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Entrust Energy Texas: About, Rates, Locations, Customer Service, and More

So, you think that Entrust Energy might be the right electricity retailer for you. You’ve looked at their plans, read their reviews, and clicked on a bunch of articles that look a lot like this one.

But how can you be sure that it is the right plan for your unique electricity needs?

Simple, ask Power Wizard.

Power Wizard uses an unbiased algorithm to compare all of the electricity retail providers and their plans in your area in just minutes! 

That’s right, no more tedious internet searches! Just enter your zip code into the shopping tool below to find the best electricity plan for you!

Let us find you the best plan in seconds and start saving.

Find the Best Plan

Once you’ve figured out what the best plan and provider is for your unique energy needs, come back over to our blog and learn more about the provider — whether it is Entrust Energy or any of the other 130+ Texas electricity retailers!

In this guide, you will learn all the details you need to know about Entrust Energy, its rates, locations, customer service, and so much more.

What is Entrust Energy?

Entrust Energy is a Retail Electric Provider (REP) in Texas. They are a privately-owned company headquartered in Houston, TX, and was founded in 2010.

This company provides both residential and commercial plans to properties all over the United States, including the following states:

• Connecticut
• Delaware
• Illinois
• Maine
• Maryland
• Massachusetts
• Michigan
• New Hampshire
• New Jersey
• New York
• Ohio
• Oregon
• Pennsylvania
• Texas

Entrust Energy is one of the 130+ companies that provide electricity to homes and businesses in Texas.

Why does Texas have so many electricity companies?

In 2002, the Texas state legislature decided to deregulate the electricity market, which means that companies can provide electricity directly to consumers.

As a result, privately-owned Retail Electric Providers (REPs) have sprung up all over Texas in the past ten years, making the electricity market in Texas more competitive over time.

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How can hundreds of REPs have viable businesses with so much competition?

Before electricity can be accessed by consumers, electricity utility companies, like AEP Texas, Oncor, Texas New Mexico Power (TNMP), and CenterPoint Energy, distribute electricity to the various independent REPs.

The following diagram demonstrates the distribution of deregulated electricity in Texas:

Utility company (TNMP) → REP (Entrust Energy) → Consumer (You)

Utility companies are set by territories. However, you have the power to choose which electricity company you want.

Because of this, Entrust Energy markets itself among the 130+ companies.

With so many options, how can you be sure if Entrust Energy is the best electricity company for your home or business?

Use Power Wizard’s Shopping Tool to help you find the best electricity company for your home or business energy needs.

What makes Entrust Energy different from all the other REPs?

Community Engagement

Entrust Energy has demonstrated its commitment to being involved in its community with the Entrust Energy Engage Community Program.

The program includes outreach events, volunteer programs, community projects, and charity programs that its employees and customers can participate in regularly.

Some of their community partnerships include Big Brothers Big Sisters, Habitat for Humanity, the Houston Food Bank, Toys for Tots — just to name a few.

Benefits and Incentives for Customers

Entrust Energy has also created programs that offer customers the opportunity to save and even earn money.

One such program is the Military and Veteran Discount Program, which offers military personnel and veterans a $5 bill credit each month.

Another program is Refer-a-Friend, which allows customers to earn a $50 credit for each new customer they refer to any Entrust Energy electricity plan.

Lastly, Entrust Energy assists customers who are experiencing financial hardship by waiving the initial deposit and any other upfront costs to begin electricity services.

While Entrust Energy has many benefits, the electricity market in Texas is still very confusing. How can you be 100% sure that Entrust Energy is the best company for you?

How To Change Electric Companies In Texas?

Maybe you are realizing that other electricity companies offer competitive plans and rates that may allow you to save money.

And now…

You are considering making the switch to a new electricity company.

So how do you begin the process of changing companies?

It can be an overwhelming and complicated task depending on how you decide to make the switch.

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Essentially, there are some important considerations that you must evaluate when you are deciding whether changing electricity companies is a good option for you:

1. What electricity companies service your area?
2. Which of these companies’ plans provide services that meet your unique energy consumption needs?
3. Why do some plans seem like a better fit for you, when considering the unique energy needs of your home or business?
4. Will there be any associated fees for switching to a new electricity company? If so, what is the cost of the fees, and will switching truly still save you money?

As you can see, there is a lot to think about. It can be daunting to do so objectively on your own.

However, it doesn’t have to be.

To illustrate your options for making the switch, let’s look at two different ways you can change electricity companies — the manual switch and the automated switch with Power Wizard.

Make the Switch Manually

This first option requires hours (sometimes days) of your free time set aside to learn about the electric companies that service your area, as well as their plan offerings.

Manually switching electricity companies in Texas is not the best option for you, unless you have made a hobby out of understanding the electricity market in Texas…

Or unless you are an expert in the electric industry in Texas.

