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Infuse Energy Summary & Overall Rating
Infuse Energy is a Retail Electricity Provider (REP) that is committed to offering transparency, affordable plans, renewable energy, and excellent customer service.
Infuse Energy Electricity Rates: What You Can Expect to Pay
Infuse Energy markets its plans as affordable and transparent. However, the electricity rate you pay may vary by ZIP code, plan type, usage level, taxes, built-in fees, and Transmission and Distribution Utility (TDU) delivery fees. The season in which you enroll can also impact your rate due to local demand and weather conditions. Read the Electricity Facts Label (EFL) before enrolling for all pricing information.
| Plan Name | ¢/kWh | Est. Bill | Term | Rating |
|---|---|---|---|---|
| APG&E - SimpleSaver 11 | 6.4¢ | $64.00 | 11 mos. | 4.8 |
| Frontier Utilities - Frontier Saver Plus 12 | 6.5¢ | $65.00 | 12 mos. | 4.8 |
| Gexa Energy - Gexa Eco Saver Plus 12 | 6.5¢ | $65.00 | 12 mos. | 5 |
| Companion Energy - Companion Savings + Benefits 12 | 6.5¢ | $65.00 | 12 mos. | 4.3 |
| 4Change Energy - Maxx Saver Value 12 | 6.5¢ | $65.00 | 12 mos. | 4.9 |
| Energy Texas - The Lone Saver Plus 12 | 6.6¢ | $66.00 | 12 mos. | 4.7 |
| Express Energy - Flash Value 12 | 6.8¢ | $68.00 | 12 mos. | 4.7 |
| Chariot Energy - GridPlus 12 | 6.9¢ | $69.00 | 12 mos. | 4.4 |
| Rhythm Energy - Rhythm Max Saver 24 | 7.4¢ | $74.00 | 24 mos. | 4.8 |
| Atlantex Power - Luminous 10 | 12.4¢ | $124.30 | 10 mos. | 3.8 |
Who Is Infuse Energy? Company Background & Market Role
Infuse Energy (REP certificate #10299) is a boutique, Texas-based REP that was founded in 2014. It prioritizes transparency in plans, contracts, and billing, affordable rates, and great customer service. Infuse Energy even lists its CEO as a direct contact for customers.
The REP offers residential and commercial customers a mix of fixed-rate, variable-price, free-nights, and free-weekends electricity plans. Infuse also offers competitively priced renewable versions of its plans.
Infuse Energy Special Programs
Looking for ways to save on electricity? Infuse Energy offers a Tell-a-Friend program and an autopay discount that can help you do just that!
Tell-a-Friend: You and a qualified referral get a $25 bill credit (one bill credit per referral) when the person you refer signs up for a standard True Blue or Lean Green Infusion plan using your unique code.
Autopay: You get an additional $5 credit each month.
Infuse Energy as a Retail Electric Provider (REP)
For Texas customers, it’s important to understand how REPs like Infuse Energy fit into the state’s deregulated energy market. Power Wizard’s energy experts have broken it down for you below.
| Role | Organization | Responsibility | Customer Action |
|---|---|---|---|
| Retail Electric Provider (REP) | Infuse Energy | Creates electricity plans, sets contract terms, and manages billing and customer service | Compare plans, read the EFL, enroll, manage, or switch your plan |
| Transmission & Distribution Utility (TDU) | Oncor / CenterPoint / AEP / TNMP | Delivers electricity, maintains lines, reads meters, restores outages; charges delivery fees | Contact for outages, downed lines, and restoration updates |
| Grid Operator | Electric Reliability Council of Texas (ERCOT) | Manages grid reliability in the majority of the state | Not a billing contact — use your REP or TDU for service issues |
Infuse Energy Review Breakdown: What Customers Really Say
Many Infuse Energy customers in Texas enjoy the REP’s plan selection and competitive pricing. They also mention having positive interactions with customer service. However, some customers highlight billing and plan confusion, as well as limited customer service hours. See how Power Wizard scores Infuse Energy below in terms of service, accessibility, and plan variety to help you make the best electricity decision for your home or business.
| Overall Power Wizard Score | Rating Scale (1–5) |
|---|---|
| Overall Score | |
| Customer Service | 4 |
| Online Accessibility | 5 |
| Product Variety & Options | 3.34 |
What Makes Infuse Energy Different From Other REPs?
Before committing, check out Infuse Energy’s main pros and cons.
The Pros of Infuse Energy
- Variety of plan options to fit different lifestyles and preferences
- Available in most deregulated TDUs in Texas (also serves Sharyland and Nueces Electric Cooperative)
- 100% renewable electricity plan options
- Tell-a-Friend referral program and autopay discount
- Deposit waiver available for eligible seniors (65+)
- Helpful, knowledgeable customer support
- No base, meter, or minimum usage fees for business customers
The Cons of Infuse Energy
- Some of the plans come with a minimum usage fee of $4.95 per billing cycle if usage is less than 500 kWh
- Some plans come with a base charge of $3.95 per billing cycle
- Limited customer service hours (weekdays only)
- ETFs on most plans
- Limited information available on business electricity offerings
Who Infuse Energy Is Best For
Infuse Energy can often be a good fit for:
- Households that use most of their electricity overnight or on weekends
- Anyone looking for competitively priced green energy options
- Shoppers who prefer a smaller, independently operated provider over a large, corporate REP
- Individuals looking for savings opportunities through referral programs or autopay discounts
A Closer Look at Infuse Energy Plans
Infuse Energy offers a variety of electricity plans for residential customers in Texas. Our energy experts have broken them down for you, but be sure to read the EFL before choosing a plan for specific details.
