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Acacia Energy
The average rate for Acacia Energy is 0.00¢/kWh at 1,000 kWh, which is 100.00% below the market average of 13.93¢/kWh, all within our marketplace.
On a typical 1,000 kWh monthly bill, that works out to about $139 less per month compared to the average Texas household.
Acacia Energy Electricity Rates: What You’ll Pay in Texas
Since all Acacia plans are no-deposit and pay-as-you-go, your total cost depends on how your usage aligns with the plan’s pricing. Always review the Electricity Facts Label (EFL) to understand the rate details before you enroll.
No plan data found for Acacia Energy.
The plans and rates in the table below are from REPs currently active in Power Wizard’s marketplace. Pop in your ZIP code to see information specific to your area.
| Plan Name | ¢/kWh | Est. Bill | Term |
|---|---|---|---|
| Payless Power - 12 MONTH - PREPAID | 19.0¢ | $190.00 | 12 mos. |
Who Is Acacia Energy? Company Background & Mission
Acacia Energy is a Houston-based retail electricity provider built by industry veterans David Dorwart and Kevin Lapierre, who bring more than 30 years of combined experience to the company. From the start, their mission has centered on making electricity more affordable and inclusive for Texas families, especially those who face credit barriers or need a flexible way to manage their monthly costs. That focus led Acacia to specialize in prepaid, no-deposit plans, including a time-of-use (TOU) option that gives customers more control over their spending.
Beyond its plan lineup, Acacia supports customers with tools and programs designed to make prepaid service easier and more stable. They offer:
- A mobile app
- Interactive text messaging for real-time balance updates
- Customers can take advantage of their referral program and earn a $30 bill credit for every qualified referral.
Acacia also provides a customer assistance program that offers one-time financial help during severe hardship, plus a discount for qualified veterans as part of their commitment to supporting the community they serve.
Acacia Energy Review Breakdown: What Customers Really Say
Acacia Energy reviews on Google show a mix of positive and negative feedback, with many customers highlighting how helpful the prepaid, no-deposit setup is for getting service quickly. Reviewers often mention the simple sign-up process and appreciate the option that doesn’t require a credit check or a long-term contract. Some customers, however, note concerns about billing accuracy and the responsiveness of customer service. When Power Wizard reviews electricity companies, we focus on what matters most to Texans: service quality, accessibility, and product variety.
| Overall PowerWizard Score | Rating Scale (1-5) |
|---|---|
| Overall Score | |
| Customer Service | 3.25 |
| Online Accessibility | 5 |
| Plan Options | 1.67 |
What Makes Acacia Energy Different From Other REPs?
Acacia Energy stands out in the Texas market by focusing entirely on prepaid, no-deposit electricity designed for customers who want flexibility and fast setup. Their plans and tools are built around accessibility, making it easier to start, monitor, and maintain electricity.
The Pros of Acacia Energy
- No credit check required to start service
- No long-term contracts or early termination fees (ETFs)
- $0 deposit for all plans ($75 account balance required to begin service)
- Flexible month-to-month structure
- Works with standard Texas smart meters
- Same-day electricity available
- Ideal for customers who may not qualify for traditional postpaid plans
- Prepaid time-of-use option for more savings opportunities
- Referral program that offers bill credits for qualified sign-ups
- Mobile app and text tools for account management
- Customer assistance programs for veterans and households facing hardship
Who Acacia Energy Is Best For
- Consumers with no or limited credit history
- Households in short-term living situations
- Anyone who prefers low-commitment electricity with no long-term contract
- Budget-conscious customers who want more control over daily usage and spending
Acacia Energy Plans: A Detailed Breakdown
Every Acacia Energy plan has no long-term commitments or ETFs. They’re compatible with smart meters, and customers can get started without a credit check or Social Security Number (SSN). This structure gives households more flexibility to monitor usage in real time, adjust spending, and switch plans or providers when needed.
Prepaid / No-Deposit Electricity Plans (Pay-As-You-Go)
Acacia’s standard prepaid plans let customers pay for electricity upfront and track usage through a smart meter. All plans require a $75 account balance to begin service and a minimum balance of $10 to keep the service going.
