current provider:

They received their bill from their provider and noticed extra charges on their account.

Mr. Allen tried to call their provider on three different occasions and was routed through a number of phone menus… never able to reach an actual person that could help.

He was just mildly annoyed about it until, on Saturday, their electricity was shut off, and no one was available to answer his call until Monday. Yikes.

Would Mr. Allen leave a bad review? Probably.

From the bad reviews, we have no way of knowing if this was a one-time mistake or if it is a true representation of their service. It might be, or it might not.

While reviews can be helpful in understanding the overall feeling of a company, make sure that you consider the bias that can go into writing a review. It could be a very valid issue, or it could be a biased one.

Read between the lines.

Some companies will even ask customers to leave an online review within a certain number of days from switching to their REP. In this case, some of those reviews may not be a perfect representation of what working with the company is like long-term.

Here are some examples of places you can find links to read Power of Texas’s reviews and ratings:

• Yelp
• Better Business Bureau
• PUC

Power of Texas Plans

Maybe you have heard great things about Power of Texas but are still thinking to yourself, “What is the absolute best plan that Power of Texas offers?”

Luckily, Power of Texas has a number of plans to choose from.

Having multiple options for plans allows customers to try and find one that fits their energy needs the best.

The plan types will cater to certain types of families.

Plan Examples Available from Power of Texas:

• Power of Texas 12: Fixed Rate for 12 months
• Power of Texas 18: Fixed Rate for 18 months
• Power of Texas 24: Fixed Rate for 24 months
• Power of Texas Monthly: Variable Rate month-to-month plan

So, which plan is considered the best? There isn’t a simple answer.

It will depend on multiple factors:

• Where your home is located
• How much electricity you have used in the past
• Size of home
• Etc.

On top of all the other factors — the rates for each plan are always fluctuating and changing.

Power of Texas Business Plans

Power of Texas doesn’t have any Business Plans advertised on their website, but you can call them to inquire further.

You can also put your zip code into Power’s Wizard’s Shopping Tool to find the best business plan for your area.

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Power of Texas Customer Service

One thing that sets Power of Texas apart from other REPs is that they pride themselves in being available to help their customers.

They have multiple ways that customers can contact them:

• You can use snail mail by sending letters to:
  • P.O.Box 734011, Dallas, TX 75373
  • Or P.O Box 52010, Houston, TX 77052
• Email Power of Texas at: customercare@poweroftexas.com
• Call them toll-free 888.500.8348

There is also an “Ask a Question” form on their website.

If you are trying to get a hold of Power of Texas, make sure to call within their contact center hours of operation:

• Monday – Friday 8:00 am – 7:00 pm CST
• Saturday 10:00 am – 2:00 pm CST.

In addition, there are a number of holiday closings of their contact center, so check their website if you are trying to get a hold of someone from Power of Texas and are unsuccessful.

If you are already a Power of Texas customer and you have a power outage, you will want to contact the utility directly.

• CenterPoint (CNP): 800.332.7143
• Texas New Mexico Power (TNMP): 888.866.7456
• AEP Central & North: 877.373.4858
• Oncor (ONC): 888.313.4747

Pay Bill – Power of Texas

Power of Texas has many ways that you can pay your bill.

• You can use snail mail by sending your payments to:
  • P.O.Box 734011, Dallas TX 75373
• There is also a “Quick Pay” option on Power of Texas’ website
  • Make sure to have your bill handy to be able to fill out the needed information for this option

Locations for Power of Texas

Power of Texas is a large REP and is available in many of the big cities across the state of Texas. Read on for some examples of where they are located and things to consider about each location.

Dallas

Dallas, Texas, is a city that Power of Texas services.

There are multiple plan options available, including both fixed and variable rates.

Some rate examples:

• Power of Texas 12: 10.3¢ per 2000 kWh
• Power of Texas 18: 10.8¢ per 2000 kWh
• Power of Texas 24: 10.3¢ per 2000 kWh
• Power of Texas Monthly: 15.3¢ per 2000 kWh

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Houston

Houston, Texas, is another city that Power of Texas services.

The Garis family is moving to Houston, and after some research, they found that Power of Texas services their new home.

While the rates look great compared to other REPs in the area, is this the best electricity company for them?

Let’s look at some facts.

They just moved to the area but may need to move again in less than 12 months. The rate for the fixed-rate plan is great, but there is a $150 early termination penalty for breaking the contract.

They are going to need to do the math between a company with a higher per kWh rate and Power of Texas’ rate, but include the penalty if they need to move before the end of the contract.

A little overwhelmed? Honestly — it is for most people.

There are many variables to consider, and this is where Power Wizard can help in removing the guesswork.

Fort Worth

Fort Worth has many similar rates and plan options to Dallas.

Linda lives in Fort Worth and is considering changing from her current electricity company. Her friend from work told her about Power of Texas.

Her current company has a minimum amount of kWh’s that she needs to use in order to get a discount. Unfortunately, both she and her husband travel for work often, so she hasn’t hit the minimum to get the discounted rate.

Is Power of Texas going to be a better option for her?

It might be, or it might not be.

The good news is that instead of spending hours researching the answer to that question, she could find the answer within 5 minutes with Power Wizard’s Shopping Tool.