IGS Energy Texas: About, Rates, Locations, Customer Service, and More
When you were a kid dreaming about what you’d do as an adult, “spending the weekend reading a dozen articles on Texas electric companies” probably wasn’t on the list. Still, now you’re here, trying to figure out if IGS has the right electric plan for you.
If you’ve been searching for cheap electricity in Texas, then you may have come across a company called IGS Energy, also known as Accent Energy.
And you might be asking yourself:
“How is IGS Energy different from the last dozen companies I’ve read about?”
We know how confusing it can be to search for electricity in Texas.
It’s truly a mind-numbing task that ultimately leads to total frustration.
Most people end up settling, never knowing for sure if they’ve made the best choice.
We understand, and that’s why we are here to help.
In this guide, we will cover:
- Your questions about IGS
- The plans they offer
- And more…
Click on a section to skip directly to it:
What is IGS Energy?
Also known as Accent Energy, is a natural gas and electric supplier with operations in 11 states, including the deregulated areas of Texas.
It’s an Ohio based, family-owned company that’s been in business for 25 years. IGS Energy acquired Accent Energy in 2011 and services more than 1 million residential, commercial and industrial customers.
What Makes IGS Energy Different From All The Other REPs?
IGS Energy is an Ohio-based energy company offering both residential and commercial utility services.
The company boasts their green energy plans for all consumers.
But what does this mean, exactly?
One might think that the electricity that IGS Energy delivers is sourced from renewable energy sources, such as wind or solar. But this isn’t the case.
Being green, for IGS Energy, means purchasing renewable energy credits (RECs) on your behalf.
Renewable energy that is equal to 100% of the energy you use will then be delivered back to the grid.
While this helps to reduce the amount of energy that is generated from non-renewable sources, it’s not the same as some green plans that source energy entirely from renewable energy farms.
How To Switch Electric Companies In Texas?
Switching electricity companies in Texas is not for the faint of heart.
Whether you’ve decided to switch to IGS Energy, or one of the other dozens REPs currently delivering electricity to deregulated Texas, the process may look like this:
- Finding a plan among the 2000+ available options
- Calling or visiting the website of the REP
- Purchasing your new plan and establishing a connection date
- Calling your old provider to cancel your current plan
- Paying inevitable early termination fees
On top of all of this, you may find yourself with a few surprises such as:
- Waiting on hold during phone calls to both REPs
- Paying for a possible overlap in services
- Connection fees charged by your new REP
You could deal with all of this yourself…
But there’s a better way.
Power Wizard’s Shopping Tool uses an unbiased algorithm to analyze your data and compare it to the 2000+ electricity plans being offered to find the one that best fits your needs.
In addition to this, we take into account all cancellation, connection and hidden fees buried in pages of legal contracts.
We want to be 100% sure that the switch is right for you.
Discover the best electricity rates in your area!
How To Find The Best Electricity Plan In Texas
Finding the best electricity plan in Texas is no small feat.
What’s good for another customer won’t necessarily be what’s good for you.
Take Ted and Roman for example…
They’ve been neighbors for 13 years, living in houses with the same floor plan and square footage.
Ted and Roman have been known to debate their electricity needs over the years. Both neighbors think they’ve got the best plan for the house they live in.
But what they don’t realize is how much their individual lifestyles affect their energy needs.
Let’s have a look at Ted, who:
- Works away from the home, as does his wife
- Has two teenagers, both addicted to their devices
- Doesn’t go out much or host visitors often
- Installed solar panels last year
And Roman, who:
- Works from home, while his wife is a full time homemaker
- Has two small children not yet at school age
- Doesn’t have time for home improvements
- Loves to host parties
Given how different the two are in their daily needs, it can be safe to assume that the best electricity plan for Ted is not likely to work out well for Roman.
Having one place to compare plans based on your specific needs and want is a must. That’s where Power Wizard comes in.
Step 1: Enter Your Specific Data Into Our Shopping Tool
Relieve yourself of the colossal task of searching for hours, even days, to find an electricity plan that checks all of your boxes.
Simply enter do the following:
- Enter your Zip Code
- Filter and sort plans based on your needs
- Compare your top 3 plans side to side
- Sign up!
Give Power Wizard Five Minutes Or Less To Find The Best Electricity Plan For You
Discover the best electricity rates in your area!
This could be with IGS Energy, or you may find there’s another REP offering rates and plans that work way better for your lifestyle.
It doesn’t get easier.
IGS Energy Rates
IGS Energy offers rates that are specific to the company, and may or may not work for you.
It’s possible that another REP offers rates and a plan that is designed more for your lifestyle.
IGS Energy offers residential plans that range from 10.69-11.19 cents per kWh (based on Houston zip codes).
You may find another REP offering similar or lower rates, however, it will be difficult to know which one best fits your particular usage.
Maybe you think you’re ready to sign a contract with IGS Energy based on the research you’ve done.
But have you taken all of your lifestyle factors into consideration?
Frank thought he nailed it and signed a contract with IGS Energy for fixed-rate electricity.
But what Frank didn’t realize is that some plans offer free evenings. This would have been perfect for Frank, who works during the day when his energy use is at its lowest.
Frank could have saved money had he not based his decision on the rate per kWh alone.
We have a better way.
Our unbiased algorithm will use your specific and individualized data to search thousands of plans, including IGS Energy’s plans, ultimately finding the right plan for your unique needs.
Discover the best electricity rates in your area!
IGS Energy Reviews
Maybe you’ve had enough of your current REP, and are in search of a company offering better customer service.
We get it.
No one wants to deal with hassles, such as:
- Long wait times on hold
- Rude or uninformed agents
- Billing discrepancies
All you want is a company with amazing customer service so that you can have your questions answered, and requests fulfilled in a timely manner.
