Veteran Energy Plans: Compare Rates and See Reviews

Explore Veteran Energy’s electricity plans designed to serve Texas households with competitive rates and community-driven values.

Written by Christine Orlando | Reviewed By Alfred Poindexter
Last updated August 2, 2025

Enter your ZIP code to see plans in your area

Veteran Energy is a Texas electricity provider that offers competitive plans while supporting a greater mission. A portion of every customer’s bill goes toward helping veteran-focused organizations, so you can power your home and give back at the same time. Veteran Energy offers fixed-rate plans of 12 and 24 month term lengths with straightforward pricing. If you’re looking for an energy provider with a purpose, Veteran Energy is worth considering.

Est. Year

2010

Service Areas

Most of Texas, including Houston, Dallas, Arlington, and Corpus Christi

Plan Types

Fixed-rate, bill credit, green energy

Customer Service Hours

Mon–Fri: 7 am–8 pm CST; Saturday: 8 am–5 pm CST

How Much Will You Pay? Veteran Energy Rates

Veteran Energy rates can vary depending on where you live, how much electricity you use, and the type of plan you choose. Market conditions like fuel costs and seasonal demand can also affect pricing. Before enrolling in any Veteran Energy electricity plan, make sure you review its Electricity Facts Label (EFL) for full pricing details.

Plan NamePrice/kWhMonthly Bill Estimate*Term LengthAvailability
Valor 2413.7¢$13724 monthsCheckout
Valor 1213.7¢$13712 monthsCheckout
Secure 1215.9¢$15912 monthsCheckout
Secure 2416.4¢$16424 monthsCheckout
* Updated on 08/02/2025, 2:51:30 AM CDT for ZIP Code 77002. Pricing and plan offerings are subject to change. Monthly bill estimates are based on 1000 kWh usage. Actual bills may vary based on usage patterns and additional fees.



Want to explore the Veteran Energy plans available in your area? Enter your ZIP code into Power Wizard’s comparison tool!

Why Choose Veteran Energy? Mission, Values & Texas Roots

Veteran Energy was founded in Texas in 2010 with a mission to serve both its customers and the broader veteran community. The company donates a portion of each customer’s bill to reputable veteran support organizations, such as Paws for Heroes, Combined Arms, Fisher House, Texas VFW Foundation, and the Lone Survivor Foundation. This initiative allows customers to contribute to meaningful causes by choosing Veteran Energy as their retail electricity provider.

The company also offers a referral rewards program in which customers who refer qualified leads can earn a Visa® Reward Card. Those who are referred also have the chance to receive a gift card. With a commitment to transparency, competitive rates, and exceptional customer service, Veteran Energy is a provider that powers homes while empowering communities.

Veteran Energy Reviews: Customer Feedback Breakdown

Veteran Energy reviews are mixed. Many customers appreciate the company’s straightforward plans and mission to support veteran causes. Some highlight timely communication and easy-to-understand billing. However, others report issues with customer service responsiveness and unexpected fees, which is why it’s important to check the fine print and ensure the plan you sign up for is right for you.

When Power Wizard reviews retail electricity providers (REPs), we focus on their customer service, accessibility, and plan variety.

Overall PowerWizard Score Rating Scale (1-5)
Overall Score 4.67
Customer Service 4
Online Accessibility 5
Plan Options 5

Ratings are based on a scale of 1 through 5, with 5 being the highest. These scores are determined by Power Wizard’s comprehensive evaluation of customer feedback, industry data, and our own expert analysis.

Find Your Best Plan: Veteran Energy Options for Every Household

Every Texas household has its own energy needs. Veteran Energy offers a variety of plans designed to match your usage habits, budget, and values. From fixed-rate stability to green energy upgrades, here’s a look at your options.

Fixed-Rate Plans

Fixed-rate plans lock in your electricity rate for the length of your contract (12 or 24 months), giving you peace of mind even when market prices spike. They’re best for households that want predictable monthly bills and long-term price stability. Some of the Secure and Valor plans have the option to upgrade to 100% renewable energy during enrollment.

Pros:

  • Price protection
  • Predictable bills
  • Simple contracts

Cons:

  • Less flexibility
  • Early termination fees (ETFs)
  • You don’t benefit from market price drops

Bill Credit Plans

Bill credit plans offer a discount or credit when your usage falls within a specific range. The “Valor” Veteran Energy’s plans offer a $50 bill credit when you exceed 1,000 kWh monthly. They might be a good fit for households with steady, moderate energy usage. If you don’t consistently use over 1,000 kWh, you’ll be stuck paying a higher rate.

