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Think Energy Texas: About, Rates, Locations, Customer Service, and More

OK, take a breather.

How many different websites just like this have you already seen today in your search for information about Think Energy?

Are you a Think Energy customer or considering starting a contract with them? You don’t need to scour web pages for information anymore.

There is a much easier way to find out if Think Energy is right for you.

Power Wizard to the rescue!

Power Wizard’s unbiased algorithm will make all of the comparisons for you in 5 minutes or less! All you have to do is enter your zip code into the Shopping Tool and wait for the results!

So, what are you waiting for?

 

This guide will tell you everything you need to know about Think Energy. We’ll also give you step-by-step directions for choosing the very best plan for your own unique energy needs.

What is Think Energy?

Think Energy is one of the 160+ REPs providing energy services in Texas.

Beginning in 2011, Think Energy provides electricity services to Texans in areas such as Houston and Dallas.

Some of the electric distribution companies that Think Energy works with includes:

• AEP Texas North Co
• AEP Texas Central Co
• CenterPoint Energy Houston Electric, LLC
• Oncor Electric Delivery
• Texas New Mexico Power Co

In addition to providing electric services in Texas, Think Energy also services:

• Connecticut
• Delaware
• Illinois
• Maine
• Maryland
• Massachusetts
• New Hampshire
• New Jersey
• New York
• Ohio
• Pennsylvania
• Rhode Island
• Washington D.C.

What makes Think Energy different than all the other REPs?

Think Energy is part of the ENGIE Group of companies. Think Energy has been operating in Texas for less than a decade. The ENGIE Group has been in the power, natural gas, and energy industry for more than 175 years.

Based in Paris, France, ENGIE currently operates on 5 continents within 70 different countries.

Unlike many other REPs in Texas, Think Energy does not offer any variable rate plans. Think Energy prides itself on being transparent and upfront with their prices. That’s why they only offer fixed-price products to ensure that energy prices won’t fluctuate from month to month.

Think Energy touts its straightforward billing and guarantees no hidden costs or fees. Also no “bait and switch” offers that may end up shocking customers with higher rates in the future.

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How To Change Electric Companies In Texas?

Are you a Think Energy customer interested in switching to a different electricity provider?

Or perhaps you’re with another REP and are interested in making the change to Think Energy.

Either way, thanks to the deregulation of electricity in Texas, you as a consumer have the option to change REPs at any time.

Although having the ability to choose seems like a great opportunity for you, changing electric companies can also be a very stress-inducing and complicated process.

When it comes to changing electric companies, you basically have 2 choices. The hard way and the easy way.

Changing Companies Manually – The Hard Way

The process of changing electric companies manually is very time-consuming and often overwhelming for most customers, especially if you don’t have a Master’s Degree in data analysis.

This manual process will include, at a minimum, the following steps:

1. Research and find the hundreds of REPs that provide electric service to your address.
2. Pour over the potentially thousands of different plans that are available for you to choose from.
3. Create complicated spreadsheets and tables in order to compare and contrast all of the various rates and plans.
4. Take into account any fees you may be charged for early termination of your current contract, as well as any deposits that may be required from the new REP you choose.
5. Do your best to try and coordinate a smooth transition from your old provider to your new one.
6. Cross your fingers, dance a little jig, and hope you made the best choice.

Use Power Wizard’s Shopping Tool – The Easy Way

Unless you’re a fan of self-inflicted pain, stress-induced headaches, and anxiety-filled, sleepless nights, Power Wizard is probably going to be your best bet for quickly and easily selecting a new electricity plan that best meets your individual needs.

The process for using Power Wizard’s Shopping Tool couldn’t be easier and will most likely take less time than catching up on Instagram.

1. Input your zip code into Power Wizard’s Shopping tool.
2. Input other relevant information, such as the size and age of your home and your average electrical usage.
3. Allow Power Wizard’s cutting-edge, unbiased algorithm to match you with the best plan for your personal needs.
4. Pat yourself on the back for saving yourself from unnecessary stress and headaches. Perhaps even reward yourself with some guilt-free Instagram scrolling.

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How To Find The Best Electricity Plan In Texas

Most people think that the best electricity plan is the cheapest electricity plan or the plan with the lowest kWh rate.

Unfortunately, it is not that simple.

The “best” plan will be different for each person.

Since it is a highly individualized answer – each person will need to examine their own situation. With all the hidden fees, technical jargon in the contracts, and other stipulations, it’s hard to know which plan is truly right for your unique electricity needs.

Much like the process outlined above for changing electricity companies, the process of trying to find the best electricity plan can be stressful and time-consuming if you choose to go about it the manual way.

Even if you invest hundreds of hours into researching your options, pour over the plans, and compare even the smallest details to find the plan that you think is best for you, how can you be 100% sure?

Simply put, you can’t be 100% sure.

Not unless you use Power Wizard’s, Shopping Tool.

