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Just Energy
Just Energy is a Retail Electric Provider (REP) offering residential and commercial electricity plans, with options for renewable energy, usage-based savings programs, and optional customer benefits such as smart thermostat rewards and referral incentives.
Just Energy Rates in Texas
Just Energy electricity rates aren’t the same across the board. They can vary depending on the plan you choose, your monthly usage, and utility delivery fees. Some plans also have base charges and bill credits that can impact your monthly bill, so make sure you read each plan’s Electricity Facts Label (EFL) before signing up for full pricing details.
The electricity plans and rates below are from retail electricity providers currently active on the Power Wizard marketplace. Enter your ZIP code into our comparison tool for information specific to your area.
| Plan Name | ¢/kWh | Est. Bill | Term | Rating |
|---|---|---|---|---|
| APG&E - SimpleSaver 11 | 6.4¢ | $64.00 | 11 mos. | 4.8 |
| Frontier Utilities - Frontier Saver Plus 12 | 6.5¢ | $65.00 | 12 mos. | 4.8 |
| Gexa Energy - Gexa Eco Saver Plus 12 | 6.5¢ | $65.00 | 12 mos. | 5 |
| Companion Energy - Companion Savings + Benefits 12 | 6.5¢ | $65.00 | 12 mos. | 4.3 |
| 4Change Energy - Maxx Saver Value 12 | 6.5¢ | $65.00 | 12 mos. | 4.9 |
| Energy Texas - The Lone Saver Plus 12 | 6.6¢ | $66.00 | 12 mos. | 4.7 |
| Express Energy - Flash Value 12 | 6.8¢ | $68.00 | 12 mos. | 4.7 |
| Chariot Energy - GridPlus 12 | 6.9¢ | $69.00 | 12 mos. | 4.4 |
| Rhythm Energy - Rhythm Max Saver 24 | 7.4¢ | $74.00 | 24 mos. | 4.8 |
| Atlantex Power - Luminous 10 | 12.4¢ | $124.30 | 10 mos. | 3.8 |
Who Is Just Energy? Company History & Highlights
Just Energy is a retail electricity and natural gas provider serving residential and commercial customers in the U.S. and Canada. They offer flexible, straightforward electricity plans that can be made renewable for an additional $9.99 per month. Just Energy also has plans designed for renters, summer savings, and larger households with consistent usage.
What makes them stand out are their optional add-on benefits. With GoodBundle, customers can unlock perks like discounted electricity rates, certain waived fees, water product savings, and a defined amount of verified carbon offsets each month. Their Stat Rewards program provides bill credits and ongoing discounts for customers who connect a smart thermostat and join energy-saving events. With their Refer-a-Friend program, you can earn bill credits for every qualified lead you send their way. Just Energy could be a good fit for anyone seeking tailored, transparent electricity options.
Just Energy Reviews: Customer Feedback & Power Wizard Score
Google reviews for Just Energy are mixed, with some customers praising knowledgeable agents who take the time to explain plans and straightforward plan options. However, some express concerns about billing clarity. When Power Wizard reviews electricity providers, we look closely at service quality, accessibility, and plan variety.
| Overall PowerWizard Score | Rating Scale (1-5) |
|---|---|
| Overall Score | |
| Customer Service | 5 |
| Online Accessibility | 3.33 |
| Plan Options | 3.33 |
Just Energy Electricity Plans
Just Energy has multiple plan types tailored to different lifestyles and budgets to help customers fuel their homes and businesses in a way that works for them. Plus, all of their electricity plans are powered by around 30% renewable energy sources, but can be bumped up to 100% with their JustGreen add-on.
Fixed-Rate Plans
Just Energy’s fixed-rate electricity plans offer contracts ranging from 12 to 60 months. They are one of the simplest plan types because they offer a stable rate per kWh for the duration of your contract. Fixed-rate electricity plans are a great option for most homes.
Pros:
- Easy to understand plan structure
- More predictability and easier budgeting
- Protection from seasonal price spikes
Cons:
- No benefit if energy market prices drop
- Long-term contracts
- An early termination fee (ETF) may apply if you cancel early
Time-of-Use Plans
Time-of-use plans (TOU), also called free electricity plans, waive the energy supply charge during designated off-peak periods (standard delivery charges, taxes, and fees still apply). Just Energy offers plans with free days, free nights, and weekends and fixed rates during peak usage periods. Time-of-use plans can save you money if your lifestyle fits their structure. Be aware that Just Energy’s free plans may include base charges ($4.95) or minimum usage charges ($4.99 will be applied to billing cycles of less than 400 kWh).
