Texans Energy Texas: About, Rates, Locations, Customer Service, and More
If you’re considering enrolling in a plan with Texans Energy, we’re glad you’re here. It means you’re doing your research — which is VERY important when choosing an electricity plan.
But do you know how many REPs operate in your zip code? 12? 65? 127? With over 130 REPs operating throughout the state of Texas, we’re sure you have a plethora of options.
So how do you know that Texans Energy is 100% the right REP for you?
Simple. Use Power Wizard.
Our tool’s unbiased algorithm will find the best electricity plan for you so that you don’t have to worry about overpaying your energy bill each month!
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Use the Shopping Tool above to see if Texans Energy is the right REP for you, and if it is, take a few minutes to read this overview of Texans Energy to help you wade through this often overwhelming process.
Click on a section to skip directly to it:
What is Texans Energy?
Texans Energy is an electricity provider based in Sugar Land, TX. They deliver electricity to homes and businesses in every deregulated area of Texas.
The operation and ownership of Texans Energy are slightly unclear:
- According to the Public Utilities Commission of Texas:
- Texans Energy was founded in 2007 and operates under Mega Energy, LLC (based at the same address as Texans Energy)
- Mega Energy, LLC recently changed its name to World Power & Gas LP
- Mega Energy, LLC’s website does not list Texas as a state they serve. It says they provide service to:
- Connecticut
- Illinois
- Maine
- Massachusetts
- New Hampshire
- Texans Energy’s Facebook page lists 2007 as their founding year
- Texans Energy’s LinkedIn profile lists 2015 as their founding year
As a DBA of Mega Energy, LLC (World Power & Gas LP), Texans Energy has purportedly saved money for more than 40,000 consumers across Texas.
What Makes Texans Energy Different Than All the Other REPs?
In addition to a focus on saving you money, Texans Energy touts their “family-first” focus and “ease-of-use” accessibility as major selling points for customers.
They also support charitable causes which may appeal to customers’ philanthropic inclinations.
Texans Energy and TCF-Houston
Texans Energy supports the Houston chapter of The Citizens Foundation, USA.
Founded in 2010, the Houston chapter of this organization strives to make quality education available to underprivileged children in Pakistan.
When new customers sign up for service with Texans Energy using the code TCFHouston, Texans Energy donates a portion of their profits to the educational efforts of TCF. This doesn’t add anything to your bill AND allows you to indirectly donate to a worthy cause.
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Texans Energy and The Faris Foundation
According to their LinkedIn profile, Texans Energy has partnered or is currently partnered with The Faris Foundation to support awareness of childhood cancer.
For every new residential home enrolled, Texans Energy will donate (or has previously donated) $25 to The Faris Foundation to assist in funding research for childhood cancer. The donation increases to $50 for an enrolled business.
How To Switch Electric Companies In Texas?
After reviewing the rates and plans offered by Texans Energy (we highlight both below), you may decide they’re a good fit for you.
So, how do you go about switching to Texans Energy (or any REP)?
Follow these steps for a successful transition:
- Evaluate your contract to determine if you have fulfilled the terms a. If the answer is “Yes,” — you’re free to switch without hold-up (skip to step three) b. If the answer is “No,” — find out what your early termination fee will be
- Early termination fee? a. If your termination fee is high and would outweigh the savings of switching, we recommend waiting until the end of your contract to switch b. If your termination fee is nominal and switching will still save you money, make the switch
- Contact Texans Energy (or whichever REP you decide to switch to) a. Choose a plan (see below for an outline of this process) b. Determine if there is a fee to switch — Texans Energy does not charge a fee c. Determine if you need to cancel service with your current provider — Texans Energy manages cancellation of your current service for you d. Determine if your electricity service will be interrupted during the switch. Provide Texans Energy with all of your contact and payment info f. Enroll in a plan g. Optional, but recommended — follow-up with your previous provider to make sure your service was terminated
Or, Switch the 5 Minute Way
Take five minutes to complete Power Wizard’s, Shopping Tool. If we find you a great plan, we’ll take care of every step of the switching process.
Maybe you’ll end up with a plan through Texas Energy — or maybe we’ll find you an even better plan with a different REP — either way, the hassle of switching is in our hands.
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How To Find The Best Electricity Plan In Texas
Finding the best electricity plan in Texas is a chore.
Let’s examine why and provide a brief step-by-step guide:
- First of all, there is no universal definition of “best” when it comes to electricity plans. The best plan for you will likely not be the same as the best plan for your next-door neighbors.a. Step ONE: Identify your unique electricity needs.