Pros:
- Start service quickly with no credit check or deposit
- Total flexibility with month-to-month billing
- Real-time usage tracking helps manage daily costs
Cons:
- Requires frequent balance and usage monitoring to avoid disconnection
- Daily usage below 16 kWh incurs a $0.95 minimum usage fee
- Prepaid rates tend to be higher than traditional fixed-rate electricity plans
Prepaid Time-of-Use (Free Electricity) Plans
Acacia Energy also offers a prepaid time-of-use plan. These plans have no energy charge for electricity usage between 9 pm and 5:59 am CT Monday through Sunday. This option works well for households that can shift major usage—such as laundry, dishwashing, or EV charging—to these free periods.
Pros:
- Savings opportunities if you use most of the power during free hours
- Same prepaid, no-deposit structure as other plans
- Smart-meter compatibility
Cons:
- Higher rates during peak hours can offset savings if usage is not shifted
- Requires consistent planning to take full advantage of free periods
- Not ideal for households that use more energy during the day
How to Choose the Best Acacia Energy Plan
The “best” plan depends entirely on how your household uses electricity. If you want simplicity and minimal planning, a standard prepaid plan may be a better fit. If you or your family can shift most usage to off-peak hours, the time-of-use option may deliver greater long-term savings. Review your past electricity usage patterns to determine which plan makes the most sense for your home.
Acacia Energy vs Top Texas Electricity Companies
If you’re still unsure whether Acacia Energy is the right electricity provider for your needs, you can compare them to other local companies. Power Wizard’s energy experts have compared Acacia to two other top providers for you below.
| Feature | Acacia Energy | Payless Power | Atlantex Power |
|---|---|---|---|
| Overall Rating | 3.39 | 3.78 | |
| Plan Types | Prepaid / no-deposit, time-of-use | Prepaid, fixed-rate | Fixed-rate and green energy |
| Top 12-Month Plan | All plans are month-to-month | 12 Month — Postpaid | Luminous 12 |
| Best Feature | Affordable prepaid power for credit-challenged individuals and unlimited referral program | Affordable, transparent plans and prepaid options | Easy enrollment and money-saving resources for customers |
Acacia Energy Service Areas Across Texas
Acacia Energy serves major Transmission and Distribution Utilities (TDUs) across deregulated areas of Texas, including:
- Oncor Electric Delivery: Covers most of North Texas, including Dallas, Fort Worth, Arlington, Plano, Waco, Tyler, Wichita Falls, Midland, and Odessa.
- CenterPoint Energy: Serves the Houston metropolitan area and surrounding cities, such as Houston, Sugar Land, Baytown, Galveston, and Pasadena.
- AEP Texas: Areas in north and central Texas, including Laredo, Victoria, Harlingen, Abilene, Corpus Christi, Laredo, San Angelo, McAllen, and Alpine.
- Texas-New Mexico Power (TNMP): Serves non-contiguous areas, including Lewisville, Texas City, Alvin, Angleton, Dickinson, and Friendswood.
Common Questions About Acacia Energy
Customers can contact Acacia Energy by calling 1-866-302-3233 Monday through Friday from 8 am to 6 pm CT and Saturday from 9 am to 3 pm CT. Acacia can also be reached by texting HELP to 61959, or by emailing customersupport@acaciaenergy.com.
No, Acacia Energy electricity plans do not have cancellation fees. This is because all of their plans are prepaid and month-to-month.
Yes, Acacia Energy has a disconnection fee of $30 plus applicable TDU charges, if any.
No, Acacia Energy does not run a credit check. They also do not require deposits or Social Security Numbers.
Pros of Acacia Energy include:
- No credit check or deposit required to start service
- No long-term contracts or ETFs
- Works with standard Texas smart meters
- Same-day electricity available
- Ideal for customers who may not qualify for postpaid plans
- Prepaid TOU option for more savings opportunities
- Referral program that offers bill credits for qualified sign-ups
- Mobile app and text tools for account management
- Customer assistance programs for veterans and households facing hardship
Acacia Energy is best for credit-challenged individuals, those in short-term living situations, anyone who prefers no long-term contract, and budget-conscious households.
You can pay your Acacia Energy bill online, by text, via their mobile app, or at in-person pay centers.