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Inspire Energy
As of August 2024, Inspire Energy is no longer operating as a Retail Electric Provider (REP) in Texas.
What Was Inspire Energy?
Inspire Energy was a retail electric provider (REP) that served residential and commercial customers in Texas.
The company also operated in several other states, including:
- Pennsylvania
- Massachusetts
- New York
- New Jersey
- Maryland
- Ohio
- Illinois
Before leaving the Texas market, Inspire Energy offered electricity plans that emphasized renewable energy and alternative pricing options.
What Made Inspire Energy Different From Other REPs?
One of Inspire Energy’s primary areas of focus was renewable energy. The company purchased Renewable Energy Certificates (RECs) associated with wind energy projects across the United States. Through this approach, customer electricity usage was matched with renewable energy generation, helping support investment in renewable energy resources.
Inspire Energy also marketed subscription-style services and energy products aimed at customers interested in supporting cleaner energy sources.
Inspire Energy Rates
Inspire Energy no longer offers electricity plans in Texas.
Below is a list of active retail electric providers currently available through the Power Wizard marketplace.
| Plan Name | ¢/kWh | Est. Bill | Term | Rating |
|---|---|---|---|---|
| APG&E - SimpleSaver 12 | 7.6¢ | $76.00 | 12 mos. | 4.8 |
| Chariot Energy - GridPlus 12 | 7.7¢ | $77.00 | 12 mos. | 4.4 |
| Frontier Utilities - Frontier Saver Plus 12 | 7.8¢ | $78.00 | 12 mos. | 4.8 |
| Gexa Energy - Gexa Eco Saver Plus 12 | 7.8¢ | $78.00 | 12 mos. | 5 |
| Companion Energy - Companion Savings + Benefits 12 | 7.8¢ | $78.00 | 12 mos. | 4.3 |
| Rhythm Energy - Rhythm Max Saver 12 | 7.8¢ | $78.40 | 12 mos. | 4.8 |
| Energy Texas - The Lone Saver Plus 12 | 7.8¢ | $78.40 | 12 mos. | 4.7 |
| Octopus Energy - Octopus Lite 12 | 9.8¢ | $97.90 | 12 mos. | 4.1 |
| BKV Energy - Lantana 12 | 13.7¢ | $137.00 | 12 mos. | 4.8 |
| Atlantex Power - Luminous 12 | 15.4¢ | $154.30 | 12 mos. | 3.8 |
Inspire Energy Reviews
Customer reviews often provided insight into billing practices, customer service, and overall satisfaction. Like most review platforms, feedback tended to reflect either highly positive or highly negative experiences.
Before Inspire Energy left the Texas market, reviews and ratings could be found through:
- Better Business Bureau (BBB)
- Public Utility Commission of Texas (PUCT)
Consumers researching the company’s history may still find archived reviews, ratings, and complaints through those sources.
Inspire Energy Plans
Inspire Energy offered several electricity plan options for residential customers.
Renewable Energy Plans
The company’s renewable energy plans included:
- Electricity plans supported by renewable energy initiatives
- Renewable Energy Certificate (REC) offsets
- Energy products designed for customers interested in supporting renewable energy generation
These plans allowed customers to support renewable energy projects without changing how they used electricity in their homes.
Fixed-Rate Plans
Fixed-rate plans provided:
- A locked electricity rate for the length of the contract
- Protection from market-driven rate increases during the contract term
- More predictable energy pricing
Contract lengths varied by plan, and customers who ended service before the contract expired could have been subject to an early termination fee (ETF), depending on the plan terms.
Month-to-Month Plans
Month-to-month plans offered:
- No long-term contract commitment
- Greater flexibility
- Variable electricity pricing
Because rates could change from one billing cycle to the next, monthly costs were generally less predictable than those of fixed-rate plans.
Market-Based Pricing Options
Inspire Energy also offered plans with pricing that was influenced by broader electricity market conditions.
Under these types of plans, rates could rise or fall based on market activity, which created the potential for both savings and higher costs depending on prevailing energy prices.
Time-of-Use Plans
Time-of-use plans featured:
- Different electricity rates based on the time of day
- Potential savings during off-peak hours
- Pricing structures designed around household energy consumption patterns
Customers who shifted more of their electricity usage to lower-cost periods could potentially reduce their overall energy costs.
Inspire Energy Business Electricity Plans
Inspire Energy provided commercial electricity service for businesses operating in Texas.
Business pricing and plan structures varied based on electricity usage, operational requirements, and contract preferences. The company offered multiple plan options intended to accommodate businesses of different sizes and energy needs. When comparing commercial electricity plans, business owners often considered factors such as energy consumption, operating schedules, budget goals, and preferred contract lengths.
Inspire Energy Customer Service
While Inspire Energy was operating, customers could contact the company through several support channels.
Available options included:
- Phone support
- Email support
Customers commonly reached out regarding:
- Billing questions
- Account management
- Service-related inquiries
- Plan information
Customer support was generally available between 9:00 a.m. and 6:00 p.m. Eastern Time.
Inspire Energy Pay Bill
While Inspire Energy was active, customers could manage their accounts and make payments through the company’s customer service and account management systems.
Customers looking for information about former accounts or previous service should contact the appropriate successor provider, utility company, or their current Retail Electric Provider (REP) for assistance.