For the majority of people, navigating the web pages of several electricity companies and their various plans is an overwhelming task.

Not only is it overwhelming, but it is nearly impossible to make a confident choice, especially if you are considering the unique needs of your home or business.

After you spend hours researching, you still have to compile and analyze all of your findings and make a decision for your chosen plan…

There is no reason to put yourself through all of that unnecessary headache.

There is a better way and that is by making the switch with Power Wizard.

Our thousands of members are saving hours of hassle!

Make the Switch With Power Wizard

Power Wizard has a simple, quick, 100% unbiased tool that helps you make the switch easily and headache-free.

Their proprietary technology makes it easy for you because the Shopping Tool does all the tedious work for you in 5 minutes or less.

It works by inputting unique information about your home or business:

• The zip code of where you are located
• The square footage of your home or business
• The age of the property
• The history of your typical electricity usage

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How To Find The Best Electricity Plan In Texas

Are you new to Texas or do you just need to find an electricity plan after a gap in service?

If so, you are more than likely hoping to find the best electricity plan for your home or business.

However, the “best” electricity plan is not the same for every person, situation, or property.

What you are really looking to find is the best electricity plan for you.

A Story of Two Families

The Smith family is preparing to move into their new apartment and they have to select an electricity plan.

They just got married and have no children. They have already had a chance to meet their next-door neighbors, who are a couple expecting their first child to be born very soon.

Before the Smiths moved into their apartment, they chatted with their neighbors about who they recommend for their electricity provider.

Their neighbors seem to like their current rate and free nights and weekends, so they believe their company has the best electricity plan.

The Smiths work from home and rise early in the mornings to work on their business during the week, but love to take trips on the weekends to visit their family in Oklahoma. They are rarely up late or home on the weekends.

However, their neighbors have a different lifestyle. The husband, who works the afternoon to late evening shift almost every day during the week, is a “night-owl”. He stays up with his wife who has trouble sleeping at night due to a difficult pregnancy. Therefore, they use a significant amount of electricity at night on the weekends.

The Smiths would not benefit from the free nights and weekend electricity plans like their neighbors.

By understanding the lifestyles of each of these families, we can see why the Smiths may want to consider other electricity plans although their neighbors love their plan.

But there are other factors that the Smiths should also consider to truly get their best electricity plan.

How will you choose the best electricity plan for you?

Since this is an individualized situation, you will also need to examine your unique factors, contract terms, and hidden fees for various plans available to you in your Texas zip code.

Even still, how will you be 100% sure that the plan you choose will be the best for you?

Use the Power Wizard Shopping tool, which was designed to assess your unique household factors and choose the best electricity company and plan for you.

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Entrust Energy Rates

Entrust Energy offers energy rates that depend on various factors:

• Where you live
• Service for a home or business
• The size of your property
• Typical electricity usage

The rates they offer can vary based on the type of plan you need: fixed-rate, variable-rate, renewable energy, or pre-paid plans.

You should also understand how rates change frequently, according to the market rate of electricity, which is often the case in the deregulated electricity markets.

So, the kilowatts per hour (kWh) rate you see today will most likely be different in a few days or weeks.

After reading about Entrust Energy, you may want to visit their website and learn more about what they have to offer 

BUT…

How can you be sure that the rates you see on their website will be the best for you?

If your goal is to save money, manually comparing electricity rates on the Entrust Energy website can be overwhelming and stressful.

Instead, use the Power Wizard Shopping tool.

Its cutting-edge technology considers all of the unique factors for your home or business and chooses the best electricity rate for you.

Get started now by entering your zip code in the shopping tool.

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Entrust Energy Reviews

If you are considering Entrust Energy as your chosen Retail Electric Provider, you should read customer reviews to learn more about the company.

As you do so, please remember:

• Reviews are often written for extreme cases of exceptionally bad or exceptionally good experiences.
• The company can offer incentives to customers for writing a good review, like receiving a $100 bill credit, which can result in biased reviews.
• It is important to have a balanced perspective when reading both positive and negative reviews of people’s experiences.

Here are some links to read Entrust Energy reviews and ratings:

• Read Entrust Energy reviews on Yelp.
• Check out Entrust Energy complaints with the Better Business Bureau.
• More customer complaints about Entrust Energy can be found on the Public Utility Commission of Texas website.

For more insight into the company, you can read reviews from both past and present employees of Entrust Energy on the Glassdoor website.

Entrust Energy Plans

Entrust Energy offers four different electricity plans:

Fixed-Rate Plans

With the fixed-rate plan, you can decide to sign a contract for a 12, 18, 24, or 36-month plan. When you select this type of plan, your rate is locked in for the duration of your contract with Entrust Energy.

