Oncor Electric Delivery: Utility & Service Guide

Get to know Oncor Electric Delivery, its roles and responsibilities, and its service area in Texas.

Written by Christine Orlando | Reviewed By Luis Luna
Last updated March 20, 2026

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How to Report an Oncor Power Outage

Because Oncor Electric Delivery maintains the grid in its service area, it is who you contact if the power goes out or you spot a downed power line.

  • Online Reporting: Use the Oncor Outage Map for “real-time status” updates.
  • Report by Phone: Call 888-313-4747 (Available 24/7).
  • Report by Text: Text “OUT” to 66267.
  • General Inquiries: Call 888-313-6862

What is Oncor Electric Delivery?

Oncor Electric Delivery is a regulated Transmission and Distribution Utility (TDU), commonly referred to as an electric utility, headquartered in Dallas, Texas. As the largest energy delivery company in the state, Oncor maintains more than 144,000 miles of power lines and serves more than 13 million Texans. Its core responsibilities include:

  • Infrastructure maintenance: Oncor owns and maintains the poles, transmission towers, substations, transformers, and smart meters that keep electricity moving Oncor’s Texas service territory/service area.
  • Energy delivery: It transports electricity from power plants over high-voltage transmission lines, then distributes it through lower-voltage neighborhood lines to homes and businesses.
  • Emergency response and repair: Oncor crews handle equipment upgrades, storm repairs, and vegetation management to help prevent outages. If your power goes out, Oncor is the company that restores service, regardless of which Retail Electric Provider (REP) you choose.

Although you can shop around for REPs in deregulated areas of Texas, you cannot choose your own TDU because they are assigned by location.

Oncor Service Area

Oncor serves more than 400 communities across more than 98 counties in Texas. Its footprint stretches from the Dallas-Fort Worth metroplex to parts of West, East, and Central Texas. Here’s a closer look at the deregulated cities within their territory:

