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StarTex Power
StarTex Power has not been an independent Retail Electric Provider (REP) in Texas since its acquisition by Constellation Energy in 2011. The StarTex brand was later discontinued in 2018.
Who Was StarTex Power?
StarTex Power was a privately owned Retail Electric Provider (REP) headquartered in Houston, Texas.
Since 2004, the company provided electricity plans to residential and commercial customers throughout deregulated areas of Texas. In June 2018, StarTex Power merged with Constellation Energy, a Maryland-based energy company.
Prior to the merger, StarTex Power served customers across Texas and later became part of Constellation Energy’s broader service network, which extended across numerous states, including Connecticut, Delaware, Georgia, Illinois, Indiana, Kentucky, Massachusetts, Maryland, Michigan, Nebraska, New Jersey, Ohio, Pennsylvania, Virginia, Wyoming, and Washington, D.C.
StarTex Power Rates
StarTex Power offered fixed-rate, variable-rate, and renewable energy plans. Like most providers in deregulated markets, its rates varied based on market conditions and customer-specific factors.
Below you can see active retail electric providers currently available in the Power Wizard site.
| Plan Name | ¢/kWh | Est. Bill | Term | Rating |
|---|---|---|---|---|
| Companion Energy - Companion Savings + Benefits 12 | 6.3¢ | $63.00 | 12 mos. | 4.3 |
| Frontier Utilities - Frontier Saver Plus 12 | 6.3¢ | $63.00 | 12 mos. | 4.8 |
| Gexa Energy - Gexa Eco Saver Plus 12 | 6.3¢ | $63.00 | 12 mos. | 5 |
| 4Change Energy - Maxx Saver Value 12 | 6.3¢ | $63.00 | 12 mos. | 4.9 |
| APG&E - SimpleSaver 11 | 6.3¢ | $63.00 | 11 mos. | 4.8 |
| Energy Texas - The Lone Saver Plus 12 | 6.4¢ | $64.40 | 12 mos. | 4.7 |
| Chariot Energy - GridPlus 12 | 6.7¢ | $67.00 | 12 mos. | 4.4 |
| Rhythm Energy - Rhythm Max Saver 24 | 6.8¢ | $68.00 | 24 mos. | 4.8 |
| Express Energy - Flash Value 12 | 6.8¢ | $68.00 | 12 mos. | 4.7 |
| Atlantex Power - Luminous 10 | 11.8¢ | $118.30 | 10 mos. | 3.8 |
What Made StarTex Power Different from Other REPs?
One factor that helped distinguish StarTex Power was its involvement in community outreach and charitable initiatives. The company supported organizations focused on education, youth development, and environmental programs.
After merging with Constellation Energy, StarTex Power became part of a larger national energy organization serving residential and commercial customers across multiple states.
StarTex Power Reviews
Customers should always review feedback before selecting an electricity provider. Reviews can offer valuable insight into customer experiences, although they often reflect either highly positive or highly negative interactions.
Before the company merged with Constellation Energy, customers could find reviews and ratings for StarTex Power through:
- Better Business Bureau (BBB)
- Public Utility Commission of Texas (PUCT)
- Glassdoor
- Yelp
Consumers researching the company’s history may still find archived reviews and complaints through these platforms.
StarTex Power Plans
StarTex Power previously offered several electricity plan options for residential customers.
Fixed-Rate Plans
Customers enrolled in fixed-rate plans received:
- A locked electricity rate for the duration of the contract
- Contract term options including 12, 24, and 36 months
- Protection from monthly market price fluctuations
Variable-Rate Plans
Customers enrolled in variable-rate plans received:
- Month-to-month pricing based on electricity market conditions
- Greater flexibility with shorter-term commitments
- No long-term rate lock
Renewable Energy Plans
Customers enrolled in renewable energy plans received:
- Electricity sourced from 100% renewable energy resources
- Access to energy generated from wind and solar sources
- An environmentally conscious electricity option
When selecting a plan, customers were encouraged to consider their home’s size, age, and typical electricity usage patterns.
StarTex Power Business Plans
StarTex Power also offered commercial electricity plans and customized pricing solutions for businesses.
The company provided individualized quotes based on factors such as:
- Business size
- Energy consumption
- Operational requirements
- Contract preferences
These options allowed businesses to select energy products tailored to their specific needs.
StarTex Power Customer Service
While StarTex Power was operating independently, customers could contact the company by phone or live chat for assistance.
The customer service team handled questions related to:
- Billing
- Account management
- Service inquiries
- Electricity plan information
Support was generally available:
- Monday through Friday: 7:00 a.m. to 8:00 p.m. CST
- Saturday: 8:00 a.m. to 5:00 p.m. CST
The company also offered live chat support Monday through Friday from 8:00 a.m. to 6:00 p.m. CST.
StarTex Power Pay Bill
Since StarTex Power merged with Constellation Energy and no longer operates as an independent electricity provider, customers can no longer make payments directly through StarTex Power.
Former customers should contact Constellation Energy or their current electricity provider regarding billing questions and account management.