Pros:
- Potential for savings if your energy usage habits match the plan
- Free electricity usage during specific timeframes
- Encourages energy efficiency
Cons:
- Electricity rates during peak hours tend to be higher
- May require a smart meter
- Not ideal for households without fixed schedules
Bill Credit Plans
Bill credit plans are fixed-rate electricity plans that reward consistent energy usage. Depending on the plan you choose, you could earn bill credits of $75 or $150 when you use at least 1,000 or 2,000 kWh each month.
Pros:
- Great for households with consistent energy usage
- Potential to lower your monthly energy spending
- Typically doesn’t require lifestyle changes
Cons:
- May incur additional fees if you don’t meet the usage threshold
- More complex plan structure
- Not ideal for smaller homes or those with inconsistent usage
Business Electricity Plans
In addition to residential electricity, Just Energy offers business electricity plans. These plans are best suited for small and medium-sized businesses (SMBs) and often include perks like dedicated account support and specialized usage tracking tools.
Need help finding the right energy plan for your business? Visit Power Wizard’s Business Electricity page and get connected with one of our energy experts.
Just Energy vs. Other Retail Electricity Providers
Below, we’ve compared Just Energy to a few other popular retail electricity providers (REPs) to help you find a company that fits your needs. Want to know what’s available in your area? Enter your ZIP code into Power Wizard’s smart comparison tool!
| Feature | Just Energy | TXU Energy | Gexa Energy |
|---|---|---|---|
| Overall Score | |||
| Plan Types | Fixed-rate, green energy, bill credit, time-of-use, business electricity | Fixed-rate, time-of-use, green energy, EV, variable-rate, prepaid, solar buyback | Fixed-rate, usage credit, time-of-use, perk-based, EV charging |
| Top 12-month Plan | Simple Choice – 12 | Savers Choice 12 | Gexa 12 |
| Best Feature | Reliable customer service + reward programs | Commitment to customer satisfaction and plenty of energy solutions | Competitive plans + exceptional customer service |
Just Energy Service Areas in Texas
Just Energy is not available in areas served by municipally owned utilities or electric co-ops, but they serve most deregulated Transmission and Distribution Utility (TDU) areas, including:
- AEP Texas Central: This covers cities like Corpus Christi, Laredo, and McAllen.
- AEP Texas North: This includes West and Northwest Texas, including Abilene, San Angelo, and Alpine.
- CenterPoint Energy: This covers the Greater Houston area, including Houston, Pasadena, Pearland, Baytown, and Sugar Land.
- Lubbock Power & Light: Includes the city of Lubbock.
- Oncor Electric Delivery: This covers cities in North Texas like Dallas, Fort Worth, Plano, Arlington, Garland, Waco, and Odessa.
- Texas-New Mexico Power: This includes cities like Alvin, Texas City, Dickinson, Pearland, and League City.
Just Energy Service Areas Outside of Texas
Just Energy also offers electricity and gas services in the following areas:
Electricity & Gas Service
- Alberta
- Illinois
- Maryland
- New Jersey
- New York
- Ontario
- Pennsylvania
Electricity Service Only
- Delaware
- Massachusetts
- Texas
Gas Service Only
- California
- Michigan
- Indiana
- British Columbia
- Manitoba
- Saskatchewan
Just Energy FAQs (Plans, Rates & Policies)
Customers can contact Just Energy using their online form, or by calling 1-888-587-8674 Monday through Friday from 8 am to 7 pm CT, and Saturdays from 9 am to 6 pm CT.
Yes, Just Energy electricity plans have a cancellation fee of $175 if you end your contract early for reasons other than moving. Their plan for renters, however, does not have a cancellation fee.
Yes, Just Energy runs a soft credit check during the application process, like most retail electricity providers. This will not impact your credit score. If you do not meet their minimum credit requirements, you may have to pay a deposit.
Just Energy does not offer dedicated renewable energy plans. However, any Just Energy plan can be powered by renewable energy if you choose the JustGreen add-on during enrollment. JustGreen is an additional $9.99 per month.
Yes, Just Energy serves businesses. For more information regarding their business electricity offerings, you can request a quote online or call 1-866-288-3105 Monday through Friday from 8 am to 7 pm CT.
Yes, Just Energy currently offers a satisfaction guarantee program that allows you to change plans if you are not happy with the current plan. Any new plan will come with a new contract and end date.