Cities and Regions


Abbott Ackerly Addison Aledo Allen
Alma Alto Alvarado Alvord Amarillo
Andrews Angus Anna Annetta North Annetta South
Annetta Annona Appleby Archer City Argyle
Arlington Arp Athens Aurora Austin
Azle Balch Springs Bangs Bardwell Barry
Bartlett Bedford Bellevue Bellmead Bells
Belton Benbrook Beverly Hills Big Spring Blanket
Blooming Grove Blue Mound Bonham Boyd Brady
Breckenridge Bridgeport Brownsboro Brownwood Bruceville
Buckholts Buffalo Bullard Burkburnett Burke
Burleson Bynum Caddo Mills Cameron Campbell
Caney City Canton Carbon Carrollton Cashion Community
Cedar Hill Celeste Celina Centerville Chandler
Chico Chireno Clarksville Cleburne Coahoma
Cockrell Hill Colleyville Collinsville Colorado City Comanche
Commerce Como Cool Coolidge Cooper
Coppell Copperas Cove Corinth Corsicana Coupland
Crandall Crane Cresson Crockett Cross Roads
Crowley Cumby Cushing Dallas Dalworthington Gardens
Dawson De Leon Dean Decatur Denison
Denton Desoto Diboll Dish Dodd City
Dorchester Dublin Duncanville Early Eastland
Ector Edgecliff Village Edgewood Edom Electra
Elgin Elkhart Emhouse Enchanted Oaks Ennis
Euless Eureka Eustace Everman Fairfield
Fairview Farmers Branch Farmersville Fate Ferris
Florence Flower Mound Forest Hill Forney Forsan
Fort Worth Frankston Frisco Frost Gainesville
Gallatin Garland Garrett Georgetown Gholson
Glenn Heights Godley Golinda Goodlow Gorman
Graford Graham Grand Prairie Grandview Granger
Grapeland Greenville Groesbeck Gun Barrel City Gunter
Haltom City Harker Heights Haslet Heath Hebron
Henrietta Hewitt Hickory Creek Hideaway Highland Park
Hillsboro Holland Holliday Honey Grove Howe
Hubbard Hudson Oaks Hudson Huntington Hurst
Hutchins Hutto Iowa Park Irving Italy
Itasca Jacksboro Jacksonville Jarrell Jewett
Jolly Josephine Joshua Justin Kaufman
Keene Keller Kemp Kennedale Kerens
Killeen Knollwood Krum Lacy Lakeview Ladonia
Lake Bri Lake Bridgeport Lake Dallas Lake Worth Lakeside City
Lakeside Lakewood Village Lamesa Lancaster Latexo
Lavon Leona Leroy Lewisville Lindale
Lindsay Lipan Little Elm Little River Loraine
Lorena Lott Lovelady Lowry Crossing Lubbock
Lucas Lufkin Mabank Malakoff Malone
Manor Mansfield Marlin Marquez Mart
Maypearl Mcgregor Mckinney McLendon Melissa
Melvin Mertens Mesquite Mexia Midland
Midlothian Milano Mildred Milford Millsap
Mineral Wells Mobile City Monahans Moody Morgan’s Point Resort
Mount Calm Muenster Murchison Murphy Mustang
Nacogdoches Navarro Nevada New Chapel Hill New Fairview
New Summerfield Newark Neylandville Nolanville Noonday
North Richland Hills Northlake O’Donnell Oak Grove Oak Leaf
Oak Point Oak Valley Oakwood Odessa Oglesby
Overton Ovilla Palestine Palmer Pantego
Paradise Paris Parker Payne Springs Peaster
Pecan Gap Pecan Hill Penelope Pflugerville Plano
Pleasant Valley Poetry Ponder Post Oak Bend Pottsboro
Powell Poynor Princeton Prosper Pyote
Quinlan Ranger Ravenna Red Oak Reno (Lamar County)
Reno (Parker County) Retreat Rhome Rice Richardson
Richland Hills Richland Springs Richland Riesel River Oaks
Roanoke Robinson Rockdale Rockwall Rogers
Roscoe Rosebud Rosser Round Rock Rowlett
Roxton Royse City Runaway Bay Rusk Sachse
Sadler Saginaw Salado Sanctuary Sansom Park
Savoy Seagoville Shady Shores Sherman Snyder
Southlake Southmayd Springtown St. Paul Stanton
Stephenville Streetman Sulphur Springs Sunnyvale Sweetwater
Taylor Teague Tehuacana Temple Terrell
The Colony Thorndale Thornton Thorntonville Thrall
Tira Tool Trinidad Trophy Club Troup
Troy Tyler University Park Valley View Van Alstyne
Van Venus Waco Watauga Waxahachie
Weatherford Weir Wells West Westbrook
Westover Hills Westworth Village White Settlement Whitehouse Wichita Falls
Wickett Willow Park Wills Point Wilmer Windom
Wink Wolfe City Woodway Wortham Wylie
Yantis Zavalla Grapevine

Compare Electricity Plans in Oncor’s Service Area by ZIP Code

If you live in a deregulated city in Oncor Electric Delivery’s service area, you can choose your REP and electricity plan. Power Wizard’s energy experts have highlighted some of the top options across the TDU below. If you want to see what’s available in your area, enter your ZIP code into our plan comparison tool.

ProviderPlan¢/kWhEst. Monthly BillTermRatingCheckout Link
Express EnergyFlash Value 248.4¢$8424 months4.7Checkout
APG&ESimpleSaver 128.4¢$8412 months4.2Checkout
4Change EnergyMaxx Saver Value 128.4¢$8412 months4.9Checkout
Companion EnergyCompanion Savings + Benefits 128.5¢$8512 months4.3Checkout
Rhythm EnergyRhythm Saver 158.6¢$85.615 months4.8Checkout
Energy TexasThe Lone Saver 158.6¢$85.615 months4.7Checkout
Frontier UtilitiesFrontier Saver Plus 128.6¢$8612 months4.8Checkout
Gexa EnergyGexa Eco Saver Plus 128.6¢$8612 months4.8Checkout
Octopus EnergyOctopus Lite 1210.1¢$101.312 months4.1Checkout
Chariot EnergyGridEdge 3611.5¢$11536 months4.4Checkout
Veteran EnergyValor 1213.6¢$13612 months4.7Checkout
CleanSky EnergyEmbrace Green 12 - New Customer Special14.3¢$143.412 months3.6Checkout
Atlantex PowerLuminous 1517.2¢$172.315 months3.8Checkout
Payless Power6 Month - prepaid18.2¢$1826 months3.4Checkout
*Updated on 03/20/2026, 3:56:27 PM CDT for ZIP Code 75205. Pricing and plan offerings for electricity providers are subject to change. Monthly bill estimates are based on 1000 kWh usage. Actual bills may vary based on usage patterns and additional fees.