Simply input some basic information about your home and historic electricity usage, and in 5 minutes or less, Power Wizard will identify the best plan for you.

You can feel confident that the plan Power Wizard selects for you is 100% the best plan for your individual needs.

Think Energy Rates

Think Energy offers a multitude of different fixed-rate plans with varying rates. Since Think Energy services many different cities in Texas, rates will vary based on the plan selected as well as your exact zip code.

If you’d like to know the exact rates for a specific plan in your area, you can find this information by going straight to Think Energy’s website and searching for the rates in your location.

But, be careful.

Remember that there are hundreds of REPs in Texas and even more plans and rates to choose from.

This means that there is a huge possibility of overspending if you fail to consider all of your options.

Rather than simply considering the plans offered by Think Energy, which may or may not be the best option for you, why not broaden your search?

Power Wizard’s Shopping Tool makes this a simple and quick process. Not only will Power Wizard examine all of the plans offered by Think Energy, but it will also search every single plan available in your area, comparing them all to your individual and specific needs.

In 5 minutes or less, you can be confident that Power Wizard has identified the plan that best fits your needs.

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Think Energy Reviews

While rates are generally the most important aspect when selecting a REP to provide your electricity services, many customers also have expectations for their experience as a customer.

Some of these expectations include:

• Dependable and consistent power supply
• Limited service interruptions
• Competitive rates
• Easy to use website or app for making payments, checking plan details, etc.
• Simple and straightforward billing practices
• Friendly, helpful, easy to reach customer service representatives

Reading reviews left by other Think Energy customers can give you an indication of what to expect from their customer service. Reading first-hand stories and experiences can help paint the entire picture of what you can expect as a Think Energy customer.

Be careful when reading these reviews, though.

Keep in mind that middle-of-the-road, relatively satisfied customers don’t tend to leave reviews. Normally it’s only customers with either awful experiences or amazing ones that leave the reviews.

If you’d like to read some Think Energy Reviews, here are a few places you can check:

• Read Think Energy customer reviews on Yelp.
• Check out the reviews for Think Energy and other REPs on the Public Utility Commission of Texas website.
• Read Think Energy complaints filed with the Better Business Bureau.

Think Energy Plans

In the state of Texas, Think Energy only offers fixed-rate plans.

You may be wondering…

What is a fixed-rate energy plan?

Basically, a fixed-rate plan is exactly what it sounds like. It is a plan for either electric or natural gas in which the monthly price is fixed for a set length of time, according to the contract terms.

A fixed-rate plan can be a very good choice for customers who don’t like surprises and would prefer to know exactly what their electricity bill will be each month.

The downside to a fixed-rate plan is that it may actually end up costing you more in the long run if you use less electricity than you are actually paying for.

Remember, there are literally hundreds of REPs in Texas with even more plans and rates to choose from.

The best way to be 100% confident that you’re choosing the best plan for your personal needs is to use Power Wizard’s Shopping tool to match you with your ideal plan.

Think Energy offers 2 main types of fixed-rate plans; Think Simple plans and Think Clean plans.

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Think Simple Plans

The standard electricity plans offered by Think Energy are called Think Simple.

There is a variety of these Think Simple plans offered, each with their own fixed-rate term, cancellation fee, and per kWh charge.

For each of the Think Simple plans, Think Energy guarantees a locked-in rate for the selected contract term with no hidden fees.

Some examples of the plans offered include:

• Think Simple 7 – 11.5¢ kWh, 7 months fixed-rate, $100 cancellation fee
• Think Simple 8 – 11.7¢ kWh, 8 months fixed-rate, $100 cancellation fee
• Think Simple 9 – 11.4¢ kWh, 9 months fixed-rate, $100 cancellation fee
• Think Simple 12 – 10.8¢ kWh, 12 months fixed-rate, $110 cancellation fee
• Think Simple 18 – 10.4¢ kWh, 18 months fixed-rate, $175 cancellation fee
• Think Simple 24 – 10.4¢ kWh, 24 months fixed-rate, $175 cancellation fee

Keep in mind that the above rates are simply examples for comparison purposes only. Given the competitiveness among REPs, these prices could change every 15 minutes!

Think Clean Plans

In addition to the traditional electricity plans offered, Think Energy also offers Renewable Energy plans called Think Clean.

Like the Think Simple plans, there is also a variety of these Think Clean plans offered, each with their own fixed-rate term, cancellation fee, and per kWh charge.

For each of these Think Clean plans, Think Energy guarantees a locked-in rate for the selected contract term with no hidden fees.

Some examples of the plans offered include:

• Think Clean 12 – 11.3¢ kWh, 12 months fixed-rate, $150 cancellation fee
• Think Clean 18 – 10.7¢ kWh, 18 months fixed-rate, $175 cancellation fee

Again, please keep in mind that the above rates are simply examples for comparison purposes only.

