Payless Power Reviews​: Electricity Rates & Prepaid Plans

Discover Payless Power’s flexible prepaid electricity plans for your Texas home.

Written by Christine Orlando | Reviewed By Alfred Poindexter
Last updated August 28, 2025

Enter your ZIP code to see plans in your area

Payless Power is a Texas-based electricity provider offering flexible prepaid plans with no deposit or credit check required. Established in 2005, the company serves residential customers across all deregulated areas of Texas.

Est. Year

2005

Service Areas

Payless Power serves over 400 deregulated communities across Texas, including major metropolitan areas and smaller towns.

Plan Types

Prepaid plans, pay-as-you-go plans

Customer Service Hours

Monday – Friday: 9:00 AM – 5:00 PM CT

Payless Power Electricity Rates

Payless Power offers prepaid electricity plans designed for flexibility, transparency, and accessibility with no deposit or credit check required. Their rates are typically fixed for the length of the plan, helping you avoid price spikes and budget more confidently.

Because these are prepaid plans, you pay for electricity in advance and receive daily usage updates to help monitor costs and stay on track. Your final rate may vary based on how much energy you use each month and where you live in Texas, so it’s important to review the Electricity Facts Label (EFL) for complete pricing details.

Wondering if Payless Power fits your home’s energy needs? Enter your zip code into Power Wizard’s comparison tool to see available rates in your area and compare Payless Power to other top providers.

Plan Name Price/kWh Monthly Est. Term Length
Gexa Flex Choice 10.2¢ $102 12 months Checkout
Gexa Saver 24 9.5¢ $95 24 months Checkout
Gexa Green 12 10.6¢ $106 12 months Checkout
Gexa Choice Select 9.8¢ $98 18 months Checkout
Gexa Conserve Plus 9.2¢ $92 24 months Checkout

About Payless Power

Founded in 2005 and headquartered in Fort Worth, Payless Power is a Texas-based electricity provider focused on making energy more accessible for all households regardless of credit history. As a leader in prepaid electricity plans, the company offers no-deposit, no-credit-check options designed to give customers flexibility and transparency.

Payless Power serves homes across all deregulated areas of Texas. Whether you’re looking to avoid a large upfront deposit or want to pay as you go, Payless Power aims to simplify the process of getting reliable electricity service.

Payless Power Review Breakdown

Payless Power has a 4.6-star rating on Google from over 18,000 customer reviews. Users frequently highlight the no-deposit sign-up, daily usage alerts, and easy account management. Many also mention the convenience of prepaid electricity and fast service activation. Some reviews mention that rates can be higher for low-usage homes or that the prepaid model takes some getting used to.

Overall PowerWizard Score Rating Scale (1-5)
Overall Score 3.94
Customer Service 3.50
Online Accessibility 5
Product Variety & Options 3.33
Ratings are based on a scale of 1 through 5, with 5 being the highest. These scores are determined by Power Wizard’s comprehensive evaluation of customer feedback, industry data, and our own expert analysis.

Plans Offered by Payless Power

Payless Power offers simple, prepaid electricity plans that are designed to provide flexibility, accessibility, and control without a deposit or credit check. Most plans are available in 6 or 12 month terms and are structured to include all delivery fees from your local utility (TDU).

Prepaid Plans

Payless Power’s core offering is a variety of prepaid plans available in 6 and 12 month terms. These plans lock in your rate while allowing you to pay for electricity in advance.

Pros:

  • No deposit or credit check required
  • Daily usage updates via text or email
  • Same-day service in many areas

Cons:

  • Requires consistent account monitoring
  • May not be ideal for very low-usage households

Payless Power vs Top Energy Companies

Curious how Payless Power compares to other leading electricity providers in Texas? Power Wizard’s experts have broken it down for you. See how their plans stack up against other top options.
Feature Payless Power Chariot Energy Reliant Energy
Overall Rating 3.94 3.86 4.36
Plan Types Prepaid electricity plans, pay-as-you-go plans Fixed-rate, free nights, free days, solar buyback, bill credit, and EV charging Fixed-rate, variable-rate, renewable, and time-of-use
Top 12-month Plan SmarTricity Premier 12 GridEdge 12 Basic Power 12
Best Feature No deposit or credit check required, daily balance and usage tracking Supports solar power plants and offers 100% renewable energy at low rates Offers tailored electric plans, strong customer service, and is actively involved in community initiatives
* Data is based on provider information as of 4/24/2025. Plan availability and rates may vary by location. Enter your ZIP code to see current offers.

 

Pro Tip

Want more energy plan options tailored to your area? Enter your ZIP code into Power Wizard’s tool and let us compare top providers, plans, and rates for you!

Payless Power Service Areas

If you live in a region where you’re free to choose your electricity provider, Payless Power likely serves your zip code. However, like other electricity providers, they do not offer services in areas served by municipal utilities or electric cooperatives.

Not sure if your home qualifies? Use Power Wizard’s free tool to check your eligibility and compare prepaid and fixed-rate plans in your area.

  • Oncor Electric Delivery: North Texas, including Dallas, Fort Worth, Arlington, Plano, Waco, Tyler, Wichita Falls, Midland, and Odessa.
  • CenterPoint Energy: Houston metropolitan area and surrounding cities, such as Houston, Sugar Land, Baytown, Galveston, Pasadena, and AEP Texas Central. It also operates in southern and central Texas, including Corpus Christi, Laredo, McAllen, Harlingen, and Victoria.
  • AEP Texas North: Northern and western Texas, including Abilene, San Angelo, Vernon, and Alpine.
  • Texas-New Mexico Power (TNMP): Non-contiguous areas, including Lewisville, Texas City, Alvin, Angleton, Dickinson, and Friendswood.
Service areas can vary slightly. Enter your zip code to confirm if Payless Power is available at your address.

Is Payless Power Right for You?

Not sure if Payless Power is the best fit for your home? Their prepaid electricity plans might be a great option if:

  • You want to avoid deposits or credit checks
  • You prefer a prepaid electricity plan with daily alerts
  • You need fast, same-day service with minimal setup
  •  You live in a deregulated part of Texas
  • You’re looking for simple, fixed-rate plans without long-term contracts

Before enrolling, make sure to review the Electricity Facts Label (EFL) to better understand pricing and terms.

Still comparing providers? Use Power Wizard’s tool to explore Payless Power alongside other top options and find the best fit for your household needs.

Payless Power FAQs

You can reach Payless Power’s customer support team by calling 866-963-9353 or emailing support@paylesspower.com. Their support hours are Monday through Friday from 8 a.m. to 5 p.m. CT.

Yes, Payless Power may charge an early termination fee if you cancel a fixed-rate plan before the contract ends. The specific fee amount can vary by plan, so it’s important to review the Electricity Facts Label (EFL) for your chosen plan.

No, Payless Power does not require a credit check for its prepaid plans. This makes it accessible for customers who prefer to avoid credit inquiries.

According to their EFLs, Payless Power’s energy plans are powered by close to 25% renewable energy.

In many cases, yes. If you have a smart meter and complete enrollment early in the day, same-day service may be available. However, activation times can vary based on utility schedules.

Customers can pay online through Payless Power’s website, by phone, or by mail. Many banks also support recurring payments through online bill pay services. It is encouraged to check your account portal for all available payment options.

Table of Contents