What is the Average Electricity Rate in Oncor’s Service Area

Resident that live within the Oncor service area see on average an electricity rate of 15.2¢.

TDSP Oncor

Average 15.2¢/kWh
*Rates last updated on: March 20, 2026. The chart above shows energy rates for Oncor at 1000 kWh usage. These rates include utility pass-through fees along with the energy rate charged by your electric provider.

Understanding Oncor Delivery Charges

Texas electricity bills include both an energy charge (cents per kilowatt-hour, or kWh) from your electricity provider and delivery fees from your TDU. Delivery fees are approved by the Public Utility Commission of Texas (PUCT) and passed through to customers by their chosen provider, meaning every Oncor customer pays the same delivery fees regardless of who their REP is.

As of February 2026, residential customers in Oncor’s territory pay:

  • A flat monthly delivery charge of about $0.06
  • A usage-based delivery charge of $4.23 per kWh

However, these fees are typically updated a few times per year. In fact, Oncor requested permission from the PUCT and 210 cities to increase its base rates in mid 2025. If approved, a residential customer using 1,000 kWh per month on a plan priced at 15 cents per kWh would see a roughly 3 percent increase in their overall bill, or about $4.64 more per month. The total impact on each customer’s bill will depend on how much electricity they use each month.

You can find all rate information, including Oncor’s delivery fees, in your Electricity Facts Label (EFL).

Why Oncor Delivery Charges Are Increasing in 2026

On January 29, 2026, Oncor filed an unopposed settlement requesting approval of a $6.975 billion annual revenue requirement, representing an 8.8% increase over adjusted revenues.

Under the proposed settlement:

Beyond customer bills, broader grid demand is also shaping Oncor’s long-term investment strategy.

Why Texas Transmission Is Expanding: Data Centers & Grid Growth

Oncor’s large commercial and industrial interconnection queue exceeded 137 gigawatts as of December 31, 2024 — a 250% increase year-over-year .

By mid-2025, total interconnection requests surpassed 200 gigawatts, including approximately 186 GW from data centers alone .

ERCOT projects Texas peak demand could exceed 150 GW by 2030, nearly double current levels .

Oncor’s $36 Billion Infrastructure Investment Plan (2025–2029)

Oncor announced a $36.1 billion five-year capital plan for 2025–2029, representing a 50% increase over its prior $24.2 billion plan. The company budgeted approximately $7.1 billion for 2025 alone as it expands transmission capacity across Texas .

Company filings indicate total capital expenditures could exceed $48 billion if incremental projects are approved later in the planning cycle .

Frequently Asked Questions about Oncor


No, you cannot get your electricity directly from Oncor Electric Delivery. Oncor is a delivery-only utility. Electricity plans come from Retail Electricity Providers (REPs).


Oncor does not charge a fee, but your current electricity provider may charge an Early Termination Fee (ETF) unless you are moving out of your current address or are within the final 14 days of your contract. You can find more information about applicable ETFs in your Electricity Facts Label (EFL).


Oncor is investing $600 million in smart-grid technology and distribution automation (DA). This technology senses local operating conditions and can automatically reroute power around faulty areas to restore service more quickly.


The best time to shop for a new electricity rate in Texas is in the spring and fall, before peak summer and winter rates take effect.

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