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My Quest Energy Texas: About, Rates, Locations, Customer Service, And More

Do you get a kick out of causing yourself pain? 

Would you put pebbles in your shoes just so that they wouldn’t be too comfortable?

Probably not. 

Then Why Make Finding Electricity A Pain?

Take the easy way out. Use Power Wizard’s unbiased service to instantly compare hundreds of available rates and providers, including My Quest Energy, so that you can find the best plan fast! 

What are you waiting for? 

Get Started Today!

You are looking for ways to save money. You’re beginning to wonder if switching electric companies can save you money.

Maybe. Maybe not.

You want to know if there is a cheaper option for electricity. So, you begin researching electric companies that service your area.

In your research, you come across My Quest Energy.

A couple of questions you may be asking are:

• What is My Quest Energy?
• Will switching to My Quest Energy save money?
• Is My Quest Energy the best electric company in Texas?
• How do you switch electric companies in Texas?

To discover the answers to these questions and everything else you need to know about My Quest Energy, continue reading.

 

What Is My Quest Energy?

My Quest Energy is a Retail Electric Provider (REP) providing electricity to many cities throughout Texas for nearly 30 years.

What is a Retail Electric Provider?

They purchase electricity from power generators (power plants) and then turn around and sell the electricity to you, the consumer.

What Makes My Quest Energy Different Than All The Other REPs?

My Quest Energy provides electricity for residential and commercial customers. They advertise a full assortment of electric services and state they have no financial stake in any power plants.

Why does this matter?

If your electric company is owned by a power plant they may be more vested in what is best for the power plant and their bottom line (rising electric rates for example).

As a consumer of energy, you want your power company to make You and your Bottom Line a priority.

One thing to note: My Quest Energy is a different electric provider than Quest Energy Solutions. Be sure when you are searching for information to choose the correct company name.

How To Switch Electric Companies In Texas?

We mentioned choosing an electricity company above, but why do you have a choice?

Deregulated electricity.

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If you have lived in other states or other parts of Texas in which deregulation is not available this can be a new and confusing concept.

But don’t worry, we will break it down for you.

Texas is one of the largest consumers of electricity in the United States. Consuming large amounts of energy equals large electric bills.

One way to combat the huge electric bills Texans faced was to open up the energy market to other Retail Electric Providers. This allowed for competition and competition allowed for (presumably) lower energy bills for residents.

Texas created an open energy market in 2002 with the passing of the Texas Senate Bill 7.

Since 2002 nearly 85% of Texas residents have been given the choice of who they want for their energy provider.

Some Texas cities which allow for deregulated electricity include:

• Dallas
• Corpus Christi
• Galveston
• Houston

Now that you know why you have the opportunity to choose electric companies, let’s talk about how to switch electric companies in Texas.

Texas has over 160 Retail Electric Providers and nearly 2,000 individual plans.

With so many options how can you know if My Quest Energy is the right REP for you?

If you decide to search for an electricity plan on your own (the hard way) be prepared for the difficult and time-consuming process of manually searching for a REP that services your area.

Let The Search Begin:

The steps you’ll need to go through in order to manually search for a REP include:

1. Comb the internet for electric companies near you.
2. Analyze the results list. Depending on your location, your results list may be anywhere from 4 or 5 companies to 20-30 companies.
3. Scrutinize each plan for each REP. Every plan is different, with different electricity rates per kilowatt-hour (kWh), different perks and discounts, and additional benefits.
4. Examine the data. You will have to create a spreadsheet of every single available electricity plan that services your zip code and include every plan, perk, and option.
5. Then you must attempt to read through each contract and the terms of service for every single REP in your area. Hope you brushed up on your legalese.

This is a horrendous option. Do you really want to spend HOURS, possibly even days, searching through websites, energy plans, and data with no guarantee that you will find the cheapest electricity plan for you?

But there is good news:

You can still save money and time by letting Power Wizard do all the work for you.

Power Wizard’s unbiased algorithm examines all factors when determining the best electricity plan for your unique energy needs.

Wait, you want the cheapest electricity plan, why does Power Wizard look for the best electricity plan?

Keep reading… the cheapest electricity plan may not always be the best electricity plan for you.

How To Find The Best Electricity Plan In Texas

You want to save money on electricity. You’re wondering if switching to a My Quest Energy plan will save you money.

