CenterPoint Energy in Texas: Service Area, Outages & TDU Charges Guide

Discover what CenterPoint Energy is, its role in delivering electricity, and the areas it serves in Texas.

Written by Christine Orlando | Reviewed By Luis Luna
Last updated March 20, 2026

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CenterPoint Energy at a Glance

  • For a Power Outage call 800-332-7143
  • TDU serving Greater Houston
  • Handles outages & grid maintenance
  • Delivery charges are regulated by PUCT
  • Does not sell electricity plans

How to Report a CenterPoint Energy Outage (Phone Numbers & Map)

If you live in CenterPoint Energy’s service area and your power goes out or you come across downed power lines, contact CenterPoint, not your REP. Your REP cannot dispatch crews or make grid repairs. Below is CenterPoint Energy’s contact information.

  • To Report a Power Outage: Call 800-332-7143 Houston) for Houston and surrounding areas.
  • Online Outage Map: Use the real-time Outage Map for restoration updates and estimated repair times.
  • Downed Power Lines: Stay away and immediately call CenterPoint’s line at 713-207-2222 or 911.
  • General Inquiries: Before You Dig: Call 811 to have underground power lines located and marked for safety.

What Is CenterPoint Energy, and What Does It Do in Texas?

CenterPoint Energy is the regulated Transmission and Distribution Utility, or TDU, that delivers electricity across much of the Greater Houston area. It operates under the oversight of the Public Utility Commission of Texas and works within the Electric Reliability Council of Texas (ERCOT) electric grid. CenterPoint owns and maintains the physical grid, including high-voltage transmission lines, neighborhood distribution wires, substations, and smart meters that measure your usage.

CenterPoint’s predecessor served the Houston region since the late 1800s and was formerly known as Houston Lighting & Power before the market deregulated. Today, its role is strictly limited to delivery. It does not sell electricity, set your retail rate, or manage your contract. Those responsibilities belong to your Retail Electricity Provider (REP).

CenterPoint Energy Responsibilities: Delivery, Maintenance & Outage Response

CenterPoint Energy’s role is focused entirely on delivering electricity across its service territory. Its responsibilities are:

  • Safe Power Delivery: Transfers electricity from generation sources through a complex network of high-voltage transmission lines and local distribution wires to end users.
  • Grid Maintenance and Repair: Maintains and upgrades poles, wires, transformers, substations, and other equipment to support long-term system reliability.
  • Emergency Response: Restores power after severe weather events and repairs damaged infrastructure across its territory.
  • Infrastructure Innovation: Invests in advanced technologies, such as drone-based line inspections and smart-grid automation, to detect and isolate outages more efficiently.
  • Sustainability Support: Connects growing amounts of renewable energy generation to the grid, helping facilitate Texas’ evolving energy mix.

CenterPoint Energy Service Area Map: Houston & Surrounding Cities


Bacliff Banquete Baytown Beasley Bellaire
Bellville Boling Brookshire Channelview Clute
Conroe Crosby Cypress Damon Danbury
Dayton Deer Park East Bernard Freeport Fresno
Fulshear Galena Park Galveston Guy Hempstead
Highlands Hitchcock Hockley Houston Huffman
Humble Hungerford Katy Kemah Kendleton
La Porte Lake Jackson Liverpool Magnolia Manvel
Missouri City Montgomery Needville Orchard Pasadena
Pearland Pinehurst Pledger Porter Richmond
Rosenberg Rosharon Santa Fe Seabrook Sealy
Simonton South Houston Spring Stafford Sugar Land
Thompsons Tomball Waller Wallis Webster
Wharton

Best Electricity Providers in the CenterPoint Energy Service Area

While you can’t choose your TDU, there are many REPs to choose from in the CenterPoint service area. We’ve outlined a few below, but you can enter your ZIP code into Power Wizard’s comparison tool to view what’s available to you.

