Acacia Energy is a Texas-based retail electricity provider (REP) known for its flexible prepaid and no-deposit electricity options. Their pay-as-you-go plans let customers start service quickly without credit checks, long contracts, or upfront deposits. Acacia also offers a prepaid free nights electricity plan with no energy charge every night.
Acacia Energy’s prepaid rates can vary based on your electricity usage, whether you’re required to pay the minimum usage fee (applies to daily usage under 16 kilowatt-hours), the structure of the prepaid plan you choose, and the delivery charges from your local utility. Since all Acacia plans are no-deposit and pay-as-you-go, your total cost depends on how your usage aligns with the plan’s pricing. Always review the Electricity Facts Label (EFL) to understand the rate details before you enroll.
The plans and rates in the table below are from REPs currently active in Power Wizard’s marketplace. Pop in your ZIP code to see information specific to your area.
| Provider | Plan | ¢/kWh | Est. Monthly Bill | Term | Checkout Link |
|---|---|---|---|---|---|
| Octopus Energy | Octo Green Prepay 12 | 13.8¢ | $138.3 | 12 months | Checkout |
| Payless Power | 6 Month - prepaid | 18.4¢ | $184 | 6 months | Checkout |
Acacia Energy is a Houston-based retail electricity provider built by industry veterans David Dorwart and Kevin Lapierre, who bring more than 30 years of combined experience to the company. From the start, their mission has centered on making electricity more affordable and inclusive for Texas families, especially those who face credit barriers or need a flexible way to manage their monthly costs. That focus led Acacia to specialize in prepaid, no-deposit plans, including a time-of-use (TOU) option that gives customers more control over their spending.
Beyond its plan lineup, Acacia supports customers with tools and programs designed to make prepaid service easier and more stable. They offer:
Acacia also provides a customer assistance program that offers one-time financial help during severe hardship, plus a discount for qualified veterans as part of their commitment to supporting the community they serve.
Acacia Energy reviews on Google show a mix of positive and negative feedback, with many customers highlighting how helpful the prepaid, no-deposit setup is for getting service quickly. Reviewers often mention the simple sign-up process and appreciate the option that doesn’t require a credit check or a long-term contract. Some customers, however, note concerns about billing accuracy and the responsiveness of customer service. When Power Wizard reviews electricity companies, we focus on what matters most to Texans: service quality, accessibility, and product variety.
| Overall PowerWizard Score | Rating Scale (1-5) |
|---|---|
| Overall Score | – |
| Customer Service | – |
| Online Accessibility | – |
| Plan Options | – |
Acacia Energy stands out in the Texas market by focusing entirely on prepaid, no-deposit electricity designed for customers who want flexibility and fast setup. Their plans and tools are built around accessibility, making it easier to start, monitor, and maintain electricity.
Every Acacia Energy plan has no long-term commitments or ETFs. They’re compatible with smart meters, and customers can get started without a credit check or Social Security Number (SSN). This structure gives households more flexibility to monitor usage in real time, adjust spending, and switch plans or providers when needed.
Acacia’s standard prepaid plans let customers pay for electricity upfront and track usage through a smart meter. All plans require a $75 account balance to begin service and a minimum balance of $10 to keep the service going.
Acacia Energy also offers a prepaid time-of-use plan. These plans have no energy charge for electricity usage between 9 pm and 5:59 am CT Monday through Sunday. This option works well for households that can shift major usage—such as laundry, dishwashing, or EV charging—to these free periods.
The “best” plan depends entirely on how your household uses electricity. If you want simplicity and minimal planning, a standard prepaid plan may be a better fit. If you or your family can shift most usage to off-peak hours, the time-of-use option may deliver greater long-term savings. Review your past electricity usage patterns to determine which plan makes the most sense for your home.
If you’re still unsure whether Acacia Energy is the right electricity provider for your needs, you can compare them to other local companies. Power Wizard’s energy experts have compared Acacia to two other top providers for you below.
| Feature | Acacia Energy | Payless Power | Atlantex Power |
|---|---|---|---|
| Overall Rating | 3.39 | 3.78 | |
| Plan Types | Prepaid / no-deposit, time-of-use | Prepaid, fixed-rate | Fixed-rate and green energy |
| Top 12-Month Plan | All plans are month-to-month | 12 Month — Postpaid | Luminous 12 |
| Best Feature | Affordable prepaid power for credit-challenged individuals and unlimited referral program | Affordable, transparent plans and prepaid options | Easy enrollment and money-saving resources for customers |
Acacia Energy serves major Transmission and Distribution Utilities (TDUs) across deregulated areas of Texas, including:
Customers can contact Acacia Energy by calling 1-866-302-3233 Monday through Friday from 8 am to 6 pm CT and Saturday from 9 am to 3 pm CT. Acacia can also be reached by texting HELP to 61959, or by emailing customersupport@acaciaenergy.com.
No, Acacia Energy electricity plans do not have cancellation fees. This is because all of their plans are prepaid and month-to-month.
Yes, Acacia Energy has a disconnection fee of $30 plus applicable TDU charges, if any.
No, Acacia Energy does not run a credit check. They also do not require deposits or Social Security Numbers.
Pros of Acacia Energy include:
Acacia Energy is best for credit-challenged individuals, those in short-term living situations, anyone who prefers no long-term contract, and budget-conscious households.
You can pay your Acacia Energy bill online, by text, via their mobile app, or at in-person pay centers.
