Payless Power Reviews​: Electricity Rates & Prepaid Plans

Discover Payless Power’s flexible prepaid electricity plans for your Texas home.

Written by Christine Orlando | Reviewed By Alfred Poindexter
Last updated February 25, 2026

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Payless Power is a Texas-based electricity provider offering flexible prepaid plans with no deposit or credit check required. Established in 2005, the company serves residential customers across all deregulated areas of Texas.

Est. Year

2005

Service Areas

Payless Power serves over 400 deregulated communities across Texas, including major metropolitan areas and smaller towns.

Plan Types

Prepaid plans, pay-as-you-go plans

Customer Service Hours

Monday – Friday: 9:00 AM – 5:00 PM CT

Current Payless Power Rates

Payless Power offers prepaid electricity plans designed for flexibility, transparency, and accessibility with no deposit or credit check required. Their rates are typically fixed for the length of the plan, helping you avoid price spikes and budget more confidently.

Because these are prepaid plans, you pay for electricity in advance and receive daily usage updates to help monitor costs and stay on track. Your final rate may vary based on how much energy you use each month and where you live in Texas, so it’s important to review the Electricity Facts Label (EFL) for complete pricing details.

Wondering if Payless Power fits your home’s energy needs? Enter your zip code into Power Wizard’s comparison tool to see available rates in your area and compare Payless Power to other top providers.

Plan NamePrice/kWhMonthly Bill Estimate*Term LengthAvailability
6 Month - prepaid19.0¢$1906 monthsCheckout
12 Month - prepaid19.5¢$19512 monthsCheckout
* Updated on 02/25/2026, 10:44:14 AM CST for ZIP Code 77002. Pricing and plan offerings are subject to change. Monthly bill estimates are based on 1000 kWh usage. Actual bills may vary based on usage patterns and additional fees.

How Payless Power Prepaid Rates & Payments Work

Each day, Payless Power deducts the payment for electricity used two days prior, then sends a text or email showing your recent usage, remaining balance, and how many days of power you have left at your current spend. As long as your balance stays positive, your service stays active. Rates are fixed for the plan’s term (6 or 12 months, depending on the plan), but your day-to-day costs still rise or fall with how much electricity you use.

Pricing also depends on usage. Their plans include a $15 monthly credit for usage of 500 kWh or less, which helps offset costs for low-usage homes.

Payless Power Company Background and Mission

Founded in 2005 and headquartered in Fort Worth, Payless Power is a Texas-based electricity provider focused on making energy more accessible for all households regardless of credit history. As a leader in prepaid electricity plans, the company offers no-deposit, no-credit-check options designed to give customers flexibility and transparency. If you prefer more traditional electricity options with minimal frills, Payless Power also offers a selection of postpaid plans with contracts ranging from 6 to 36 months.

Payless Power serves homes across all deregulated areas of Texas. Whether you’re looking to avoid a large upfront deposit or want to pay as you go, Payless Power aims to simplify the process of getting reliable electricity service.

Payless Power Reviews and Customer Ratings

Payless Power has a 4.7-star rating on Google from over 23,000 customer reviews. Users frequently highlight the no-deposit sign-up, daily usage alerts, and easy account management. Many also mention the convenience of prepaid electricity and fast service activation. Some reviews mention that rates can be higher for low-usage homes or that the prepaid model takes some getting used to.

Overall PowerWizard Score Rating Scale (1-5)
Overall Score
3.4
Customer Service 3.50
Online Accessibility 5
Product Variety & Options 3.33
* Ratings are based on a scale of 1 through 5, with 5 being the highest. These scores are determined by Power Wizard’s comprehensive evaluation of customer feedback, industry data, and our own expert analysis.

How Power Wizard Calculates Electricity Provider Scores

Power Wizard scores are built to make provider comparisons simpler and more transparent. Each REP is evaluated across three core categories that reflect the day-to-day customer experience:

  • Customer Service: Patterns from trusted third-party sources and customer reviews, plus how easy it is to reach support (including options like online chat).
  • User-Friendliness: How easy it is to shop, understand plans, and manage service online, including account tools, usage tracking, renewals, and bill pay.
  • Plan Options: The variety and value of available plans, including options like green energy or high-tech features, plus added perks like rewards programs or satisfaction guarantees.

Payless Power Electricity Plans Overview

Payless Power offers simple, prepaid electricity plans that are designed to provide flexibility, accessibility, and control without a deposit or credit check. Most plans are available in 6 or 12 month terms and are structured to include all delivery fees from your local utility (TDU).

Feature Traditional (Postpaid) Prepaid
Requires a Social Security Number (SSN) Yes No
Requires a Credit Check Yes No
Requires a Deposit Sometimes No
Requires Pre-Payment Up Front to Activate Service No Yes
Billing Monthly invoice Pay as you go
Late Fees Yes No
Smart Meter Optional Required

Prepaid Electricity Plans – No Deposit, No Credit Check

Payless Power’s core offering is a variety of prepaid plans available in 6 and 12 month terms. These plans lock in your rate while allowing you to pay for electricity in advance.