You don’t really care about the best electricity plan, you want the cheapest plan. You don’t want to overpay for electricity.

But electricity plans are highly individualized —just like you.

Think about it, maybe you like a steak cooked rare — slapped on the grill just to get those nice grill marks. However, your best friend might prefer their steak well-done —burnt and chard.

You should view electricity plans in the same way. What you want and need is going to be completely different than what your neighbor, co-worker, family, or friend wants and needs.

In order to find the best electricity plan for your unique needs you must consider the following factors:

• Residential or Commercial usage
• Amount of energy usage
• Size of your home
• Age of your home
• Your zip code
• Type of energy plan you want

But you are not done yet.

After you have examined your energy usage, size, age, and location of your home along with the type of plan you want, there is still more to consider:

• Hidden fees
• Technical jargon in contracts
• And other stipulations surrounding electric plans

Analyzing all of this data is extremely difficult and does not guarantee you will find the best electricity plan for your unique energy needs.

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The difficulty of the decision-making process is amplified by the fact that you don’t truly understand all of your options and how they can save you money.

You begin to wonder if saving money on your electric bill is even possible.

Yes, it is possible, and the best part – You don’t need to be an energy expert to save money.

Power Wizard creates a unique energy profile for you based on all the factors above. We then use our proprietary technology to scan hundreds of available plans.

We consider details such as rate, hidden fees, and contract lengths to find the best plan for your home’s unique energy usage.

My Quest Energy Rates

Let’s talk about electricity rates in Texas because, after all, you want to find the best rate.

Electricity rates are determined by several factors:

• The price a REP purchased electricity
• Supply and demand
• Weather
• The availability of generation sources
• And more

Electricity rates change often, sometimes as frequently as every 15 minutes.

So, how are electricity rates calculated?

Electricity usage is measured in kWh. A kilowatt-hour (kWh) is a measurement of energy that is equivalent to 1,000 watts of power for a 1 hour time period. Your electric meter records the amount of electricity you use each month in kilowatt hours.

One kilowatt-hour = 1,000 watt-hours. If you turn on a 100-watt light bulb for 10 hours, the energy usage is calculated as 100 watts x 10 = 1,000 watts (or 1 kilowatt-hour).

If your current electricity rate is 11.0¢ per kWh, you will pay 11.0¢ for using a light bulb for 10 hours.

Now that you know how electricity is calculated, we can talk about electricity rates.

My Quest Energy only offers fixed-rate plans for customers who choose to enter into a contract. Once the initial contract expires customers are automatically rolled into a variable rate plan if they do not sign another contract before the original expiration date.

My Quest offers three plans with three different rates:

1. 12 Month Oncor Territory Rate9.7 ¢/kWh
2. 24 Month Oncor Territory Rate10.2 ¢/kWh
3. 13 Month Oncor Territory Rate10.0 ¢/kWh

The national average rate per kWh is 15.02¢. The average rate per kWh in Texas is 11.97¢.

My Quest Energy Plans

My Quest Energy plans include fixed-rate plans and variable rate plans, but what does that mean?

Fixed-Rate Plan

This plan locks in the price you pay per kilowatt-hour for a specific contracted term.

These rates are steady because the REP purchases energy on the market at an average price.

These plans prevent sticker shock – your rate is always the same so no surprises.

Variable Plans

These plans fluctuate based on the cost of wholesale electricity. This means rates vary depending on the current price of kWh, which can frequently change based on supply and demand.

Rates are cheaper when the cost of electricity is low, but can skyrocket as costs rise.

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My Quest Energy Reviews

“Opinions are like onions. They [are] spell[ed] similarly, usually have many layers, and tend to make people cry.” ― Caitlyn Paige

Everyone has an opinion about nearly everything, and most people are more than happy to share their opinions with others.

Business reviews are customers’ opinions based on their individual experiences. If you have a negative experience with a business, your review will be negative. If you have a positive experience it results in a positive review.

Historically, there are two types of people that usually leave reviews:

1. People who had an extremely negative experience with a company
2. People who had an extremely positive experience with a company

Neither of these reviews will give you an accurate picture of a business. Everyone, including businesses, has good days, and bad days.

However, you should be a bit concerned if you see a lot of negative reviews about billing issues or rate hikes.