- Secondly, “best” does NOT always equate to “cheapest.” REPs often advertise the energy rate per kWh before fees.a. Step TWO: Compile a list of available REPs in your area, the plans they offer, and their rates. i. Evaluate the Electricity Facts Label (EFL) for each plan you’re considering for important information about added fees.
- Lastly, there are SO many different plans available. Even if you find one that you think is best, can you be 100% sure it will be the best plan next month? In three months?a. Step THREE: Compare your unique needs against every available plan, enroll in a plan, and continually monitor the market.
Or, you can fast-forward through these steps in under five minutes. Power Wizard uses an unbiased algorithm to evaluate your specific electricity usage (and the factors that contribute to that usage) to identify the plan that suits you best.
But we don’t stop there.
We continue to monitor your usage and the market and let you know if a better plan becomes available.
Texans Energy Rates
Texans Energy provides electricity service to all deregulated areas of Texas. The deregulated areas of Texas fall into six Transmission and Delivery Utility Companies (TDUs).
The rates Texans Energy offers its customers can vary depending on the market rate of electricity in each TDU service area.
Below, as a purely informational guide, we’ll review Texans Energy rates for one city within each TDU.
Texans Energy Rates in the TNMP Service Area
Texas New Mexico Power Company serves Lewisville, Angleton, League City, and more. Rates within the TNMP service area are likely similar from city to city.
As of April 2020, Texans Energy rates in Lewisville range from 6.2 cents to 11.5 cents per kWh depending on the choice of plan.
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Texans Energy Rates in the Sharyland Utilities Service Area
Sharyland Utilities serves parts of Hidalgo, Cameron, and Willacy counties. Rates within the Sharyland Utilities service area are likely similar from town to town.
As of April 2020, Texans Energy rates in McAllen (Hidalgo County) range from 11.9 cents to 16.9 cents per kWh depending on the choice of plan.
Texans Energy Rates in the AEP North Service Area
AEP North serves Abilene, Vernon, Clyde, and more. Rates within the AEP North service area are likely similar from one city to the next.
As of April 2020, Texans Energy rates in Abilene range from 11.1 cents to 11.5 cents per kWh, depending on the choice of plan.
Texans Energy Rates in the AEP Central Service Area
AEP Central serves Corpus Christi, Laredo, Harlingen, and more. Rates within the AEP Central service area are likely similar from one city to another.
As of April 2020, Texans Energy rates in Corpus Christi range from 11.9 cents to 16.9 cents per kWh, depending on the choice of plan.
Texans Energy Rates in the ONCOR Service Area
The ONCOR service area covers Dallas, Odessa, Waco, and more. Rates within the ONCOR service area are likely similar from city to city.
As of April 2020, Texans Energy rates in Dallas range from 6.2 cents to 11.5 cents per kWh depending on the choice of plan.
Texans Energy Rates in the CenterPoint Service Area
CenterPoint serves Houston, Galveston, Sugar Land, and more. Rates within the TNMP service area are likely similar from city to city.
As of April 2020, Texans Energy rates in Houston range from 5.9 cents to 11.1 cents per kWh depending on the choice of plan.
Texans Energy Plans
Texans Energy offers several different types of fixed-rate plans (not all plans are available in all service areas).
Fixed-rate plans allow you to keep the same energy rate per kWh for the length of your contract.
However, your overall rate per kWh can vary based on your usage due to TDU delivery fees passed on to the consumer.
For example:
- One Super Saver, fixed-rate, 12-month plan with Texans Energy advertises a rate of 6.5 cents per kWh
- On the Electricity Facts Label for this plan you will see two additional TDU delivery charges:
- A monthly fee of $3.42
- A fee per kWh used of 3.8296 cents
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How will this affect the actual rate per kWh for this Texans Energy plan?
- If you use 500 kWh per month, your rate will actually be 11 cents per kWh
- If you use 1,000 kWh per month, your rate will actually be 10.7 cents per kWh
- If you use 2,000 kWh per month, your rate will actually be 10.5 cents per kWh
When choosing a plan with Texans Energy (or any REP), it is extremely important to look at the Electricity Facts Label for EACH plan you are considering.
With the exception of their month-to-month plan, contract lengths for Texans Energy plans are offered for 9, 12, or 24 months. Please note that some areas do not offer all three contract lengths, and not every plan is available with all three contract lengths.