Variable-Rate Plans

With the variable-rate plan, your contract is month-to-month, which is great for those who need a bit more flexibility. However, when you select this type of plan, your rate is not locked and is based on the current market value rate of electricity at the time of your contract renewal.

Pre-Paid Plans

With the pre-paid plans, you can avoid a credit check and/or paying a deposit to be eligible for an electricity service plan. It is a “pay-as-you-go” plan, which does not lock you into a long-term contract and gives you almost instant access to electricity.

Renewable Energy Plans

With renewable energy plans, you can help to reduce your impact on the environment with 100% renewable energy sources. It is important to do more research on renewable energy plans to see what works best for you and your energy needs.

When you are deciding between fixed-rate, variable-rate, pre-paid, and renewable energy plans, considering the age and size of your home, as well as your typical electricity usage will help you choose the company that is best suited for you.

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Entrust Energy Business Plans

Entrust Energy also offers electricity plans for businesses, which are similar to their residential plans.

However, they provide individualized quotes for business plans because every business has unique factors that should be considered.

Therefore, the commercial plan quotes are customized for the needs of your business.

Let Power Wizard’s 100% unbiased algorithm do the work to find the best electricity plan for your business.

Entrust Energy Customer Service

Entrust Energy customer service can be contacted by phone Monday through Friday, from 8:00 am to 7:00 pm Central Standard Time (CST), and on Saturday from 10:00 am to 2:00 pm CST.

Call 1-800-871-8100 to connect to Entrust Energy customer service.

During standard business hours, you can call to ask billing questions, service-related questions, and more.

If you are experiencing an electricity-related emergency and need immediate help, please call 911.

Entrust Energy Pay Bill

You can choose any of the following ways to pay your Entrust Energy bill:

1. Pay Online by accessing your account page on their website. You have the option to make a single payment or automated payments with a checking account, savings account, credit, or debit card.
2. Pay By Mail by sending a check or money order to:

Entrust Energy

P.O. Box 731396

Dallas, TX 75373-1396

Include your account number on the memo line of your check or money order.

1. Pay By Phone by calling 1-800-871-8100. You will be guided through an automated payment system. Therefore, you will need your account number and access code to successfully pay your bill with any of the following credit or debit cards:

• Visa
• MasterCard
• Discover
• American Express
• Pay In Person at multiple Walmart, H-E-B, or Fiesta locations by using the CheckFreePay® system. Please be sure to have your account number to successfully process your payment.

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Entrust Energy Locations

Entrust Energy is a privately-owned Retail Electric Provider servicing homes and businesses throughout many deregulated cities in Texas.

Learn more about the different electricity rates and plans offered in some of the major cities in Texas.

Fort Worth, TX

If you are looking for an electricity plan in Fort Worth, TX, but you are concerned about being locked into a long-term contract, a short-term contract plan available in your area might look something like this:

Entrust 9

• A 9-month contract
• $150 cancellation fee
• Fixed-rate pricing
• 11.8¢/kWh (based on 2,000 kWh)

However, this plan might not be the best electricity plan to meet your specific electricity needs.

Before choosing an Entrust Energy plan in Fort Worth, consider comparing all of the other companies and plans in your area.

If you lock yourself into a service contract with Entrust Energy before comparing other electricity companies and their plans, you are at risk of overpaying for your electricity each month when you could be saving money.

Try the Power Wizard Shopping tool before you decide.

Austin, TX

If looking for an electricity plan in the Austin, TX area, and you have one more year of college before you graduate, you might consider a plan such as:

Entrust 12

• A 12-month contract
• $150 cancellation fee
• Fixed-rate pricing
• 11.1¢/kWh (based on 2,000 kWh)

However, this plan might not be the best electricity plan to meet your specific electricity needs.

Before selecting a plan with Entrust Energy, you should compare other electricity companies that provide service in your zip code.

If you don’t take time to shop around, you could find yourself in a service contract with Entrust Energy and put yourself at risk of paying too much for your electricity.

Wouldn’t you rather save money?

If so, enter your zip code into the Power Wizard Shopping tool to find the best electricity plan for you.

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Houston, TX

If looking for an electricity plan in the Houston, TX area, and you do not plan to move anytime soon, you might consider this type of plan:

Entrust 18

• An 18-month contract
• $150 cancellation fee
• Fixed-rate pricing
• 11.2¢/kWh (based on 2,000 kWh)

In any case, this electricity plan might not be the best plan to meet your particular energy needs.

Before deciding on an Entrust Energy plan in Houston, take a look at the various companies and plans in your neighborhood.

If you sign a contract with Entrust Energy without comparing other options, you could spend more on your electricity bill than you would like, rather than saving money.

Let us find you the best plan in seconds and start saving.

Find the Best Plan

Real Time Electricity Rates – Texas