Fixed-Rate Plans (True Blue Infusion)
Infuse’s True Blue Infusion plans are fixed-rate plans that have a more stable rate per kilowatt-hour (kWh). They have contracts ranging from 3 to 36 months to suit different energy needs. Keep in mind that usage level, taxes, delivery fees, and other plan-specific fees can still affect your monthly bill. Customers are also charged $4.95 per billing cycle if their usage is less than 500 kWh.
Weekend Free-For-All Plans
The Weekend Free-For-All plans offer zero energy costs or utility delivery charges from 8 p.m. CT on Fridays to 5:59 a.m. CT on Mondays. Note that these plans have a base charge of $3.95 per billing cycle. If you mostly use electricity on weekends, this plan can help you save money every month.
Carefree Nights Plans
The Carefree Nights Plans offer zero energy or TDU delivery charges every evening (weekdays and weekends) from 9 p.m. to 5:59 a.m. CT. However, there is a base charge of $3.95 per billing cycle. Night owls, shift workers, and EV owners who charge at home overnight often benefit from plans like this.
Variable-Price Plans (Infusion Flex)
Infusion Flex is a variable-price (or variable-rate) plan, meaning the energy charge can go up or down every month based on market conditions and any other factors specified by Infuse Energy. It doesn’t have a long contract or ETF, but it can make budgeting tricky.
Green Energy / Renewable Plans (Lean Green Infusion)
Infuse Energy offers renewable-energy versions of all its electricity plans. They are backed by Renewable Energy Certificates (RECs) that confirm an amount of green energy equivalent to your usage has been added to the electric grid. These plans allow Texans to support greener energy without changing how they use electricity.
Infuse Energy vs. Top Texas Electricity Companies
Still undecided? Take a look at how Infuse Energy stacks up to other REPs serving Texas.
| Feature | Infuse Energy | Energy Texas | Champion Energy |
|---|---|---|---|
| Overall PW Rating | |||
| Plan Types | Fixed-rate, variable-price, free nights, free weekends, green energy, business electricity | Fixed-rate, bill credit, green energy | Fixed-rate, green energy, time-of-use, EV charging, business electricity |
| Top 12-Month Plan | True Blue Infusion 12 | Come & Take It 12 | Champ Saver-12 |
| Best Feature | Referral program and a wide variety of contract lengths | 30-day satisfaction guarantee and great customer service | Clear pricing and a referral program |
Infuse Energy Business Electricity Plans
Infuse Energy offers electricity plans for Texas businesses of all sizes. They only charge businesses for the kWh they consume and applicable TDU delivery fees, meaning there are no base charges, meter fees, or minimum usage fees.
Looking for help choosing a commercial electricity plan? Fill out the form on Power Wizard’s Business Electricity page to be connected with an energy expert who can guide you.
Where Does Infuse Energy Operate? Texas Service Areas & TDUs
Infuse Energy operates in most deregulated areas of Texas, as well as two cooperatives.
- Oncor Electric Delivery: North/Central TX — Dallas, Fort Worth, Arlington, Waco, Tyler
- CenterPoint Energy: Greater Houston area — Houston, Pasadena, Sugar Land, The Woodlands
- AEP Texas Central: South TX — Corpus Christi, Laredo, McAllen, Victoria
- AEP Texas North: West/NW TX — Abilene, San Angelo, Midland, Odessa
- TNMP (Texas-New Mexico Power): Non-contiguous pockets — Texas City, Lewisville, Alvin
Should You Choose Infuse Energy? Decision Guide
Infuse Energy has a lot of benefits, but it might not meet the needs of every Texan. If any of the following apply to you, you may want to consider this REP.
- You work overnight or run high-draw appliances (EV, laundry, HVAC) primarily at night.
- You’re home on weekends and want free electricity from Friday evening through Monday morning.
- You want 100% renewable energy at a competitive rate.
- You’re interested in referral programs and autopay discounts.
- You want a fixed-rate contract lasting between 3 and 36 months.
Want to explore more options before committing? Enter your ZIP code into Power Wizard’s comparison tool to see the plans, rates, and providers available in your area.
Common Questions About Infuse Energy (FAQs)
Like any REP, whether Infuse Energy is a good company depends on your electricity needs, usage, budget, and preferences. Take some time to research the REP’s customer reviews and offerings to determine whether it may be the best choice for your household or business.
Yes, Infuse Energy charges Early Termination Fees (ETFs) on all plans except for its variable-price (Infusion Flex) plans. ETFs are between $100 and $375, depending on the plan. ETFs do not apply to customers who are moving or in the final 14 days of their contract.
Infuse Energy’s Weekend Free-For-All plan doesn’t have energy costs or utility delivery charges from 8 p.m. CT on Fridays to 5:59 a.m. CT on Mondays. This can help households that primarily use electricity on weekends save on their monthly bill.
Yes, Infuse Energy offers green energy plans. They come in fixed-rate, variable-price, free-weekends, and free-evenings structures.
You can contact Infuse Energy customer service by calling 844-463-8732 (844-INFUSE2) or emailing care@infuseenergy.com. They are open Monday through Friday from 8:30 a.m. to 5:30 p.m. CT.
Yes, Infuse Energy requires a $350 deposit for customers who do not meet minimum credit requirements or qualify for a deposit waiver.