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GoodCharlie Energy
GoodCharlie Energy is a Houston-based Retail Electric Provider (REP) offering fixed-rate electricity plans with personalized energy usage insights, bill alerts, and pet-focused benefits, including access to virtual veterinary services and support for animal rescue organizations.
GoodCharlie Energy Rates & Pricing in Texas: Fixed kWh Costs, TDU Fees & EFL Explained
GoodCharlie Energy offers fixed-rate electricity plans. While this means your energy charge per kilowatt-hour (kWh) will stay the same throughout your contract, it’s important to understand that not every household will end up paying the same amount each month. Your all-in rate will depend on your ZIP code, usage level, and Transmission and Distribution Utility (TDU) delivery charges. Always read the Electricity Facts Label (EFL) to understand what your monthly bill will look like.
Below are some of the electricity rates currently available in the Power Wizard marketplace. Enter your ZIP code to see your options.
| Plan Name | ¢/kWh | Est. Bill | Term | Rating |
|---|---|---|---|---|
| Companion Energy - Companion Savings + Benefits 12 | 6.3¢ | $63.00 | 12 mos. | 4.3 |
| Frontier Utilities - Frontier Saver Plus 12 | 6.3¢ | $63.00 | 12 mos. | 4.8 |
| Gexa Energy - Gexa Eco Saver Plus 12 | 6.3¢ | $63.00 | 12 mos. | 5 |
| 4Change Energy - Maxx Saver Value 12 | 6.3¢ | $63.00 | 12 mos. | 4.9 |
| APG&E - SimpleSaver 11 | 6.3¢ | $63.00 | 11 mos. | 4.8 |
| Energy Texas - The Lone Saver Plus 12 | 6.4¢ | $64.40 | 12 mos. | 4.7 |
| Chariot Energy - GridPlus 12 | 6.7¢ | $67.00 | 12 mos. | 4.4 |
| Rhythm Energy - Rhythm Max Saver 24 | 6.8¢ | $68.00 | 24 mos. | 4.8 |
| Express Energy - Flash Value 12 | 6.8¢ | $68.00 | 12 mos. | 4.7 |
| Atlantex Power - Luminous 10 | 11.8¢ | $118.30 | 10 mos. | 3.8 |
Who Owns GoodCharlie Energy? Company Background, Founding Year & Mission
GoodCharlie Energy is a Houston-based Retail Electricity Provider (REP) built for animal lovers. It’s parent company is Calpine who is also the owner of Champion Energy. GoodCharlie offers fixed-rate plans only, so customers do not have to navigate complicated plan structures. They also provide customized energy usage insights and bill alerts to help customers stay ahead of high-usage months and better manage their electricity costs.
But the real differentiator is GoodCharlie’s pet-focused mission. Customers can nominate their favorite animal rescue organization to receive a donation. On top of that, every electricity plan has built-in pet perks, including access to a free, 24/7 video veterinarian consultation service and a $750 emergency vet fund that covers up to five dogs or cats in the household.
What Customers Are Saying About GoodCharlie Energy
Across review sites, customers express mixed but passionate feelings about GoodCharlie Energy. Many reviewers praise the pet-centric perks, friendly service, and easy communications. However, some reviews highlight concerns about billing issues, technical problems with online payments, and disappointment when pet emergency benefits don’t meet expectations.
Power Wizard’s energy experts have also reviewed GoodCharlie Energy. Check out their take below. Learn more about how our REP ratings work.
| Overall PowerWizard Score | Rating Scale (1-5) |
|---|---|
| Overall Score | |
| Customer Service |  4.5 |
| Online Accessibility |  5 |
| Plan Options | 5 |
GoodCharlie Energy Plans: 12-, 16-, 24- & 36-Month Fixed-Rate Options
GoodCharlie offers fixed-rate electricity plans with 12-, 16-, 24-, and 36-month contracts. Every plan comes with the REP’s signature pet perks, usage insights, and bill alerts. If you want to support renewable energy, you can choose a fixed-rate plan powered by 100% green energy in a 12, 24, or 36-month contract.
Fixed-Rate Electricity Plans: How GoodCharlie’s Pricing Structure Works
Fixed-rate electricity plans provide stable kWh rates throughout your contract. This simplifies budgeting, but keep in mind that your electricity rates will still be impacted by your usage level. Use your average consumption and the EFL to see whether a specific plan may work for your Texas household.
Pros:
- More predictable bills
- Pet perks at no extra cost
- Green energy options available
Cons:
- Early Termination Fee (ETF) applies if you cancel early
- No benefit if market prices drop
- Limited flexibility
GoodCharlie Energy vs Companion Energy vs Octopus Energy: Plan Types, Rates & Features Compared
Want to explore more options before committing to an REP? Here’s how GoodCharlie stacks up to other popular local providers.
| Feature | GoodCharlie Energy | Companion Energy | Octopus Energy |
|---|---|---|---|
| Overall Rating | |||
| Plan Types | Fixed-rate, green energy | Fixed-rate, bill credit, time-of-use | Fixed-rate, variable-rate, green energy, EV charging, time-of-use |
| Top 12-Month Plan | GoodEnergy 12 | Companion 12 | Octo Green 12 |
| Best Feature | Included pet perks and user-friendly online energy tools | Pet charity partnerships, included pet benefits, and user-friendly app | 100% green energy plans and compatible with smart home technology |
GoodCharlie Energy Service Areas: TDUs Served (Oncor, CenterPoint, AEP, TNMP)
GoodCharlie Energy serves residential customers across most deregulated areas of Texas, including the following TDUs:
- Oncor Electric Delivery – Dallas, Fort Worth, Plano, Arlington, Lewisville
- CenterPoint Energy – Houston, Pasadena, Sugar Land
- AEP Texas Central – Corpus Christi, McAllen, Laredo
- AEP Texas North – Abilene, San Angelo
- Texas-New Mexico Power (TNMP) – League City, Texas City, Alvin
This REP does not operate in cities like Austin that are managed by municipal utilities.
Is GoodCharlie Energy Worth It? Pros, Cons & Who It’s Best For
Still not sure whether GoodCharlie is right for you? You may want to consider them if:
- You want simple, fixed-rate plans
- You have pets and want access to free benefits for them
- You’re an animal lover who wants a portion of your bill donated to animal rescues and shelters
- You like getting automatic usage insights and bill alerts
- You want easy-to-use digital energy tools
Not sold on GoodCharlie? Explore green energy plans, prepaid electricity, or bill credit options to find what fits your lifestyle. Ready to enroll or view more REPs in your area? Pop your ZIP code into Power Wizard’s plan comparison tool now!
GoodCharlie Energy FAQs: Rates, Contracts, Credit Checks & Cancellation Fees
You can contact GoodCharlie Energy Monday through Friday from 8am to 7pm CT by calling 1-800-205-5230 or by emailing them at info@goodcharlie.com.
Yes, GoodCharlie Energy charges $20 per remaining month on your contract if you cancel early. However, exceptions exist for individuals who cancel due to a move or are within the final 14 days of their contract.
Yes, GoodCharlie may run a credit check during enrollment. If you do not meet their minimum credit requirements, you may have to pay a deposit before starting service. Contact GoodCharlie for more information.
No, GoodCharlie does not currently offer a satisfaction guarantee program.
GoodCharlie Energy offers fixed-rate electricity plans in 12, 16, 24, and 36-month contracts.
GoodCharlie Energy offers 24/7 access to a live veterinarian and a $750 emergency fund for up to 5 cats and dogs. They also round up their monthly electricity bills to the nearest dollar and donate the difference to pet shelters and rescues across Texas.