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North American Power is no longer operating as a Retail Electric Provider (REP) in Texas.
North American Power was a Houston-based retail electric provider (REP) that offered electricity and natural gas services to residential and small business customers.
Before leaving the Texas electricity market, the company served customers in deregulated areas of the state and operated in several deregulated energy markets across the United States.
The company offered both electricity and natural gas products and marketed energy options for residential and commercial customers.
North American Power stood out in part because it operated across multiple deregulated energy markets.
Along with serving customers in Texas, the company offered electricity and natural gas services in several other states.
North American Power also promoted features such as:
The company used historical usage, weather patterns, and seasonal trends to estimate future electricity usage and billing amounts for customers.
North American Power no longer offers electricity plans in Texas.
Below is a list of active retail electric providers currently available through the Power Wizard marketplace.
| Plan Name | ¢/kWh | Est. Bill | Term | Rating |
|---|---|---|---|---|
| Frontier Utilities - Frontier Saver Plus 12 | 7.3¢ | $73.00 | 12 mos. | 4.8 |
| Gexa Energy - Gexa Eco Saver Plus 12 | 7.3¢ | $73.00 | 12 mos. | 5 |
| Express Energy - Flash Value 12 | 7.3¢ | $73.00 | 12 mos. | 4.7 |
| 4Change Energy - Maxx Saver Value 12 | 7.3¢ | $73.00 | 12 mos. | 4.9 |
| Companion Energy - Companion Savings + Benefits 12 | 7.3¢ | $73.00 | 12 mos. | 4.3 |
| APG&E - SimpleSaver 12 | 7.3¢ | $73.00 | 12 mos. | 4.8 |
| Energy Texas - The Lone Saver Plus 12 | 7.4¢ | $73.70 | 12 mos. | 4.7 |
| Rhythm Energy - Rhythm Max Saver 12 | 7.4¢ | $73.70 | 12 mos. | 4.8 |
| Chariot Energy - GridPlus 13 | 7.5¢ | $75.00 | 13 mos. | 4.4 |
| Octopus Energy - Octopus Lite 12 | 8.8¢ | $88.20 | 12 mos. | 4.1 |
Customer reviews often helped consumers evaluate an electricity provider before choosing a plan. Reviews tended to reflect either especially positive or especially negative experiences, but they could still offer insight into billing, service, and overall customer satisfaction.
Before North American Power left the Texas market, reviews and ratings were available through:
Consumers researching the company’s history may still find archived reviews, ratings, and complaints on those platforms.
North American Power primarily offered fixed-rate electricity plans for residential customers.
Fixed-rate plans provided:
The company noted that delivery charges, additional fees, and contract terms could still affect a customer’s total monthly bill.
Customers with active contracts during periods of falling electricity prices continued paying the rate listed in their agreement until the contract ended.
North American Power offered fixed-rate electricity plans for small business customers.
Business pricing and plan availability varied by location and electricity usage.
The company based plan recommendations on factors such as:
While North American Power was operating, customers could contact the company through several support channels.
Customer service options included:
Customer service representatives helped with:
Customer support was generally available Monday through Friday from 8:00 a.m. to 6:00 p.m. Eastern Time.
While North American Power was active, customers could pay their electricity bills in several ways.
Available payment options included:
Customers could also manage their accounts online and review billing details through the company’s customer portal.