ProviderPlan¢/kWhEst. Monthly BillTermRatingCheckout Link
APG&ESimpleSaver 157.9¢$7915 months4.2Checkout
Rhythm EnergyRhythm Saver 158.0¢$79.615 months4.8Checkout
Energy TexasThe Lone Saver 158.0¢$79.615 months4.7Checkout
Express EnergyFlash Value 248.0¢$8024 months4.7Checkout
4Change EnergyMaxx Saver Value 248.0¢$8024 months4.9Checkout
Companion EnergyCompanion Savings + Benefits 128.0¢$8012 months4.3Checkout
Gexa EnergyGexa Eco Saver Plus 128.1¢$8112 months4.8Checkout
Frontier UtilitiesFrontier Saver Plus 128.1¢$8112 months4.8Checkout
Octopus EnergyOctopus Lite 128.1¢$81.112 months4.1Checkout
Chariot EnergyGridEdge 3611.4¢$11436 months4.4Checkout
Veteran EnergyValor 1213.4¢$13412 months4.7Checkout
CleanSky EnergyEmbrace Green 12 - New Customer Special13.8¢$137.912 months3.6Checkout
Atlantex PowerLuminous 1514.2¢$141.815 months3.8Checkout
Payless Power12 Month - prepaid18.0¢$18012 months3.4Checkout
*Updated on 03/20/2026, 2:29:17 PM CDT for ZIP Code 77003. Pricing and plan offerings for electricity providers are subject to change. Monthly bill estimates are based on 1000 kWh usage. Actual bills may vary based on usage patterns and additional fees.

Average Electricity Rate in the CenterPoint Area:

In the center point service area the average electricity rate hovers around 15.8¢.

TDSP Centerpoint

Average 15.8¢/kWh
*Rates last updated on: March 20, 2026. The chart above shows energy rates for CenterPoint Energy at 1000 kWh usage. These rates include utility pass-through fees along with the energy rate charged by your electric provider.

CenterPoint Energy Delivery Rates & TDU Charges

If you live in the Houston area or surrounding cities, your total electricity bill has two main components. One portion comes from your electricity provider for the energy supply itself. The other portion consists of regulated delivery charges from CenterPoint, the local TDU. These delivery fees are pass-through charges, meaning every provider in the CenterPoint service area must include them on your bill and cannot mark them up or discount them. You will see these listed clearly on your Electricity Facts Label (EFL).

TDU delivery fees include a monthly base charge that covers maintaining your connection to the grid and a per-kilowatt-hour (kWh) delivery charge based on the amount of electricity delivered to your home.

Current CenterPoint Energy TDU Delivery Rates March 2026

Charge Type Rate/Fee Purpose
Monthly Base Charge $4.90 This is a combination of two charges: meter and customer charge.

Meter charge: Covers costs related to gathering usage data and testing, replacing, installing, or removing meters.

Customer charge: Covers costs related to customer service activities.

Delivery Charge (per kWh) $0.05 Delivering electricity over transmission and local distribution lines, including maintaining poles, wires, substations, and meters.

 
When comparing plans, read the EFLs carefully to understand how the provider’s energy rate and CenterPoint’s delivery charges combine to determine your total effective price per kWh. Because one of these fees varies with your usage, it is helpful to use a kWh or electricity bill calculator to estimate your total monthly cost.

CenterPoint Energy FAQs: Billing, Switching & Service Questions


No. As a utility, CenterPoint does not sell energy plans; you must select a Retail Electric Provider (REP) for your energy supply.


CenterPoint does not charge a switching fee, but your current provider may charge an Early Termination Fee (ETF) unless you are moving or within the final 14 days of your contract.


The best time to shop for a new electricity rate in Texas is in the spring or fall when energy demand and prices are lower.


CenterPoint is investing in smart-grid technology, known as a self-healing grid, that senses local conditions and automatically reroutes power around faults to restore service faster.

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