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Express Energy Plans: Compare Rates, Reviews & Affordable Options in Texas

Explore Express Energy electricity plans designed for budget-conscious Texans seeking simple, no-frills energy solutions.

Written by Christine Orlando | Reviewed By Alfred Poindexter
Last updated July 4, 2025

Enter your ZIP code to see plans in your area

Express Energy is a Dallas-based retail electricity provider known for offering some of the lowest fixed-rate plans in the market. They focus on no-frills service and straightforward pricing, making them a popular choice for budget-conscious households. Express Energy also offers comprehensive online tools to make managing your electricity easier

Est. Year

2017

Service Areas

Most deregulated areas of Texas, including Houston, Dallas, Corpus Christi, Laredo, and Odessa

Plan Types

Fixed-rate, bill credit, green energy

Customer Service Hours

Monday-Friday: 9 AM–6 PM CT

About Express Energy: History, Ownership & Plan Philosophy

Express Energy entered the Texas electricity market with a clear mission: deliver affordable, no-nonsense power plans through a fully digital experience. It is a subsidiary of Vistra Energy that has forgone paper billing and in-person customer service to reduce overhead and pass savings directly to customers. Their motto, “No Frills. Low Bills,” reflects this commitment to simplicity and cost-effectiveness.

Express Energy specializes in fixed-rate electricity plans, offering contract terms ranging from 12 to 36 months. Some of their offerings include:

  • Plans with options to upgrade to 100% renewable energy.
  • 60-day satisfaction guarantee for new customers, allowing them to cancel without penalty if they’re not satisfied.
  • A referral rewards program that gives customers bill credits when friends or family sign up.

With competitive rates and a focus on straightforward service, Express Energy appeals to Texans seeking cheap electricity.

Express Energy Reviews: Support & Online Experience Breakdown

Customer reviews of Express Energy in Texas highlight a mix of experiences. Many customers appreciate the company’s low fixed rates and straightforward pricing, with some noting significant monthly savings and transparent billing practices. However, others express concerns about billing issues and challenges with customer service responsiveness.

When Power Wizard reviews retail electricity providers (REPs), we focus on what matters most: customer service, accessibility, and plan variety.

Overall PowerWizard Score Rating Scale (1-5)
Overall Score 4.67
Customer Service 4
Online Accessibility 5
Plan Options 5

Electricity Plans Offered by Express Energy

Every Texas household is different, and Express Energy’s electricity plans are built to meet diverse energy needs. They offer fixed-rate, bill credit, and green ene

Fixed-Rate Plans

Fixed-rate plans lock in your electricity rate for the entire contract term, helping you avoid seasonal price hikes or market fluctuations. You’ll pay the same rate per kilowatt-hour no matter how much energy you use.

Pros:

  • Predictable monthly rates make budgeting easier
  • Available in a range of term lengths, including 12, 24, and 36 months

Cons:

  • Early termination fees if you cancel before the contract ends (except with 60-day satisfaction guarantee for new customers)
  • Less flexibility for households with varying monthly energy usage

Bill Credit Plans

These fixed-rate plans offer bill credits if your monthly usage falls within a specific range. For example, many of Express Energy’s electricity plans offer a $100 bill credit when your usage reaches at least 1,000 kWh monthly.

Pros:

  • Potential for significant savings if you consistently hit the target usage
  • Still includes a fixed energy rate

Cons:

  • No credit if you go over or under the usage range
  • It can be tricky to manage if your usage fluctuates

Green Energy Plans

Express Energy offers green plan options powered by 100% renewable energy. These plans are designed for customers who want to reduce their carbon footprint without giving up the benefits of a fixed-rate contract. Just look for the “green” upgrade option when you select a plan.

Pros:

  • Supports cleaner, renewable energy sources
  • Often competitive rate

Cons:

  • May not include the lowest-rate plan options
  • Limited availability depending on plan and ZIP cod

Express Energy Compared to Top Texas Providers: Rates & Features

Unsure how Express Energy stacks up to other local REPs? Power Wizard’s energy experts have compared some of the most popular providers below to help you make an informed decision.

Feature Express Energy Reliant Energy Payless Power
Overall Rating 4.67 4.92 3.39
Plan Types Fixed, bill credit, green energy Fixed, time-of-use, green energy, solar buyback, EV, variable-rate Fixed and prepaid
Top 12-month Plan Flash 12 Basic Power 12 12-month Prepaid
Best Feature Low rates, no frills Tailored plans No credit check, no deposit

Express Energy Service Areas in Texas

Express Energy serves most Transmission and Distribution Utilities (TDUs) in deregulated areas of Texas, including:

  • Oncor Electric Delivery: This covers cities in North Texas like Dallas, Fort Worth, Plano, Arlington, Waco, and Odessa.
  • CenterPoint Energy: This covers the Greater Houston area, including Houston, Pasadena, Baytown, and Sugar Land.
  • AEP Texas Central: This covers cities in South Texas, like Corpus Christi, Laredo, and McAllen
  • AEP Texas North: This covers West and Northwest Texas, including Abilene, San Angelo, and Alpine.
  • Texas-New Mexico Power (TNMP): This includes cities like Lewisville, Alvin, Texas City, and Dickinson.
To determine whether Express Energy is available in your area, enter your ZIP code into Power Wizard’s comparison tool!

Should You Choose Express Energy?

Not every electricity provider is the right fit for every home. If any of the following sound like you, Express Energy might be worth exploring further:

  • You’re looking for one of the lowest fixed rates on the market
  • You’re comfortable managing your account online
  • You have consistent energy usage that works well with bill credit plans
  • You’re looking for a 60-day satisfaction guarantee

Pro Tip

Switching electricity providers before the end of your contract may incur early termination fees (ETFs). If you’re moving, these may be waived. Always check your current plan’s Electricity Facts Label (EFL) to see whether any fees apply to your situation.

Express Energy FAQs


You can contact Express Energy’s customer service Monday through Friday from 9 am to 6 pm CT at (844) 361-2080. You can email them at service@MyExpressEnergy.com or log into your online account to access 24/7 self-service options.


Yes, Express Energy charges an early termination fee (ETF) if you cancel your contract before it ends.
The fee is typically $20 per month remaining on your contract. For example, canceling a 12-month plan after 6 months would result in a $120 fee. However, the fee may be waived if you are moving. Always check your plan’s EFL to see what fees apply.


Yes, Express Energy performs a soft credit check to evaluate your utility payment history when you sign up.
This check won’t impact your credit score, but if your history shows late payments or other issues, you may be required to pay a deposit.


Yes, Express Energy offers plans powered by 100% renewable energy, like Texas wind and solar. These green plans are available as upgrades to their standard fixed-rate offerings.


Express Energy may require a deposit if your credit score falls below a certain threshold. While they don’t specify the minimum requirement on their website, most Texas REPs look for a credit score of 600 or above.


Express Energy offers fixed-rate contracts in 12, 24, and 36-month terms. Your monthly energy rates will not change throughout the length of your contract.


You can pay your Express Energy bill through your online account, their mobile app, or by calling customer service at (844) 361-2080. You can also pay cash in person at certain locations. For added convenience, customers can set up autopay.

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