This could be IGS Energy. It’s possible that their customer service is one of the best in the business.
You could read the reviews, love what you see, and decide to sign on the dotted line.
But wait…
Have you ever thought about what kind of customer is writing those reviews?
Typically speaking, most of the customers who leave reviews are on extreme ends of the happiness spectrum.
They are either VERY happy, or VERY unhappy.
Take reviews with a grain of salt, and know that somewhere in the middle of a good review and a bad review is where you’re likely to find the truth about a REP.
And with caution in mind, here are some places where you can read reviews of IGS Energy (also known as Accent Energy):
IGS Energy Plans
IGS Energy offers only fixed-rate plans for residential customers, with two minimum usage plans that look like this:
- 36 Month Fixed-Rate
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- 10.99 cents per KwH
- $250 early cancellation fee
- Automatically switches to variable rate at the end of the contract
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- 12-Month Fixed-Rate
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- 11.19 cents per kWh
- $150 early cancellation fee
- Automatically switches to variable rate at the end of the contract
These rates may seem appealing, but what does minimum usage mean, and how can you be sure you fit into that category?
Two additional fixed-rate plans offered by IGS Energy show a lower per kWh rate, but are based on higher usage.
Discover the best electricity rates in your area!
Is fixed-rate right for you?
And how can you tell if you’re a minimum usage customer?
Fixed-rate can be a good thing, as long as the cost of electricity stays at or above the rate you’re locked in at.
But if the cost of energy falls below that rate, then you’re stuck paying more than you need to for your electricity.
The quickest way to find out what plan works best for you is to try our Shopping Tool.
We’ll use all the information you provide to search the plans of every available REP in your area.
You won’t get that if you contact IGS Energy, or any other REP, directly.
IGS Energy Business Plans
If you’re in the market for a REP to provide electricity to your company, then you may have read through the IGS Energy business plans and like their approach to a customized electricity plan.
Who doesn’t want to believe that the plan they have has been customized and optimized for their specific needs?
IGS Energy commercial plans promise to deliver a customized electricity solution using these combined factors:
- All-in Rate
- Capacity Pass-Through
- Capacity Adjustment
- Energy Only
- Block and Index
- Variable Index Rate
Discover the best electricity rates in your area!
IGS Energy Customer Service
Whether you’re an existing customer or are thinking of becoming an IGS Energy customer, you can reach their customer service department by phone or email.
If you have questions regarding services, billing, power outages, or other service-related issues you can contact them from 8 am to 6 pm Monday to Friday.
According to their website, you can expect faster service if you contact them via email.
IGS Energy Pay Bill
Pay your bill with IGS Energy several ways, for your convenience.
You can:
- Login to your account online and pay monthly
- Set up automatic payments online
- Send a check by mail
- By phone using their automated system
- In-person at any nationwide customer service centers
Choose the method that works best for you, or you can call IGS Energy’s customer service center to make alternate arrangements.
IGS Energy Locations
IGS Energy services many cities in Texas, including:
- Houston
- Dallas
- Irving
- Arlington
- And many more
Discover the best electricity rates in your area!
Houston
Maybe you live in Houston and dread that moment when your monthly electricity bill arrives.
You’ve decided to switch providers and IGS Energy seems to have the right plan for you.
But wait…
Have you considered that the price per kWh is not the final price you’ll see on your bill?
There are other factors to consider, such as:
- Daytime vs. nighttime usage
- Fixed-rate vs. variable-rate
- Cancellation fees for long-term contracts
- Your lifestyle and historical usage
Shopping for electricity based on rates alone is a slippery slope, and has landed many people in contracts they are unhappy with but are too expensive to terminate.
Let us do the shopping for you.
Simply enter your data into our Free Savings Estimate Tool and wait about 5 minutes.
Discover the best electricity rates in your area!
We’ll shop every REP available in Houston to find the best overall plan to suit your specific needs.
Dallas
IGS Energy offers electricity plans in Dallas and surrounding areas, and it was the first REP that Bob and Margaret found when they searched online.
Bob and Margaret are long-time residents of Dallas, and they liked that IGS Energy offers fixed-rate plans for up to 36-months.
They compared IGS Energy’s rates to two other REPs in the area and decided that they liked what they saw. They called and signed a contract that day.
Did Bob and Margaret make the best decision for their energy needs?
Maybe… but maybe not.
Basing their decision on rates alone, Bob and Margaret may be missing out on the perks and benefits offered by another REP.
Don’t be like Bob and Margaret and miss out on the good stuff.
Use our Shopping Tool and you can be sure you’re getting the best bang for your buck.
Arlington
You’ve just moved to Arlington from Houston for work and you find yourself a small apartment within walking distance to your office.
The time comes to set up your utilities and you go online to find the REP with the best rates in your area.
After hours of exhausting research, you’ve decided to end your search and go with IGS Energy.
They offer a 12-month fixed-rate plan that falls in line with your desire to choose a ‘green’ company, and the rate seems competitive.
Six months later your company decides to move you back to the Houston office, and you find out you’re going to have to pay a whopping $150 to cancel your electricity in your Arlington apartment.
This is the last expense you need in the middle of a move.
Researching and keeping track of the hundreds of possible electricity plans in any given city in Texas is an almost impossible task, and most often customers don’t think of the variables involved.
Had you used Power Wizard’s Shopping Tool, then you would have been able to find a plan that fit your transient work lifestyle.
What may seem good on paper may not actually be good for you.
Our unbiased algorithm can find a plan that considers your future plans as well as your current needs, and we’ll ensure that you understand all the fine print before signing on the dotted line.