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Texans Energy
As of June 2020, Texans Energy is no longer operating as a Retail Electric Provider (REP) in Texas.
What Was Texans Energy?
Texans Energy was an electricity provider headquartered in Sugar Land, Texas. According to records from the Public Utility Commission of Texas (PUCT), Texans Energy operated under Mega Energy, LLC, which later became World Power & Gas LP. Before leaving the Texas electricity market, the company supplied electricity service to residential and commercial customers across deregulated areas of the state.
What Features Set Texans Energy Apart?
Texans Energy emphasized a customer-focused approach and positioned itself as a family-oriented electricity provider.
In addition to selling electricity plans, the company supported several charitable organizations through enrollment-based fundraising programs that allowed customers to contribute to specific causes.
Texans Energy and TCF-Houston
Texans Energy partnered with the Houston chapter of The Citizens Foundation (TCF-USA), a nonprofit organization dedicated to expanding educational opportunities for underprivileged children in Pakistan. Customers who enrolled using designated promotional codes helped generate donations that supported the organization’s educational programs and initiatives.
Texans Energy and The Faris Foundation
Texans Energy also worked with The Faris Foundation, an organization focused on childhood cancer awareness and research. According to company materials, qualifying residential and business enrollments generated donations that supported the foundation’s work and ongoing programs.
Texans Energy Rates
Texans Energy no longer offers electricity plans in Texas.
Below is a list of active retail electric providers currently available through the Power Wizard marketplace.
| Plan Name | ¢/kWh | Est. Bill | Term | Rating |
|---|---|---|---|---|
| APG&E - SimpleSaver 12 | 7.0¢ | $70.00 | 12 mos. | 4.8 |
| 4Change Energy - Maxx Saver Value 12 | 7.1¢ | $71.00 | 12 mos. | 4.9 |
| Companion Energy - Companion Savings + Benefits 12 | 7.1¢ | $71.00 | 12 mos. | 4.3 |
| Frontier Utilities - Frontier Saver Plus 12 | 7.1¢ | $71.00 | 12 mos. | 4.8 |
| Gexa Energy - Gexa Eco Saver Plus 12 | 7.1¢ | $71.00 | 12 mos. | 5 |
| Express Energy - Flash Value 12 | 7.1¢ | $71.00 | 12 mos. | 4.7 |
| Rhythm Energy - Rhythm Max Saver 12 | 7.4¢ | $73.70 | 12 mos. | 4.8 |
| Energy Texas - The Lone Saver Plus 12 | 7.4¢ | $73.70 | 12 mos. | 4.7 |
| Chariot Energy - GridPlus 12 | 7.4¢ | $74.00 | 12 mos. | 4.4 |
| Octopus Energy - Octopus Lite 12 | 8.8¢ | $88.20 | 12 mos. | 4.1 |
Texans Energy Reviews
Customer reviews often provided insight into billing practices, customer service, and overall satisfaction. As with most electricity providers, reviews tended to reflect either very positive or very negative experiences.
Before Texans Energy left the Texas market, reviews and ratings were available through sources such as:
- The Better Business Bureau (BBB)
- Google Reviews
Consumers researching the company’s history may still find archived reviews, ratings, and complaints on those platforms.
Texans Energy Plans
Texans Energy offered several plan options for residential customers.
Fixed-Rate Plans
The company’s fixed-rate plans included:
- A locked electricity rate for the duration of the contract
- Contract terms that generally ranged from 9 to 24 months
- Protection from changes in market electricity prices during the contract period
While the energy charge remained fixed, total monthly bills could still vary based on electricity usage and changes in Transmission and Distribution Utility (TDU) delivery charges.
As with most fixed-rate plans in Texas, customers who ended service before the contract expired could have been subject to an early termination fee (ETF), depending on the plan terms.
Month-to-Month Plans
Texans Energy also offered month-to-month plans for customers who preferred flexibility over a long-term contract. These plans did not require an extended commitment, although pricing could change over time based on market conditions. Availability varied by service area.
Texans Energy Business Plans
Texans Energy provided commercial electricity plans and customized pricing for businesses throughout Texas.
After reviewing a company’s electricity usage and operational needs, representatives worked with business customers to identify plan options and pricing structures that aligned with their requirements. When comparing commercial electricity plans, businesses often considered factors such as energy consumption, operating schedules, budget goals, and preferred contract lengths.
Texans Energy Customer Service
While Texans Energy was operating, customers could contact the company by phone or email for assistance.
Customer service representatives helped with:
- Billing questions
- Account management
- Service-related inquiries
- Payment support
Customer support was generally available between 7:00 a.m. and 6:00 p.m.
Texans Energy Pay Bill
While Texans Energy was active, customers could pay their electricity bills through several methods, including:
- Online payments through the customer portal
- Phone payments
- Mail payments
- Bank bill-pay services
The company accepted all major debit and credit cards and provided support for customers with billing questions or payment-related concerns.