IGS Energy Texas: About, Rates, Customer Service, and More

A look at IGS Energy’s electricity plans, rates, services, and operations in Texas.

Written by Christine Orlando | Reviewed By Philip Huynh
Last updated

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IGS Energy does not currently offer retail electricity plans in Texas.

Est. Year

1989

Service Areas

Illinois, Ohio, Pennsylvania, and Massachusetts.

Plan Types

Fixed-rate

Customer Service Hours

N/A

Who Was IGS Energy?

IGS Energy was a natural gas and Retail Electric Provider (REP) headquartered in Ohio. The family-owned company operated for more than 25 years and served over 1 million residential, commercial, and industrial customers throughout the United States.

In 2011, IGS Energy acquired Accent Energy and expanded its presence in deregulated energy markets, including Texas. Before ceasing operations in Texas, the company provided electricity and natural gas services in 11 states.

IGS Energy Rates

IGS Energy offered several fixed-rate electricity plans for Texas residents.

Below you can see active retail electric providers in the market and in the Power Wizard site.

Plan Name¢/kWhEst. BillTermRating
Express Energy - Flash Value 127.2¢$72.0012 mos.4.7
4Change Energy - Maxx Saver Value 127.2¢$72.0012 mos.4.9
APG&E - SimpleSaver 127.3¢$73.0012 mos.4.8
Companion Energy - Companion Savings + Benefits 127.3¢$73.0012 mos.4.3
Frontier Utilities - Frontier Saver Plus 127.3¢$73.0012 mos.4.8
Gexa Energy - Gexa Eco Saver Plus 127.3¢$73.0012 mos.5
Energy Texas - The Lone Saver Plus 127.4¢$73.7012 mos.4.7
Rhythm Energy - Rhythm Max Saver 127.4¢$73.7012 mos.4.8
Chariot Energy - GridPlus 137.5¢$75.0013 mos.4.4
Octopus Energy - Octopus Lite 128.8¢$88.2012 mos.4.1
BKV Energy - Lantana 1213.2¢$132.0012 mos.4.8
Veteran Energy - Valor 1213.4¢$134.0012 mos.4.7
CleanSky Energy - Embrace Green 12 - New Customer Special13.5¢$135.0012 mos.3.6
Atlantex Power - Luminous 1214.1¢$141.3012 mos.3.8
Payless Power - 12 MONTH - PREPAID19.0¢$190.0012 mos.3.4
*Updated on 06/22/2026, 1:53:33 PM CDT for ZIP Code 77003. Pricing and plan offerings are subject to change. Monthly bill estimates are based on 1000 kWh usage. Actual bills may vary based on usage patterns and additional fees.

What Made IGS Energy Different from other REPs?

One feature that helped distinguish IGS Energy from some other retail electricity providers was its focus on renewable energy initiatives. Rather than supplying electricity directly from renewable energy facilities, IGS Energy purchased renewable energy credits (RECs) on behalf of customers. Through this process, renewable energy equivalent to a customer’s electricity usage was added back into the power grid. While this approach supported renewable energy generation, it differed from plans that sourced electricity exclusively from renewable energy facilities such as wind or solar farms.

IGS Energy Reviews

Customers should always review feedback before choosing an electricity provider. Reviews can provide insight into customer experiences, although they often reflect either very positive or very negative interactions.

Before the company ceased operations, customers could find reviews and ratings for IGS Energy through:

  • Better Business Bureau (BBB)
  • Public Utility Commission of Texas (PUCT)
  • Facebook

Consumers researching the company’s history may still find archived reviews and complaints through these platforms.

IGS Energy Plans

IGS Energy previously offered fixed-rate electricity plans for residential customers.

36-Month Fixed-Rate Plan

Customers enrolled in this plan received:

  • A fixed rate of 10.99 cents per kWh
  • A $250 early termination fee
  • Automatic conversion to a variable-rate plan at the end of the contract term

12-Month Fixed-Rate Plan

Customers enrolled in this plan received:

  • A fixed rate of 11.19 cents per kWh
  • A $150 early termination fee
  • Automatic conversion to a variable-rate plan at the end of the contract term

The company also offered additional fixed-rate plans with lower advertised rates that required higher monthly electricity usage.

IGS Energy Business Plans

IGS Energy also offered commercial electricity plans and customized energy solutions for businesses.

Its commercial products incorporated several pricing structures, including:

  • All-In Rate
  • Capacity Pass-Through
  • Capacity Adjustment
  • Energy Only
  • Block and Index
  • Variable Index Rate

These options allowed businesses to tailor energy purchasing strategies based on operational needs and market conditions.

IGS Energy Customer Service

While IGS Energy was operating, customers could contact the company by phone or email for assistance.

The customer service team handled questions related to:

  • Billing
  • Account management
  • Service inquiries
  • Power outage information

Support was generally available Monday through Friday from 8:00 a.m. to 6:00 p.m.

According to the company, customers could often receive faster responses through email support.

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