Pros:

  • No deposit or credit check required
  • Daily usage updates via text or email
  • Same-day service in many areas

Cons:

  • Requires consistent account monitoring
  • Risk of disconnection and reconnection fees if balance runs out

Postpaid Fixed-Rate Electricity Plans

Payless Power’s postpaid electricity plans bill you each month based on usage. These plans come in 6, 12, 24, and 36-month contracts.

Pros:

  • Monthly billing instead of daily balance deductions
  • Fixed-rate terms that help stabilize costs over the contract period
  • Less hands-on account monitoring compared to prepaid plans

Cons:

  • Deposit or credit check may be required
  • Less flexibility than prepaid plans

Payless Power vs Other Texas Electricity Providers

Curious how Payless Power compares to other leading electricity providers in Texas? Power Wizard’s experts have broken it down for you. See how their plans stack up against other top options.

Feature Payless Power Chariot Energy APG&E
Overall Rating
3.4
4.4
4.2
Plan Types Prepaid electricity plans, pay-as-you-go plans Fixed-rate, free nights, free days, solar buyback, bill credit, and EV charging Fixed-rate, green energy, business plans
Top 12-month Plan SmarTricity Premier 12 GridEdge 12 True Classic 12
Best Feature No deposit or credit check required, daily balance and usage tracking Supports solar power plants and offers 100% renewable energy at low rates Great customer service and user-friendly online account management tools
* Data is based on provider information as of 4/24/2025. Plan availability and rates may vary by location. Enter your ZIP code to see current offers.

Pro Tip

Want more energy plan options tailored to your area? Enter your ZIP code into Power Wizard’s tool and let us compare top providers, plans, and rates for you

Payless Power Service Areas

If you live in a region where you’re free to choose your electricity provider, Payless Power likely serves your zip code. However, like other electricity providers, they do not offer services in areas served by municipal utilities or electric cooperatives.

Not sure if your home qualifies? Use Power Wizard’s free tool to check your eligibility and compare prepaid and fixed-rate plans in your area.

Transmission and Distribution Utilities (TDUs) Served by Payless Power

  • Oncor Electric Delivery: North Texas, including Dallas, Fort Worth, Arlington, Plano, Waco, Tyler, Wichita Falls, Midland, and Odessa.
  • CenterPoint Energy: Houston metropolitan area and surrounding cities, such as Houston, Sugar Land, Baytown, Galveston, Pasadena, and AEP Texas Central. It also operates in southern and central Texas, including Corpus Christi, Laredo, McAllen, Harlingen, and Victoria.
  • AEP Texas North: Northern and western Texas, including Abilene, San Angelo, Vernon, and Alpine.
  • Texas-New Mexico Power (TNMP): Non-contiguous areas, including Lewisville, Texas City, Alvin, Angleton, Dickinson, and Friendswood.
Service areas can vary slightly. Enter your zip code to confirm if Payless Power is available at your address.

Is Payless Power Right for You? Key Pros and Use Cases

Not sure if Payless Power is the best fit for your home? Their prepaid electricity plans might be a great option if:

  • You want to avoid deposits or credit checks
  • You prefer a prepaid electricity plan with daily alerts
  • You need fast, same-day service with minimal setup
  •  You live in a deregulated part of Texas
  • You’re looking for simple, fixed-rate plans without long-term contracts

Before enrolling, make sure to review the Electricity Facts Label (EFL) to better understand pricing and terms.

Still comparing providers? Use Power Wizard’s tool to explore Payless Power alongside other top options and find the best fit for your household needs.

Who Should Avoid Payless Power Prepaid Plan

Payless Power plans are flexible and affordable, but that doesn’t mean they’re right for every Texan. You may want to consider other providers if:

  • You’re a very low-usage household because you may see higher effective rates
  • You want more plan options, like bill credit or time-of-use
  • You prefer set-it-and-forget-it billing

Payless Power FAQs


You can reach Payless Power’s customer support team by calling 866-963-9353 or emailing support@paylesspower.com. Their support hours are Monday through Friday from 8 a.m. to 5 p.m. CT.


Yes, most electricity plans from Payless Power have an Early Termination Fee (ETF) between $49 and $199 if you cancel before your contract expires for any reason other than moving. This applies to prepaid and postpaid plans.


No, Payless Power does not require a credit check for its prepaid plans. This makes it accessible for customers who prefer to avoid credit inquiries.


According to their EFLs, Payless Power’s energy plans are powered by close to 25% renewable energy.


In many cases, yes. If you have a smart meter and complete enrollment early in the day, same-day service may be available. However, activation times can vary based on utility schedules.


Customers can pay online through Payless Power’s website, by phone, or by mail. Many banks also support recurring payments through online bill pay services. It is encouraged to check your account portal for all available payment options.


Yes, Payless Power charges a $30 reconnection fee if your power is disconnected due to non-payment. The fee is charged in daily installments, not as a lump sum.

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