To see what people are saying about My Quest Energy, check out their reviews in places such as:

• Google
• Yelp
• Better Business Bureau

My Quest Energy Business Plans

If you are a business owner you are most likely always looking for ways to reduce your expenditures.

But, did you know switching your electricity plan could save your business hundreds?

A business’s average monthly cost for energy is $2.00 per square foot of office or retail space. That means if your space is 1,000 sq ft your average electric bill is $2,000 a month. If you have a large space such as 25,000 sq ft your energy bills could reach up to $50,000 a month.

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That is a HUGE expense zapping away your profits.

My Quest Energy offers customized energy plans for your small or large business plans, but how do you know if their plans will provide the savings your business needs?

The magic of Power Wizard’s algorithm is not just reserved for residential customers. Our all-seeing technology can be applied to business too. It will find the best electricity plan for your business’s unique energy needs.

My Quest Energy Customer Service

If you are a current My Quest Energy customer or are interested in becoming a customer you will need to speak with someone at My Quest Energy.

You have several options to communicate with My Quest Energy’s Customer Service Department.

Their hours of operation are Monday-Friday 9:00 am-5:00 pm (CT).

You can reach them by phone toll-free at 877-299-1601 or 817-856-2530 if you are local to Dallas.

If you prefer to communicate online you can email My Quest Energy at Info@MyQuestEnergy.com or send them a message through their contact us page.

If you are experiencing an emergency contact your local utility company immediately:

• Oncor Electric Delivery Company: 888-313-4747
• CenterPoint Energy: 800-332-7143
• AEP Texas Central: 866-223-8508
• AEP Texas North: 866-223-8508
• Texas-New Mexico Power: 888-866-7456

My Quest Energy Pay Bill

My Quest Energy has several payment options available to make paying your electric bill quick and easy.

Automatic Credit Card Pay: Set automatic payments using a Visa or Master Card. Your card will automatically be charged the full amount of each electric bill on the payment due date. This option allows you to set payments and forget them. You never have to worry about missing a payment again.

Online Account Management: View and pay your bill online through your My Quest Energy account.

By Mail:

My Quest Energy
2711 Lyndon B Johnson Fwy, Ste 1030
Dallas, TX 75234

My Quest Energy also offers a few different payment options if you are experiencing financial hardships.

• Payment Extensions: This could extend your payment due date by no more than two weeks.
• Deferred Payment Plans: This allows customers to pay balances in installments.
• Average Billing Plan: This allows customers to manage electricity budgets by paying an average amount each month based on the account’s historic usage.

Locations for My Quest Energy

My Quest Energy works with five separate utility companies to provide electricity to customers throughout Texas.

With so many utility partners My Quest Energy services a large portion of the Lone Star State. We will take a look at a few cities in which My Quest Energy provides electricity.

Waco

Waco, Texas is home to Fixer Upper’s Chip and Joanna Gaines as well as Baylor University.

If Waco is your home too, you should shop around for available electricity plans in your area.

The average residential electricity rate in Waco is 10.14¢/kWh. My Quest Energy offers rates as low as 9.7¢/kWh.

Arlington

Arlington, Texas is part of the Fort Worth, Dallas, Arlington Metro area. It is also home to “America’s Team” the Dallas Cowboys.

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If your neighbors include AT&T Stadium you could be overpaying for electricity. You should shop around for the best electricity plan for your home or business.

The average residential electricity rate in Arlington is 10.98¢/kWh. My Quest Energy has a 13 month contracted plan for 10.0¢/kWh.

Galveston

Galveston, Texas located on the Texas Gulf Coast. It is home to the largest port in Texas and beautiful sandy beaches.

These beaches make Galveston one of America’s top summer tourist destinations.

Whether Galveston is your permanent home, home to your investment rental property, or your vacation home, you should be searching for the best electricity plan for your individualized energy needs.

The average residential electricity rate in Galveston 11.97¢/kWh. With My Quest Energy, you can get a 24 month contracted plan for 10.2¢/kWh

Now you might be tempted to switch to My Quest Energy, but switching without comparing all electricity plans in your area won’t result in the best electricity plan for you.

Power Wizard’s Shopping Tool can help you find the best electricity plan for your energy needs no matter what part of (deregulated) Texas you live in.

Real-Time Electricity Rates – Texas

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