Texans Energy Business Plans
In addition to commercial variations of the plans above, Texans Energy offers customized pricing for businesses.
After reviewing your usage history, your business’s needs, and the overall industry, their specialists will help you choose the correct product prior to enrollment.
To get started, you can send your business information to Texans Energy or complete the process online.
Texans Energy Reviews
Reviews help consumers make buying decisions every day.
It’s no different when choosing an electricity company.
Reading reviews for Texans Energy can help you decide if they’re the right company for you.
When reading reviews, be sure not to let them influence your decision too much. Oftentimes, only people who have unusually negative OR positive experiences leave reviews online.
Here are few places to find Texans Energy reviews:
Reviews can be confusing. You read one, and you think, “Perfect, this is the company for me!” and then you read the next and think, “Okay, well, maybe not.”
In just minutes, Power Wizard’s Shopping Tool can review all of Texans Evergy’s plans AND every other REP’s plans in your area to find the plan that fits your specific electricity needs.
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Texans Energy Customer Service
In addition to being awarded an ‘A’ rating by the BBC, Texans Energy was voted as one of Houston’s Best and Brightest Companies to Work For in 2017 and 2018. Happy employees often translate to stellar customer service.
Texans Energy customer service representatives are available from 7:00 am – 6:00 pm. They can be reached by phone at 855.508.3926
Texans Energy Pay Bill
Having options to pay your monthly bill is important. It creates a positive customer service experience when you can choose your personal preference for bill payment.
Texans Energy accepts all major debit and credit cards and provides several payment options for their customers:
- Online – via Texans Energy Customer Portal
- By phone – 855.508.3926
- By mail – include your account number on your check and send to: Texans Energy
PO Box 205040
Dallas, TX 75320-5040 - Your Bank’s Bill Pay – payments are accepted from most major banks and financial institutions. It may take up to seven days for payments to post.
For billing questions or concerns, you can contact Texans Energy by email at info@mytexansenergy.com or by phone at 855.508.3926.
Texans Energy Locations
As mentioned previously, Texans Energy is available to consumers in every deregulated area of Texas.
To be SURE if Texans Energy provides service to your particular address, submit your zip code in their online “view offers” system located on their homepage.
Let’s take a look at a few cities serviced by Texans Energy and how you might take advantage of their plan options in each location.
Dallas
In the city of Dallas, Texans Energy provides several different plan options. A quick inquiry on their website of the zip code 75001 returns six choices, to be exact.
Which one is right for you?
Let’s say you don’t want to worry about combing through the fine print to identify and calculate a true kWh per hour that includes all additional fees.
You like to budget and your electricity usage is pretty consistent from one month to the next.
Texans Energy’s ‘Hassle Free’ 12 and 24-month plans are available at 11.1 and 11.5 cents per kWh respectively.
The rates for these plans are higher than other plans offered by Texans Energy, but they are transparent. All potential fees are included. You know exactly what rate you’ll pay no matter if you use 500 or 1700 kWh of electricity per month.
This can help with your monthly budgeting calculations.
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Houston
Texans Energy also offers six electricity plans in Houston (zip code 77015).
Lifestyle can play a huge role in your choice of plan.
Let’s imagine you work as a consultant for hospital financing. You live alone in a small house in Houston and you travel for work a lot. You also don’t intend on moving in the next several years.
In this situation, your home is often empty, and you’re open to a long-term contract.
Texans Energy’s Super Saver 24 plan might be the right choice. The advertised rate is 5.9 cents per kWh and there is no minimum usage fee. Meaning, that you can use as little electricity as you want without incurring a penalty.
When you’re away from home for two and a half weeks next month, your electricity usage for the month will likely be very low. With lower usage, you’ll pay a lower energy delivery charge than someone who is home most of the month.
Corpus Christi
Corpus Christi, TX is also served by Texans Energy. Three plans are available in the zip code 78336.
One of these plans is the Default M2M variable-rate plan (the only variable-rate plan Texans Energy offers).
This time, let’s suppose you are relocating to Corpus Christi for a short time in order to get a new location of your business up and running. You only anticipate remaining in Corpus Christi for about four months.
You’re able to secure a short-term rental, but a long-term electricity contract is not going to work for you.
Texans Energy’s Default M2M plan is a month-to-month option. The rate is higher and may vary each month depending on the market. But, there is no termination fee.
So when your new business location is ready to operate without you, you can cancel your service without worry.
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