Pros:

  • Encourages efficient energy use
  • Fixed-rate plans with the potential for savings

Cons:

  • Not suitable for all lifestyles and households—check your historical energy usage to see if this is the right plan for you
  • Savings only apply when the usage threshold is met

How Veteran Energy Compares Against Other Texas Providers

Wondering how Veteran Energy stacks up to other local REPs? View our table below for a side-by-side comparison.

Feature Veteran Energy Gexa Energy Green Mountain Energy TXU
Overall Rating 4.67 4.28 4.19 4.92
Plan Types Fixed-rate, bill credit, green energy Fixed-rate, free nights, free weekends, green energy, perk-based, EV charging Fixed-rate, time-of-use, green energy Fixed-rate, time-of-use, green energy, EV, variable-rate, prepaid
Top 12-month Plan Valor 12 Eco Saver Plus 12 Pollution Free™e-Plus 12 Clear Deal 12
Best Feature Competitive prices and a commitment to supporting veterans Competitive, sustainable energy plans and exceptional customer service Electricity is sourced from renewable resources such as wind, solar, and hydroelectric power to promote environmental conservation Known for their commitment to customer satisfaction and innovative energy solutions

* Data is based on provider information as of 5/24/2025. Plan availability and rates may vary by location. Enter your ZIP code to see current offers.

Is Veteran Energy Available in Your City? Service Areas Explained

Veteran Energy serves most deregulated areas of Texas, including those in the following utility zones:

  • Oncor Electric Delivery: Cities in North Texas, such as Dallas, Fort Worth, Plano, Arlington, Waco, and Odessa.
  • CenterPoint Energy: The Greater Houston area, including Houston, Pasadena, Baytown, and Sugar Land.
  • AEP Texas Central: Covers cities in South Texas, like Corpus Christi, Laredo, and McAllen.
  • AEP Texas North: Covers West and Northwest Texas, including Abilene, San Angelo, and Alpine.
  • Texas-New Mexico Power (TNMP): Includes cities like Lewisville, Alvin, Texas City, and Dickinson.
* Service areas may vary. Enter your ZIP code to check if Veteran Energy offers service at your specific address

Pro Tip

Residents in deregulated areas of Texas can choose their electricity provider but can’t choose their utility. These are assigned by location.

Should You Choose Veteran Energy as Your Provider?

You might be a good match for Veteran Energy if:

  • You want to support veteran-focused nonprofits with your energy dollars
  • You prefer fixed-rate plans for predictable monthly bills
  • You’re interested in green energy and like the option to upgrade any plan for a flat monthly fee

Before you make the switch, check your current EFL for any ETFs that may apply. If you’re moving, these charges will be waived, so make sure you communicate with your current provider.

Ready to power your Texas home? Pop your ZIP code into Power Wizard’s comparison tool to find a plan that fits your lifestyle!

FAQs About Veteran Energy

You can contact Veteran Energy’s customer service team by calling (888) 367-7470 on Monday-Friday between the hours of 7 am and 8 pm CST, or Saturday from 8 am to 5 pm CST. You can also send an email to service@VeteranEnergyUSA.com.

Yes, Veteran Energy typically charges an early termination fee (ETF) if you cancel your contract before it ends. The amount can vary by plan, so it’s important to check the Electricity Facts Label (EFL) for your specific plan. However, ETFs can be waived if you cancel due to relocation.

Yes, Veteran Energy runs credit checks to determine if a deposit is required. This is a soft credit check that will not impact your credit score. While Veteran Energy does not specify its minimum credit requirements, most REPs look for a score of 600 or above.

Yes, all of Veteran Energy’s electricity plans can be upgraded to renewable energy through their Green Choice option for an additional $6.95 per month. Availability is subject to your location.

Veteran Energy offers fixed-rate plans with 12 or 24-month contracts.

Yes, you can change your plan with Veteran Energy. However, if you’re still within your contract term, switching plans may incur an early termination fee. If you want to keep your plan but switch to Green Choice, you may do so anytime.

Yes, new customers on their first plan who are within 60 days of the contract start date and are not completely satisfied may contact Veteran Energy by phone to resolve the issue, switch to a different plan, or cancel the contract without penalty. Customers are still responsible for paying for any electricity used prior to cancellation.

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