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Think Energy Business Plans

If you are a business owner in Texas, Think Energy offers electricity plans for your business, too.

The needs of a business or commercial property vary a great deal from the needs of a single-family home.

Because of this, Think Energy, and many other REPs as well offer special plans and rates that cater specifically to the special needs of a business or commercial property.

Businesses and commercial properties, in general, use a great deal more electricity than a single-family home, and so often, the business plans offer a lower per kWh rate to accommodate these large-scale electrical needs.

If you thought that manually selecting the best plan for your personal home was a lot of work, selecting the best plan for a business is in a whole new league of headaches and frustration.

Like most other REPs, Think Energy does not publish its business plans online. In order to find out the plans and rates available for your business, you must do one of 2 things…

1. Submit an online quote request and wait for Think Energy to email you back.
2. Call the customer service line, wait for an available representative, and then obtain a quote over the phone.

Remember, this is in addition to the other steps you must also go through…

1. Research and find the hundreds of REPs that provide electric service to your address.
2. Pour over the potentially thousands of different plans that are available for you to choose from.
3. Create complicated spreadsheets and tables in order to compare and contrast all of the various rates and plans.
4. Take into account any fees you may be charged for early termination of your current contract, as well as any deposits that may be required from the new REP you choose.
5. Do your best to try and coordinate a smooth transition from your old provider to your new one.
6. Hope you’ve made the best choice.

Why go through all of this time, frustration, and stress when there’s an easier way?

In less than 5 minutes, Power Wizard’s unbiased algorithm can match you up to the very best plan to meet your specific business needs.

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Think Energy Customer Service

Think Energy has a customer service phone number dedicated to assisting both their current customers as well as potential customers.

Customers that would like to inquire about new plans, current plans, billing questions, service-related questions, or for any other reason can contact Think Energy customer service in one of 3 ways.

1. Contact Think Energy Customer Service via phone: 1.888.923.3633
2. Reach Think Energy Customer Service via email: customercare@mythinkenergy.com
3. Communicate with Think Energy Customer Service via their Contact Us form online.

Think Energy Customer Services representatives are standing by, ready to assist customers during their normal business hours of Monday-Friday, from 8 am-8 pm EST.

Think Energy Pay Bill

When it comes to paying your electricity bill, Think Energy offers customers a multitude of options in order to meet each customer’s preferences.

• Pay your bill using Think Energy’s online Portal: As registered portal users, Think Energy customers can quickly and easily make their monthly payments simply by logging into their online Portal account. Once logged into the Portal, customers have the option to either make a one-time payment or to set up automatic monthly payments.
• Pay your bill with Think Energy’s Website: Even if a customer is not a registered Portal user, Think Energy still allows these customers the option of online bill payment. Customers will simply need their ESI ID number, which can be found on their bill, as well as their zip code in order to make a payment this way.
• Pay your bill over the phone: Think Energy allows customers to make credit card payments over the phone via either the automated system or by speaking directly with a Customer Service representative.
• Pay your bill by mail: For customers that prefer to make their payments with a check or money order, those payments can be sent via mail to the following address:

ENGIE Retail, LLC

P.O. Box 841568

Dallas, TX 75284-1568

• Pay your bill at a cash payment station: For customers that prefer to pay their bill with cash, Think Energy offers more than 950 cash payment stations nationwide.

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Think Energy Locations

Think Energy provides services in many areas of Texas, including the major cities of Houston and Dallas.

Houston

Let’s imagine that you live in Houston and have decided that you want to replace your traditional electricity plan with a Renewable Energy plan.

Your friend tells you about a great plan she has with Think Energy, called Think Clean 18. They are locked into a fixed rate of 10.7¢ for 18 months, and your friend lets you know that she’s really happy with her plan.

Based on your friend’s recommendation, you decide that this sounds like the perfect plan for you as well. You go to Think Energy’s website and sign up for your new plan, feeling pleased about your decision to switch to a clean energy source.

But, there’s a problem.

Your friend is married with 2 children while you are single and live alone. Chances are very high that your friend’s electrical needs are quite different from your own.

It is also very likely that the best plan for your friend is not the best plan for you.

This is why Power Wizard’s Shopping Tool is such a powerful tool.

Power Wizard’s unbiased algorithm carefully and quickly searches every available plan to discover the single best plan to meet your individual needs.

Dallas

Now let’s imagine that you have recently moved to Dallas, and your previous REP does not provide service at your new location. Now you must find a new provider and plan for your new home.

Your landlord recommends the Think Energy Think Simple 12 plan, explaining that this is the plan many of your neighbors currently use.

While his suggestion is well-intentioned, once again, it is important that you compare all of your options before deciding on a plan.

What’s best for one household is most likely not the best plan for another household.

However, by plugging in your zip code and a few other specific details about your home into Power Wizard’s Shopping Tool, you can very easily find the plan to best fit your electrical needs.

Real-Time Electricity Rates – Texas